We found this in the Roomsaver coupon book and decided to try it. It was one of the worst hotel experiences of my life -- worse than ones I stayed at in a 3rd world country! The first room we were given the lights didn't work and upon exiting found that the door did not lock from the outside. We called the front desk and were told to come back to office and they would give us a different room. Well the 2nd room was definietly worse as the toilet leaked all over the floor and I felt like it was going to fall over everytime I used it. My husband would not move again so I had to put towels around the toilet. I reported it to the front desk and he apologized and said he would bring us extra towels which he did eventually. The high speed internet they advertised was not in my room. I was able to connect but not even able to check my email as it took forever to load anything and kept disconnecting. In the morning I could not connect at all. The girl at the desk in the morning when we checked out did not even apologize for our bad experience. All she said to us was "so the toilet is loose?"
During the night there was a lot of drinking and swearing and loud people to one side of us and to the other side people fighting til 2 in the morning.
My husband did not get his driver's license back after check in and did not realize it until the next day. We had to turn around and go back to get it. I think they should have called the room and let his know his license was at the front desk or atleast flag the account some how so he could have got it back the next morning. Now we have to be on watch for identity theft.
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- Also Known As:
- Super 8 West Palm Beach/Lantana Hotel Lantana
- Lantana Super Eight
- Lantana Super 8
- Super 8 Lantana
- Super Eight Lantana