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“Mediocre for a Crowne brand.”

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Crowne Plaza Miami Airport
Ranked #29 of 121 Hotels in Miami
Certificate of Excellence
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Mediocre for a Crowne brand.”
Reviewed 11 March 2012

No fridge or microwave in rooms. Rooms not properly ventilated. The room kept a damp feeling.
Guest services and hotel employees very friendly and eager to serve.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alstwn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 12 March 2012
Dear alstwn2, we regret that the comfort of your room was affected by a temporary shut down of chiller. An upgrade to enhance the chiller equipment efficiency took a little bit longer than planned. I would like to direct potential future guests of our hotel to the company managed Hotel website to review a listing of our products offered, as microwave ovens are not offered nor available for our guest rooms. A limited number of refrigerators are available upon request, but are not standard in the guest room.
We do appreciate the balanced review and thank you for taking time to share your feedback on this site. Wishing you enjoyable journeys.............
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1,282 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
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Berkshire, England
Level Contributor
117 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 March 2012

Stayed here briefly on two separate occasions. Very convenient for MIA, with a frequent free and fast shuttle service. Front desk and bell staff were excellent - really welcoming, just what you want after a long journey followed by a very slow queue at Immigration! Room and bathroom were both clean and well equipped, although the decor is rather dated. Buffet breakfast was nice, though the dining room itself is rather unattractive, being dark and gloomy. The pool deck was useful for a bit of last minute sun and I appreciated the guest laundry for the holiday wash.
All in all a good experience which we would be happy to repeat.

Room Tip: Rooms on the 6th floor are quieter.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 9 March 2012
Dear 5113, we appreciate your review of our product and services and thank you for posting your feedback. I am sure that others will benefit from your comments and observations when selecting a hotel in the Miami International Airport area. .
We are looking forward to the start of our next renovation cycle during the second half of the year, which will address the areas listed.
On behalf of all my business partners "Bon Voyage" until we meet again,...............
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Buenos Aires, Argentina
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 March 2012

I stayed there one night before the cruise and one night after the cruise. In both occasions I got a very good service from the staff. The rooms were clean and confortable. The downside, there is nothing around and it is located far from everywhere. Suitable choice if you are passing-by. Good shuttle service.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bemacol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 9 March 2012
Dear bemacol, your visit to our hotel was very much appreciated as well as the feedback posted on this site. Hope that we were able to lessen the stress of the flight interruption experienced.
Wishing you continued safe journeys........
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Granite Falls, North Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 March 2012

The rooms are clean and newish lenins and furniture. Old tube tv, no fridge or microwave.

The gym is nice, on the second floor. Has 3 treadmills, an elliptical, stair climber and bike. All have attached tv but not all the TV's were working all the way.


Food close to the hotel. Cuban place across the street, cheap breakfast ($6 including coffee) lunch in dinner cheap and a lot of it. Across the street to the left Miami subs. same side of the street to the left is Catch of the day seafood, to the right is Hereford steakhouse. The driver said the steakhouse is real good, about $30 price range. Not tried it yet. Past the steakhouse is a 6 screen movie theater, sign says $6 before 6 pm.

Laundry:
On site Laundry is only $1.25 wash and dry, on the second floor, 2 washers and 2 dryers.

Dry cleaner:

Out of the hotel right then right at light (7th street), down about a block or 2 on the right on the first floor of a little shopping center. Very limited English but got out of them that they don't do the per pound wash n fold. But shirt to wash n press is $2.25, $3.50 dry clean, pants $4 and $5.25.

Backup laundry, past the dry cleaners down another block or 2 on the right in "International Plaza". First floor back right corner. Didn't see any signs about drop off service, would probably only use the place if the hotel laundry broke down.


Drug store:

Closest one is a walgreen's. Right out of the hotel down Lejune on the corner of 8th street, so about a mile, on the right.

A couple of liquor stores and a small market right on 7th.

