We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not quite the same” 4 of 5 bubbles
Review of The Tides South Beach

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Tides South Beach
Ranked #68 of 206 Hotels in Miami Beach
Certificate of Excellence
New Orleans, Louisiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not quite the same”
4 of 5 bubbles Reviewed 2 April 2012

My girl friend and I stayed here at the exact same time of the year last year. The service was so amazing then, it compelled me to join Tripadvisor to write about it. This year we returned with her boyfriend and my husband. This go round, The King & Grove Tides fell victim to the original Tides impeccable service. Everything was nice. We received an upgrade for being returning guests. We were granted a late check out and everyone was nice. The personal attention we were spoiled with before was absent however. That is fine but that is what we fell in love with before. Otherwise, its just another nice place to stay. My only real issue was with the pool service. We were out at the pool for a while before anyone took our order. We actually had to call and ask if someone was available. Then we asked for towels. An hour later, we asked for towels. 2 hours later we asked for towels. Finally, after much time had gone by, we were notified that there was a problem with the linen delivery and the towels had just arrived. When we were finished eating we had to wait forever for the bill.

In short, there is an obvious change in the service although it is still very good. This is why it gets 4 stars instead of 5.

Room Tip: Get a room on the 5th floor or above if you want to avoid street noise.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gnopa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,148 reviews from our community

Traveller rating
    681
    290
    97
    41
    39
See reviews for
174
601
46
64
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Athens, Georgia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 March 2012

My wife and I started our wedding cruise with a one night rest at the tides. The hotel is amazing. The staff were wonderful and we couldnt have been happier. The hotel sits right across from south beach. 3 min you are on beach. The hotel is situated right among some hot spots on south beach and great for walking up and down the strip. The patio is a great place to grab a drink, a bite to eat or people watch.

Our suite was huge , decorated very nice and and tub was the a perfect way to relax the stresses of the day. Breakfast with warm carrot muffins and strong coffee made a great start to the day.

Room Tip: Get a room over looking south beach
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew P, General Manager at The Tides South Beach, responded to this review, 3 April 2012
So nice we can be part of your vacation and the beginning of your cruise.

Glad you had a wonderful experience with us.

Hope to see you soon.

Regards,

Mathew Pargament
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 20 March 2012

Excellent Hotel! Stayed 1 night in March. Room was huge, clean and beautiful view. Breakfast out front was very nice. Great Location!

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ktotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew P, General Manager at The Tides South Beach, responded to this review, 22 March 2012
Great to hear about your recent stay with us.

Hope to see you soon on your next trip to miami beach.

Sincerely,

Mathew Pargament
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 March 2012

okay so i stayed here for 7 days. ive gotta say the rooms are big, clean and nice but a bit old. one of the thigns i didnt like was the fact how thin the walls are. i could hear what people did in the hallways and of course outside. the street outside is very loud btw. the restaurant is okay, especially compared to the other spots on ocean drive. the staff at the restaurant is nice but soooo not proffesional. we had a waiter that spilled juice all over our table, a waitress that mixed our orders and then brought us a check that included food that we wanted to order but was not available. a bit frustraiting...some of the people at teh reception are nice and some are not... the swimming pool is small and needs to be cleaned...
basically it was an "okay "experience but for 560$+80$ tax, i expected something more...

  • Stayed March 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew P, General Manager at The Tides South Beach, responded to this review, 22 March 2012
Thank you for your authentic feedback on your recent visit to Tides.

My apologies for the excessive noise from inside and outside the hotel, the inconsistent and lack of attentiveness of the restaurant and front desk staff and the lack of cleanliness of the pool. There is never an excuse for these inconveniences, I am sorry.

Please note, we take these comments very seriously, cnosequently, we are in the process of strategizing a refresh of the room product, pool venue, restaurant / terrace furniture, as well as, a complete retraining of the service staff to enhance the guest experience.

Once again, sorry for the inconveniences. If you would like to connect and discuss your stay in more depth, please feel free to reach me at the hotel.

