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Kathryn C

Love this place!!

5.0 of 5 bubblesReviewed Jun 12, 2023
Everyone at this hotel were friendly and helpful. The front desk staff, the morning bistro staff (Starbucks coffee) and of course, Eugene the bartender. The property is clean and safe. It is centrally located. I look forward to staying there again. Home away from home.
Date of stay: June 2023
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDREY DE RISIO, General Manager at Courtyard Miami Downtown/brickell Area, responded to this review
Responded Jun 14, 2023
Dear P8417NBkathrync

Thank you for your recent stay at our hotel and for taking the time to share such a delightful review. We are thrilled to hear that your experience with us was exceptional in every way.

Our location is indeed one of our biggest assets, and we're delighted that it contributed to your overall satisfaction.

Maintaining a high standard of cleanliness is a top priority for us, and we're pleased that you noticed our efforts. Our dedicated housekeeping team works diligently to ensure that every aspect of our hotel is spotless and inviting, providing a comfortable environment for our valued guests like yourself.

Our staff takes great pride in delivering excellent service, and we're thrilled that they made a lasting impression on you. Specifically, we appreciate you mentioning Eugene Castro. We'll make sure to personally recognize him for his outstanding dedication and exceptional customer service. Your kind words will surely motivate him and the entire team to continue providing memorable experiences for our guests.

Thank you once again for choosing our hotel and for sharing your positive feedback on TripAdvisor. We are grateful for your patronage and look forward to the pleasure of hosting you again in the future. If there is anything else we can assist you with or if you have any special requests, please do not hesitate to contact us directly.

Warmest regards,

Andrey De Risio
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,428)
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31 - 36 of 1,428 reviews
Reviewed June 9, 2023

The hotel is strategically located in downtown Miami in close proximity to the Brickell Center, Bayside shopping and other exciting venues. It is on the pickup route for tours to various sites including a day tour to Key west via bus. Nearby there is free public transportation (People Mover train) that is easy and pleasant to use.

Our room was very nice and very clean. The staff, without exception, were always friendly, positive and helpful, offering suggestions and recommendations which made our stay even more pleasant. All in all we had a most pleasant experience and would definitely consider revisiting this Marriott on our next trip to the Miami area.

Room tip: Friendly staff, central location in downtown Miami. Free public transportation. Reasonable parking within a few doors of the hotel/
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Meander811679
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDREY DE RISIO, General Manager at Courtyard Miami Downtown/brickell Area, responded to this reviewResponded June 14, 2023

Dear Meander811679,


Thank you for taking the time to share your wonderful review of your recent stay at our hotel. We truly appreciate your kind words and are delighted to hear that you enjoyed your time with us.

It brings us great joy to know that our location resonated well with you. We believe that being situated in Downtown Miami offers our guests easy access to many great spots, and we're glad you found it convenient for your needs.

Maintaining a high standard of cleanliness is one of our top priorities, and we're thrilled that you found our hotel to be clean and well-maintained. Our dedicated housekeeping team works tirelessly to ensure that every corner of our property meets the expectations of our valued guests like yourself.

We're also incredibly proud of our staff, and we're thrilled to hear that they made a positive impression on your stay. Our team is committed to providing exceptional service, and it's heartwarming to know that they exceeded your expectations. We'll be sure to pass along your kind words to them, as they will undoubtedly appreciate the recognition.

Thank you once again for choosing to stay with us and for sharing your feedback on TripAdvisor. We value your patronage and hope to have the pleasure of welcoming you back for another exceptional stay in the future. Should you require any assistance with your future reservations or have any special requests, please don't hesitate to reach out to us directly.

Warm regards,

Andrey De Risio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 20, 2023

Great hotel in a great location. Chris H is a great host and made me feel welcome! Breakfast burrito was incredible. Great restaurants in the area. Short hop to Miami Beach as well. Would recommend to anyone in staying in Miami.

Date of stay: May 2023
Trip type: Travelled on business
Thank Thomas P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDREY DE RISIO, General Manager at Courtyard Miami Downtown/brickell Area, responded to this reviewResponded May 25, 2023

Dear K8096TLthomasp,

Thank you so much for your kind words about the hotel and for taking the time to recognize Chris! He will be so happy to see his name being mentioned. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 4, 2023

We stayed one night before going on a cruise the next day. We were so happy with the service at check -in from the guest service manager. He was very friendly and so accommodating to our needs and was able to make a, what we thought would be a hard process, an easy one.

The room was spacious and clean.

It was a bonus that it is a short walk to all the shops and restaurants by the pier.

We would DEFINITELY stay here again.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Susan L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDREY DE RISIO, General Manager at Courtyard Miami Downtown/brickell Area, responded to this reviewResponded May 5, 2023

Dear susanIT9966PS,

We are looking forward to your next stay! Thank you so much for taking the time to share your experience here and thank you for recognizing our team. They do take a lot of pride in taking great care of our guests and they will be so happy to see your comments.

Until next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 2, 2023

We had a great experience at the Courtyard by Marriott Downtown Miami, Florida. The staff was very friendly and accommodating. The room was very clean, the bed was excellent for my back condition. I would definitely recommend this hotel for future stays.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Malcolm H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDREY DE RISIO, General Manager at Courtyard Miami Downtown/brickell Area, responded to this reviewResponded May 2, 2023

Dear 133malcomh,

We are delighted to have received your review. We are happy to hear you had an excellent stay with us!

We look forward to your next visit.

Thank you,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 24, 2023

We spent the day/night here before catching a cruise out of Miami. It was walking distance to Bayside Marketplace or a short free train ride. (Well worth a visit for shopping and dining.) The staff were awesome. The facility was clean and inviting. The Bistro was great and there were many other dining options close by. I was very happy that they allowed us an early check-in on a Saturday morning which allowed us a chance to freshen up from an early morning flight. Be aware that their pool is under construction and sounds like it has been quite a while. They had an arrangement with a nearby hotel for pool use if needed. Another awesome plus to this hotel is that they arranged a shuttle to the cruise port for $10/person. The cruise port was super congested, so the shuttle was a lifesaver. Like most Marriott properties - this is a good one.

Room tip: Currently no pool. Shuttle service available to cruise port.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Cassel12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANDREY DE RISIO, General Manager at Courtyard Miami Downtown/brickell Area, responded to this reviewResponded April 24, 2023

Dear Cassel12,

Thank you so much for your nice review about your stay, our hotel and our staff. We appreciate it!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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