I heard left on 7th down about a mile is a Winn Dixie grocery store and a casino.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CalebL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 15 August 2012
Dear CalebL723, upon review of the various submitted Tripadvisor reports for our hotel, I noted that I failed to respond to your review. I regret for this oversight and ask you to accept my appreciation for your visit and the posted feedback. It will allow others to get a better understanding of our location and services offered.
Again, I apologize for the delay in responding to your feedback. May you enjoy many pleasant journeys..........
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Madison, WI
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 March 2012

We had to stay at this hotel due to a missed flight out of Miami. It was a clean and comfortable place with prompt shuttle service, a nice restaurant. Staff was very friendly and helpful.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelinmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 2 March 2012
Dear BTT65, we are grateful for your visit and the kind comments posted about your stay. Wishing you pleasant and safe journeys............
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 February 2012

We stayed here for one night after our cruise and when we arrived at the hotel at 10:00am they had a room ready for us! We were delighted as we thought we would have to wait around to check in. The room was huge and had everything we needed. There was nothing around the hotel, Miami and South Beach are far enough out and the price of taxis add up. We didnt realise they had a pool until we saw signs, so it was nice to relax for the day. The free shuttle to the airport was great aswell. I would stay here again but only for a night while waiting on a flight or cruise.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trevisa86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 29 February 2012
Dear trevisa86, glad to read that you enjoyed your stay and that we were able to get you into your room earlier than expected. An alternative to a taxi ride to Miami Beach is offered at the Airport thru the local bus service company, an Express Bus from the Airport to Miami Beach is available for a small fee. Regretfully no such service is offered presently to the Downtown area.
Again, thank you for your visit and your kind comments, from all of us, Bon Voyage.............
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Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 26 February 2012

We booked this hotel via Priceline - we wanted a hotel close to MIA as we had an early morning flight the next day. We showed up at 11am after a cruise and expected to wait to check in. But no, there actually was a room for us! The front desk personnel were terrific. 6th floor in the Quiet Zone. Everything was perfect in the room. Mid-afternoon I went to the front desk to repair a luggage tag; one of the staff got out the clear packing tae and proceeded to put it together for me. Great service. And the 6:20 shuttle (with a very friendly driver) left right on time. Thanks for a great stay.

Room Tip: Ask for the 6th floor - the Quiet Zone - if you want to avoind kids running up and down the halls.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tarey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review, 29 February 2012
Dear Tarey, pleased to read that your stay with us was enjoyable and that one of our business partners was able to assist you with your luggage issue. We do appreciate having received your business and the review posted subsequently. Wishing you continuous safe and enjoyable journeys.............
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Miami Airport

Property: Crowne Plaza Miami Airport
Address: 950 NW 42nd Ave, Miami, FL 33126-3695
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Miami
#21 Romantic Hotel in Miami
#24 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
Official Description (provided by the hotel):
Convenience, comfort and personal service makes the Crowne Plaza Miami International Airport hotel an ideal destination for business and leisure travelers. The Crowne Plaza hotel MIA, located on NW Lejeune Rd, is only half a mile from the MIA terminals with 24-hour complimentary MIA shuttle service. Our hotel offers a complete package of guest amenities, including a full service restaurant, lounge, a South Beach style pool, and fitness center. Complimentary wireless Internet access is available in all 305 rooms and public space. To make your stay even more convenient, we offer on demand remote printing capabilities in our business center (complimentary for registered guests). This Miami hotel is within walking distance to many restaurants and entertainment. Transportation can be arranged to the Port of Miami and shuttle service is also available to the popular Dolphin Mall (both services are available for a small fee). Enjoy being just minutes away from trendy South Beach, Port of Miami, Coconut Grove nightlife and Coral Gables. **We are a non-smoking hotel.** The hotel is centrally located near Miami International Airport and putting all the excitement of Miami within easy reach makes us one of the most convenient hotels in Miami. ... more   less 
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza

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