I have stayed in many holiday inns across the country and this is one of the worst. When we tried to check in here the desk clerk was very rude and repeatedy lied to us.
We reserved this hotel on hotwire and arrived very late at night. The desk clerk was on the phone would not help us. Finally, after 20 min he looked up our reservation and then refused to give us a room because all he had was the higher category rooms and he didn't feel we had paid a high enough price for them. Hotwire does not specify a room category. After much arguing we agreed to pay him full price for the room. He then changed his story and said he didn't have any rooms and we should leave.
It was very late and all other hotels in the area were full. So we called back to the Holiday Inn and rerserved a full price room, under a name from someone else in our group, from the same desk clerk. So, he really did have rooms after all and had just lied to us.
The room, when we got it, was nothing special. Our $300 suite was a very average, well worn room with a sofa bed in it to make it a "suite." We were very unhappy with our experience here and received a full refund from hotwire.
- Official Description (provided by the hotel):
- Our Melbourne Florida Hotel is the Ideal Destination Located in the heart of Brevard County the newly renovated Holiday Inn Melbourne - Viera Conference Center Hotel is the only full-service hotel in Melbourne, Florida. Our hotel's location puts the best of Florida at your fingertips. Guests know that our Melbourne hotel off I-95 at exit 191 makes getting to Aeronix, Boeing, Lockheed-Martin, Patrick Air Force Base, and NASA hassle-free. Surf the web at warp speed using our business center or free high speed wireless Internet access. There's a state-of-the-art conference center with 7 000 sq. ft. of space and dedicated staff to provide personalized service for your event. The best Florida vacation begins at the Holiday Inn - Viera Conference Center. The Duran Golf Club and other golf courses surround us. You can experience the thrills of NASA and the Space Coast or simply relax on our world-famous beaches. From Brevard Zoo to shopping at The Avenues of Viera this hotel has it all.Guests lodging at the smoke free Holiday Inn - Viera Conference Center hotel bask in Florida's sunshine while being refreshed in our tropical outdoor pool. Dine with us at the RendezVous Restaurant & Lounge for a delicious meal from our European-trained chef. Take a vacation from everyday life with our great Melbourne hotel deals ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, IHG, TripOnline SA, Travelocity.ca and HotelQuickly so you can book your Holiday Inn Viera Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Viera Hotel Melbourne
- Holiday Inn Melbourne
- Melbourne Holiday Inn
- Holiday Inn Viera Conference Center Melbourne, Florida