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apatsko
Paris, France

Good but not perfect

4.0 of 5 bubblesReviewed Feb 21, 2024
Overall good, but had a number of issues (dirty sheet, not working building badge, no wifi passcode). Expected a more « industrialised » experinece. Valet parking is super rxpensive too… Other than that, location is great, wholefoods next door, close to parks.
Date of stay: February 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mint House, Owner at Mint House Miami - Downtown, responded to this review
Responded Mar 19, 2024
Thank you, apatsko for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays. Thank you for allowing us to host you and we hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (85)
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9 - 14 of 85 reviews
Reviewed February 12, 2024

It is classified as an hotel but it is not.
You need to register your credit card in a website to do the login and when you go there is no one
It toke me 2 hours and several call to enter.
There is not a single person to help you and if the system does not work your are left alone.
Also you do your check out, no one cleans the room, and no one in the lobby to help you, the people in the reception has no idea.
Good luck for those who accidentally end here as I did thinking I was booking another thing
They just write me to get feedback if it is good but still ignoring the problems I had

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank apelae422623
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mint House, Owner at Mint House Miami - Downtown, responded to this reviewResponded February 20, 2024

Thank you, apelae422623 for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2024

the apartment is gorgeous with fantastic amenities, the location is surrounded by local shoppings which brings lots of convenience. We simply enjoyed our stay and definitely recommend Mint for your next stay while in Miami.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lferre777383
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mint House, Owner at Mint House Miami - Downtown, responded to this reviewResponded February 20, 2024

Thank you so much, Iferre777383! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 10, 2024

The digital code to open the door didn't work when we arrived, but it was fixed quickly. The apartment was clean and confortable. Good location on Downtown.
We can also used a storage baggages after check-out.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank emassa315961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mint House, Owner at Mint House Miami - Downtown, responded to this reviewResponded February 20, 2024

Thank you so much, emassa315961! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 8, 2024

The leaving room had finger prints on the wall I have photos, the remote battery needed to change, I called nothing was done. The bathroom soap dispenser did not have soap, note was the bathroom clean, which carries most germs. With the location and price, I expected more.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank prophetejo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mint House, Owner at Mint House Miami - Downtown, responded to this reviewResponded February 20, 2024

Thank you, prophetejo for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays. Thank you for allowing us to host you and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2024

The apartment is new, clean, and convenient; especially for a business conference at the nearby Intercontinental.

I opted to try the "stock your stay" feature for the convenience of having food and coffee on arrival.

Unfortunately, the groceries were not stocked upon arrival, nor were my key fobs to access the building and elevator. While customer service was always quick to answer and polite, they didn't follow up when made aware of the issue until the fourth or fifth email and phone call. I didn't receive my keys and groceries until half way through my stay.

I received no additional follow up or consideration for the trouble.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank FrequentTraveller818
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mint House, Owner at Mint House Miami - Downtown, responded to this reviewResponded January 24, 2024

We're so sorry to hear that your stay with us wasn't as amazing as we had hoped. We apologize that your Stock your Stay order wasn't available upon arrival and will use your feedback to do better. It's feedback like this that helps us continue to improve our guests' experiences. Thank you for allowing us to host you. Please check the email associated with your reservation, we hope to see you again soon so we can meet your expectations!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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