We stayed one night before going on a cruise the next day. We were so happy with the service at check -in from the guest service manager. He was very friendly and so accommodating to our needs and was able to make a, what we thought would be a hard process, an easy one.
The room was spacious and clean.
It was a bonus that it is a short walk to all the shops and restaurants by the pier.
We would DEFINITELY stay here again.
Dear susanIT9966PS,
We are looking forward to your next stay! Thank you so much for taking the time to share your experience here and thank you for recognizing our team. They do take a lot of pride in taking great care of our guests and they will be so happy to see your comments.
Until next time!
We had a great experience at the Courtyard by Marriott Downtown Miami, Florida. The staff was very friendly and accommodating. The room was very clean, the bed was excellent for my back condition. I would definitely recommend this hotel for future stays.
Dear 133malcomh,
We are delighted to have received your review. We are happy to hear you had an excellent stay with us!
We look forward to your next visit.
Thank you,
We spent the day/night here before catching a cruise out of Miami. It was walking distance to Bayside Marketplace or a short free train ride. (Well worth a visit for shopping and dining.) The staff were awesome. The facility was clean and inviting. The Bistro was great and there were many other dining options close by. I was very happy that they allowed us an early check-in on a Saturday morning which allowed us a chance to freshen up from an early morning flight. Be aware that their pool is under construction and sounds like it has been quite a while. They had an arrangement with a nearby hotel for pool use if needed. Another awesome plus to this hotel is that they arranged a shuttle to the cruise port for $10/person. The cruise port was super congested, so the shuttle was a lifesaver. Like most Marriott properties - this is a good one.
Dear Cassel12,
Thank you so much for your nice review about your stay, our hotel and our staff. We appreciate it!
Stayed here 1 day before my cruise and really enjoyed it. They give you the opportunity to let them know your arrival time, which was early evening for me. When I arrived, it was like they already knew it was me. The property is walking distance to many different attractions. They offer a Pub to have a cocktail and relax without having to leave the property. They made arrangements to take a shuttle to the cruise port directly from the hotel, which I greatly appreciated. I would definitely recommend and stay here again.
Dear janicemichelle,
Thank you very much for your wonderful comments about our hotel. We are happy to hear that you had a great visit and we hope you will choose us again in the future.
A good location in downtown Miami. Hotel was clean as was our room. Room was nothing special, usual hotel type. There is no restaurant. Whomever designed the handicap room was not handicapped. There is not a walk-in shower but rather a bathtub and the grab bar near the toilet has a marble shelf above it making it difficult to use. Recommend for a convenient location. Rating...good.
Dear Iralgo,
We appreciate your kind words about the hotel. We are sorry our accessible room did not fully meet your needs. We do have accessible rooms with roll in showers. Next time you stay with us please let us know and we will make sure to provide one for you. Again, thank you for your feedback and for staying with us. We hope to see you again.
