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“Good place to stay before or after catching a cruise”

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Holiday Inn Port of Miami Downtown
Ranked #55 of 127 Hotels in Miami
Reviewed 5 March 2012

Very close to cruise terminals and just across the street from Bayside Market which offers lots of ways to stay entertained when you need to fill a few hours with activities.

We stayed here after returning from a cruise. We arrived in the morning so we were too early for check-in. It was very easy to take care of the check-in process and leave our bags with the concierge. We then strolled around the area and soon discovered the Bayside Market

The pool was small and seemed like it wouldn't get much sun due to tall buildings all around. Our rooms were very spacious and clean but smelled of fresh paint which was a little bothersome.

The staff was very helpful and courteous. I would stay here again.

  • Stayed: March 2012
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4  Thank sunnshine59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,201 - 1,207 of 2,412 reviews

Reviewed 4 March 2012

I was really pleased with our recent stay. We arrived around noon and were able to check in early to a newly remodeled room on the 5th floor overlooking Bayside. We did not experience any of the problems I had read in other reviews about elevator problems or any smells. I would definitely recommend this hotel especially for a pre-cruise stay.

  • Stayed: February 2012, travelled with family
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6  Thank qshari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

Stayed there pre and post cruise. For the price we paid, it was much, much better than we expected. Staff were friendly and helpful, esp the front desk. Room was clean and spacey, although where our room was(facing the bridge) even on the 9th floor we can hear the traffic when the cars go over the bridge, I believe because of the steel grates. Plenty to do in the area, esp the nice seaside mall which is about 10 min walk from the hotel.

Room Tip: ask to stay away from the bridge to avoid the noise
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  • Stayed: December 2011, travelled with family
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2  Thank Elmo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

We stayed at this Holiday Inn for one night preceding a cruise. Location was excellent. Bayside Marketplace was across the street and downtown shops, pharmacies, etc. were just around the corner. Cab ride from airport $22-$25. Cab to cruise terminal $8-$10. Room was spacious and clean. Bed was very comfortable. Saw the Bayside fireworks show from our window (was raining out). Only problem was walls seemed a bit thin. Could hear neighbors slamming doors all night, families shouting up & down the hall to each other. Would stay here again if price is right. We paid $152 + tax and I felt that was a little high but I guess for downtown Miami, it's OK.

Room Tip: Facing Biscayne Blvd is nice to watch Fireworks.
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  • Stayed: February 2012, travelled with family
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4  Thank pinky26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Holiday Inn Port of Miami Downtown, responded to this reviewResponded 27 March 2012

Dear pinky26,

Hello thank you for your review. I am happy to hear you liked our location and your room.
I'm glad you were able to watch the fireworks show. I am sorry about the noise you experienced.
Please inform us if this a problem next time you stay. Happy traveling!

Katie J
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2012

We stayed there for 4 days before our cruise in february. The hotel was better than we expected. I had read very mixed reviews. The room was smallish but clean. Personnel was friendly, courteous and helpful. The restaurant food was very nice. Buffet breakfast is fast and has many options. Every morning, our breakfast would end with the waiter/tress always bringing us a cup to carry a coffee out with us to start our siteseeing day. After the first day, Raquel (a waitress) recongnized us every day and greated us. One evening the rain came down so hard, we chose to eat in. Dinner was great. The major plus for this hotel is it's location! Right across the street from Bayside Marketplace, the Metromover right behind, a CVS just about 300 feet from the hotel. The cab ride from Miami airport was close to 20$ and to the port under 10$. I would not hesitate to go back again.

Room Tip: Ask for a room with view on Bayside.
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  • Stayed: February 2012, travelled as a couple
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4  Thank JulieFermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

This hotel was absolutely terrible! The bar and restaurant has the WORST service ever - the manager of that department must be a complete moron. The pool is a joke. The hotel is old even though they claim they have renovated. The room was incredibly small and the room was worn. It was not a housekeeping issue - it was just falling apart. The water changed temperatures while the shower was running. The only bright spot may have been the front desk staff.

  • Stayed: February 2012, travelled with friends
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5  Thank Fred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Holiday Inn Port of Miami Downtown, responded to this reviewResponded 15 March 2012

Dear FredC646,

Thank You for writing a review about your recent stay with us. We are sorry you did not have an overall satisfied experience but glad to hear your compliment on our pleasant front desk staff.
We are hospitality professionals who pride ourselves on delivering good service and are happy doing so. For that reason, the comments on our bar and restaurant services are troubling and will certainly be looked into. We have sent you a private message to obtain more information about your stay. We look forward to hearing from you and being of further assistance.

Sincerely,
Lin S.
IHGCare

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Reviewed 21 February 2012

nice reception,friendly staff,nice room with all condiments.nice buffet breakfast.free patchy internet,pool,good location next to bayside.main pick-up point for tours.

  • Stayed: February 2012, travelled as a couple
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1  Thank livelifelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Port of Miami Downtown

Address: 340 Biscayne Boulevard, Miami, FL 33132-2211
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Miami
#39 Family Hotel in Miami
Price Range: $169 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Port of Miami Downtown 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Miami Holiday Inn

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