Sincerely,

Mathew Pargament
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

Huge rooms. Great location. Awesome, beautifully detailed art deco/20s California interior design. Great food and drinks. Even the coffee is the best there is. I would fly to Miami just to stay here.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cup0j0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew P, General Manager at The Tides South Beach, responded to this review, 22 March 2012
Thank you for the wonderful review of the Hotel, glad to hear that you had such a wonderful visit with us.

Hope to see you soon at the Tides.

Sincerely,

Mathew Pargament
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 16 March 2012

We booked a Signature Studio Suite. The room was comfortable. Great view over South Beach, and the location is terrific, right in the middle of the action. The pool space is great, but relatively enclosed, which is good for those who like some privacy. The bar is slow and surprisingly the drinks are not very good, small pours and weak cocktails...not like the rest of South Beach. The breakfast was great, the coffee is really good, unlike most of the US.

The hotel has a really nice feel, very luxurious in a modern groovy way, but the front desk staff were very aloof, almost unfriendly and unhelpful. The front doorman was terrific however.

I would stay here again, many more positives than negatives. It wasn't one of theses places where you thought you can't wait to return though. We went and checked out the Betsy, which is another option.

Room Tip: Upper levels to escape some of the noise , but then again thats what you are in this location for.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank drswoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mathew P, General Manager at The Tides South Beach, responded to this review, 22 March 2012
Thank you for your feedback on your recent visit to South Beach and Tides.

I am very sorry to hear about the lack of attentiveness from the cocktail server and front desk staff, and the lack of tastiness of the drinks.

We are currently undergoing a retraining on service standards with all front of house staff. Hope to see you back here soon and for you to experience an enhanced service levels.

Sincerely,

Mathew Pargament
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 15 March 2012

The tides took my pre paid reservation through Amex travel for a ocean view suite and then duped me and stuck me with. Superior room, over $200 cheaper a night, with an offer of a $100 dollar f&b credit.
This is theft.
Stay away, they will ruin your vacation within 5 minutes.
BTW, i even called that day to reconfirm and let them know the time of arrival. I did everything right, they did nothing right.

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank Jollyorangegiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
Leslie Hotel
#41 of 206 in Miami Beach
4.5 of 5 bubbles 498 reviews
Hotel Victor
#76 of 206 in Miami Beach
4.0 of 5 bubbles 886 reviews
City Center
The Betsy - South Beach
The Betsy - South Beach
#9 of 206 in Miami Beach
4.5 of 5 bubbles 2,364 reviews
Show Prices
Show Prices
Show Prices
City Center
Winter Haven, Autograph Collection
City Center
Z Ocean Hotel South Beach
Z Ocean Hotel South Beach
#11 of 206 in Miami Beach
4.5 of 5 bubbles 1,852 reviews
City Center
Marriott Vacation Club Pulse, South Beach
Show Prices
Show Prices
Show Prices

Been to The Tides South Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Tides South Beach

Property: The Tides South Beach
Address: 1220 Ocean Drive, Miami Beach, FL 33139 (Formerly King & Grove Tides)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Miami Beach
#47 Luxury Hotel in Miami Beach
#53 Business Hotel in Miami Beach
#53 Family Hotel in Miami Beach
#54 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Tides South Beach 4.5*
Number of rooms: 44
Official Description (provided by the hotel):
The Tides South Beach is an iconic hotel located on Ocean Drive, just steps from the crystal water of the Atlantic Ocean
 and Miami’s most exciting dining and nightlife locations. Originally built in 1936, the hotel’s architecture is rich with Art Deco influences, creating a nostalgic environment for The Tides’ unique brand of modern luxury. The Tides features forty-four stylish luxury suites all offering expansive ocean views. Spacious hotel accommodations range from Oceanfront Studio Suites of 550 square feet to the 2,600 square foot Tides Suite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Travelocity so you can book your The Tides South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
King And Grove Tides
King & Grove Tides Hotel Miami Beach
Tides Hotel Miami Beach
Tides Miami Beach
The Tides South Beach Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing