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Reviewed May 29, 2017

Some of the other reviews complained of the property not being fully updated. While there is some merit to that...don't change a thing! This place is big, laid back, and super comfortable. It was perfect. You also get a discount at the restaurant down the street, tuna nachos are fantastic. We didn't get into the pool but it looks great. Patricia, the manager, is awesome. Great to talk with and very helpful. She's also the reason we will be going back. Apparently you can catch sharks off the pier too...next time.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sbevans269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pstanley32, Manager at Coconut Cove Resort and Marina, responded to this reviewResponded May 31, 2017

Thank you so much we really enjoyed having you. I look forward to seeing you guys again and thank you for the compliment. The guest are what make my job so great.

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Reviewed May 16, 2017

Coconut Cove Resort and Marina served our purpose very well on the way back from key West, leaving very late and arriving at Isla Morada only by 9 pm. We received keys without problems, a recommendation for food and drinks (across the road, very much recommended) and the room was lovely. Next morning we had time to enjoy the pool area a little bit and explore the grounds, with their private access to the ocean. Staff was sprucing the premises up for a wedding, so they do that too! Nothing to complain about, a very useful option on the road in Islamorada and cheap in comparison with everything else in the vicinity

  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Preisboxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pstanley32, Manager at Coconut Cove Resort and Marina, responded to this reviewResponded May 18, 2017

We are so pleased you enjoyed your stay at Coconut Cove and can't wait for your return. We do offer options for late check ins and our happy you enjoyed our little slice of paradise

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Reviewed May 8, 2017 via mobile

I have to post this review for no other reason than hoping no one else wastes their time or money. We attended a wedding this weekend at this place, we stayed here because the bride and groom had to book all the rooms or they would charged for them, so we took one for the team. It was awful. I've stayed in tent camps in the jungle with better amenities. The office looked like a junk yard. It doesn't matter if you're setting up for a wedding that weekend, I mean there was JUNK everywhere not wedding supplies. It is filthy. The staff are very un professional in their attire as well as their interaction. Everything was dilapidated and dirty. Black mold all over the building, piles of junk under the building in plain sight. The rooms were atrocious. The bath towels smelled like cigarettes. The doors, walls and carpet were filthy. The "amazing pool" is a joke. Lounge chairs covered in mold, bird droppings around the pool, and a cracked bucket of cement that is supposed to be an umbrella stand, if they had any umbrellas.
Yes there is a nice view, but where isn't there a nice view in the keys if your standing at the waters edge?
In the dark with string lights lit you can almost imagine its lovely. The bride provided beautiful hand made touches everywhere that really enhanced the overall reception area. The actual ceremony facing the water was beautiful. The dj was very good. The bartenders that were provided didn't know simple drink recipes (and I'm pretty sure he was drunk). The food provided by the venue catering was inedible.
Fortunately, the couple have a wonderful family and fantastic friends that made the weekend extra special. We danced all night under a clear sky and got to celebrate this special occasion with wonderful people and that's what really matters!
Just do it someplace else . . .

Stayed: May 2017
3  Thank sheiladenise65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 28, 2017 via mobile

That website photos are well-framed, to exclude the eye sores that are all over this property.

The office and reception room were hoarded floor to ceiling with boxes and crap.

No morning coffee, nada. Rooms do have coffee makers but it would be nice to have a communal setup down by the pool.

Had to move rooms to find one more acceptable. Even then we had to clean the floor ourselves to make it livable. We tried hard to find another hotel but were unable.

The staff tries hard but the property is beyond tired.

Stayed: April 2017, travelled as a couple
3  Thank sbrjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pstanley32, General Manager at Coconut Cove Resort and Marina, responded to this reviewResponded April 30, 2017

I am sorry you were not satisfied with. The resort. The office had boxes because we had a wedding and we were getting things ready for that. We do not claim to be a five star resort but we do give a five star experience. We are not manicured lawns but our rooms are clean and I do apologize for the floor,but it is marble so we do not use heavy detergents on them so we can preserve the beauty of the marble. But we do appreciate your feedback and sorry we did not meet your expectations

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Reviewed April 21, 2017 via mobile

This place is amazing upon check in the owner bought us a drink. There is an amazing amount of things to do on there property. Pool with waterfall. Tarpon in a pool birds everywhere. Rooms are very clean and comfortable.

Stayed: April 2017, travelled as a couple
Thank 486angieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pstanley32, Manager at Coconut Cove Resort and Marina, responded to this reviewResponded May 1, 2017

Thank you so much for taking the time to leave a review. And i am so glad you enjoyed our little slice of paradise. We really look forward to seeing you again soon

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