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Reviews (1,827)
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All reviewscoconut grovepollo tropicalcoral gablesmetrorail stationfree breakfastclean roomsyogurtkey biscaynesouth beachshort driveconvenient locationwithin walking distancethe breakfast areafront desk staffnice staybusiness centercruise port
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148 - 153 of 1,827 reviews
Reviewed July 28, 2017

We stayed one night following a long flight. Easy access from the airport, the hotel offers a 'happy hour' from 5-7 PM, which was all we needed and saved us going out for dinner. Good selection of nibbles, as well as beer and wine, in addition to non-alcoholic beverages. The room was well appointed and very comfortable, a big bathroom and well laid out. Breakfast also included and the hotel offers pre-prepared to go bags for those on the run and no time for breakfast. Hot beverages (coffee, tea and hot chocolate) available all the time. Recommended if you're looking in this area.

Room Tip: Good location, clean.
  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelV2800, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 24, 2017

Dear Andrew T,
Thank you for mentioning all the things that make our property to wonderful I'm pleased to know you came down and joined our managers reception during your last visit and enjoyed some light appetizers. The complimentary buffet breakfast is a great way to start any day. Hopefully next time you are staying with us I can personally meet you

Hospitably yours,
Miguel Velasquez
General Manager
Hampton by Hilton Miami-Coconut Grove/Coral Gables

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Reviewed July 26, 2017

My stay at the coconut grove Hampton Inn was a great. From early check in to staff being so curteous and nice. Would definitely stay there again. Room was nice and clean. Internet wasn't good but I didn't need it.

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 206yahairat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelV2800, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 24, 2017

Dear 206yahairat,
We truly appreciate you taking the time to leave us so many kind words. We try our best daily to go above and beyond for everyone one of our guest and you got to experience that first hand. Hopefully we are your new home when in Miami & remember making you happy makes us HAPPY!

See you soon,
Miguel Velasquez
General Manager
Hampton by Hilton Miami-Coconut Grove/Coral Gables

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Reviewed July 23, 2017

Arrived at 430 am after a 15 hour drive be to find out our room was "not available". They gave me a small room where one of our children had to sleep on the floor. I had called earlier that day to confirm my reservation and let them know how late we would be arriving and no one let me know I didn't have a room, just that everything was confirmed. Day 2 the manager Olga moved us to a bigger room and compensated us for our trouble by paying our taxi fee to our port. This is a issues that is very frustrating for travelers!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank smoore812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 20, 2017

My family and I did a quick trip to Miami and the staff was very welcoming when I walked in. Check in was easy as well as locating the room. The variety of items for breakfast was the best part as well as a cute cocktail social hour. We had little issue due to a minor rain fall of not hot water. No one informed us of the issue until finally almost 24hr later we called the desk because nothing changed by this time to be told the water heater shut down. You would think a hotel would have back up and or a generator but I guess not. It was fixed shortly after we finally brought it up to the staff thank goodness cuz we at least wasn't stinky the day we left.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank JEWSYCCOUTURE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelV2800, Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded July 23, 2017

Thank you so much for taking the time to complete the survey regarding your recent stay and for your positive rating of our property. I am happy that you enjoyed our breakfast and happy hour! Sorry for the inconvenience you encountered with our hot water and I am glad we fixed it on time! I look forward to welcoming you back next time you’re in town.

Sincerely,

Christopher Tovar
Assistant Front Office Manager
Hampton by Hilton Coconut Grove/Coral Gables

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Reviewed July 19, 2017

We actually enjoyed our stay there. I needed to book a place for the whole week so I wanted somewhere centrally located (must have a car, though) and relatively inexpensive. The Hampton Inn worked out perfectly. The complimentary breakfast is like something you'd find on a cruise ship -- make your own waffles, a hot bar, variety of yogurt, etc. And the coffee was delicious (and I'm picky about my coffee). The pool is small, but still nice. The gym is an afterthought but I still used it and worked well for me. The people were very friendly. We had one minor mishap - security guy knocked on the door at 6:30 am saying we had called for a plumbing issue, but he had the wrong room. He was apologetic. Beds were comfortable and the TV had HBO. I was in heaven.

Room Tip: Go for views to the east.
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Susarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelV2800, Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded July 23, 2017

Dear Susarc,

Thank you so much for taking the time to complete the survey regarding your recent stay and for your positive rating of our property. I am happy that you enjoyed your stay and HBO! I look forward to welcoming you back next time you’re in town.

Sincerely,

Christopher Tovar
Assistant Front Office Manager
Hampton by Hilton Coconut Grove/Coral Gables

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