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lisabarnett2016
London, United Kingdom

Good for an overnight stop

Review of Sunny Palms Inn
3.0 of 5 bubblesReviewed Oct 9, 2024
The receptionist and other guests were very friendly and the rooms are basic but nice. Everything is clean and tidy.
The pool is warm and clean and coffee is available by the pool, which was very nice.
When we stayed it was very noisy during the night, traffic seems to go past all night the room next door was watching tv until 3 am - at 330 someone was blaring their car horn in the car park and the residents don’t seem to go to bed until the very early hours of the morning.I'm not sure if this is normal but it’s just what we experienced.
The price was very reasonable and you felt safe.
Date of stay: October 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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2 - 7 of 48 reviews
Reviewed June 2, 2024

Everything worked as agreed, the pool was well maintained, rooms clean and like new. Price/quality ratio superb. The neighborhood (or part of town) itself has a few rough edges but nothing seriously bad. If I visit the area again some day, I'd choose Sunny Palms Inn again. PS. Wifi was also good quality.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mikam790
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 9, 2024

Not recommended no manager on site and other issues. Had to call twice to get someone to come to provide a key. They had to come from another site. Also AC not working. Window in bathroom was open in room when got there and not being able to be secured and being on a ground floor was a security safety issue, needs lots of TLC. Repairs needed to be done inside. Room linen was not clean and had cigarette burns on top comforter. Lots of damage in the room. Changed hotel due to not feeling safe and conditions of room.
I did let the manager know I would be leaving the next morning and expected a credit to my credit card for the remaining time. This was done promptly. But first her first he wanted me to send him copies of the pictures I took of the room.

Room tip: See comments for further information and pictures. Not recommended for staying.
Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank georgeannaw2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
benjamin franc, Owner at Sunny Palms Inn, responded to this reviewResponded April 1, 2024

We looked at the photos. And checked everything in room. And found only real issue there was was the cigarette burn on the comforter which cleaners looked over and we had a discussion with them and was also a very easy fix. And the touch up paint. again easy fix. All other issues where not issues they are regular wear. Also when you take zoomed in photos with a camera on the floor in the coner of a closet of some caulking missing it does not help. this is a 2 star motel and not the ritz carlton. Its not going to be absolutely perfect in every coner of the room. But our rooms are very clean overall. And we offer way better rooms then any motel in this aria. and the ac did work properly it gets very cold in room and winow was able to lock and was already locled when we got there.

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Reviewed February 11, 2024

I recently enjoyed a delightful stay at Sunny Palms Inn, and it's easily earned its spot as a top choice. The inviting atmosphere and friendly staff created a welcoming experience from the start.

What sets Sunny Palms apart is its refreshing pool, a true oasis in the heart of the motel. After a day of exploring nearby attractions, taking a dip in the pool provided the perfect relaxation. The well-maintained pool area, complete with comfortable loungers, added a touch of luxury to my stay.

The rooms at Sunny Palms Inn were clean and comfortable, offering a cozy retreat after a day in the sun. The motel's strategic location made it convenient to access local sights, making it an ideal choice for travelers seeking both comfort and proximity.

The staff's hospitality was outstanding, always ready with a smile and eager to ensure a pleasant stay. The overall experience at Sunny Palms Inn, coupled with the inviting pool, makes it a solid 5-star recommendation for those seeking sun-kissed bliss and relaxation. Looking forward to returning on my next visit!

Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank Brima Manso B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 27, 2023 via mobile

We arrived late at night and they were very kind and accommodating, even upgrading us to a suite. The suite was spacious, cute and extremely clean (I’d eat off the floor personally) with a full kitchen, multiple TVs and the comfiest bed EVER. I even tried to find the brand of the sheets so I could get the same ones. I was RELISHING the deliciously soft bed all night long. Adorable little pool area too. Go for the location, stay for the mattress.

Date of stay: October 2023
Trip type: Travelled with friends
2  Thank Dorathompson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 25, 2023

This was the WORST EXPERIENCE OF MY LIFE!!!!!!
The manager is mean and degrading absolutely 💯!!!!!
SPOT ON HE GIVES OUT DIRTY TOWELS AND ACCUSES THE CUSTOMERS OF DIRTYING THE TOWELS ITS UNREAL SO HE CAN KEEP THEIR DEPOSIT!!!!

Then he goes around talking badly to the customers about me specifically which is defamation of character and slander!!!!!

Oh bc I am to nice 😂😂😂

HE WANTS EVERYONE TO BE AS MISERABLE AS HIM
GOOD LUCK WITH THAT

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Travel56286694970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Benjamin Franc, Owner at Sunny Palms Inn, responded to this reviewResponded November 5, 2023

We dont talk about you like that. We have no need to. This is just a business. I hope you dont take that personally. But we dont care what you do, As long as you follow rules here. We have no need to talk about guest to other people. And we dont. Also our places are spotless. Anyone can see a room before they get one. And we dont give out dirty towels. You would have to destroy the towels for us to take it out of the deposit.

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