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“Great Miami hotel for work or pleasure”

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JW Marriott Marquis Miami
Ranked #9 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
NJ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Miami hotel for work or pleasure”
Reviewed 12 April 2012

I stayed at the JW MM for a conference and it surpassed my expectations. The rooms were spectacular, clean, modern and overall just classy. The staff was also very impressive. I had a few scheduling issues, baggage requests, reservation changes and they accommodated each one in a professional manner with a great attitude. I had to have one bag brought up to my room and it took appx. 10min which is rather impressive for such a large hotel during a busy check-in time. I hit the bar a few times and they were also very helpful, had some great drinks and good apps.

PS- really liked the espresso machine in the rooms.

  • Stayed April 2012, travelled on business
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Helpful?
1 Thank NJVizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (366)
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Letterkenny, Ireland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2012

This is an awesome hotel. The staff were great...we arrived early and our room wasn't ready, so they took us up to the Concierge Lounge and we has free use of the computers, tv and there were free drinks and snacks. The room was fantastic...it was huge with a 52" plasma tv, a computer and another tv built into the mirror in the bathroom! They cleaned the room twice a day and left free bottles of water and a bucket of ice every evening for us. The hotel is located very close to everything in Downtown...shops/bars,restaurants are within a 5 minute walk and Bayside shops and restaurants (as well as the American Airlines Arena) are only a 10 minute walk away. South Beach is about a $20 cab ride away. The facilities in the hotel are great...to rent a lane in the bowling alley, it is $25 an hour and the pool table room is the same price. The tennis court/basketball court costs $50 an hour for guests. This is a great hotel and hopefully we will return to it someday!

  • Stayed April 2012, travelled with friends
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Helpful?
2 Thank abrolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City and Paris France
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2012

best hotel, clean and spacious rooms.. read all of the other reviews that are 5 star as I concur! loved this place.. stay on the bayside with a high floor view. pool is a 10, spa a 10, hot tub a 10... only thing we didnt like was the random sports bar resturant which wasnt the best but everything else was a 10!!

Room Tip: !!!!! Perfect, stay high up with a view of the water!
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  • Stayed April 2012, travelled on business
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Helpful?
Thank xai111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 April 2012 via mobile

We were in Miami to see Wrestlemania and stayed here having previously stayed at The Epic (which is just across the road) lovely hotel ,great rooms with very comfy beds ,everyone of the staff we encountered we're pleasant and helpful.We ate in db modern bistro where the food was very good with excellent service.Room service and elevators very slow but didn't spoil our stay at all.Quite fun chasing the sun round the pool as the other hotels block it out !very nice pool staff all in all we would defiantly go back and recommend it .Great stay!

Stayed March 2012
Helpful?
Thank brittania8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, US
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 March 2012

As many of the other reviewers mentioned this property is beautiful. The location is superb, within walking distance to entertainment, shopping and dining. The room was exquisite and the amenities luxurious. The concierge lounge is large and tastefully decorated with an above average breakfast. But what stands out above all is the service provided by the staff - all the staff. Friendly, courteous and helpful from the bellboy, front desk, concierge, restaurant and maids - all impeccable.They treated my wife and me as royalty and what really matters is treatment! I usually stay at the JW on Brickell Ave but from now on the Marquis is my new home in Miami.

Room Tip: Higher is better
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  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank TriniNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaktovik, Alaska
Level Contributor
211 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 30 March 2012

I stay at JW Mariots and the oly JW Marriott I have stay at that has more amenites is the JW Marriott in Cairo, Egypt.

  • Stayed January 2012, travelled solo
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Helpful?
Thank broome2408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 March 2012

The hotel is beautiful, the location is great for downtown Miami, the views are gorgeous, but all of this is diminished by the unbelievably arrogant service from the front desk all the way to room service. We had to ask three times for an extra set of silverware to be delivered to the room. The front desk staff had a sense of elitism and arrogance which was disheartening. The hotel should take some lessons from Ritz Carlton or Park Hyatt and realize there is plenty of competition at this level and an expectation for gentle, helpful treatment.

Cleanliness for this level of hotel was surely lacking. For example, we found a half-consumed bottle of wine sitting inside the cabinet and then we moved a stool in the bathroom to find a clump of curly grey hair and dust. Overall, nice hotel but needs some lessons and management guidance to bring it to the level where it belongs.

  • Stayed February 2012, travelled as a couple
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Helpful?
5 Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Marquis Miami

Property: JW Marriott Marquis Miami
Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#5 Spa Hotel in Miami
#5 Business Hotel in Miami
#6 Luxury Hotel in Miami
#11 Green Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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