We stayed at the Shelley for 3 nights at the start of our honeymoon. It was ok and nothing to complain about other than the reception staff whose only interest in you, was to sell you excursions and restaurant reservations.
It was when we left and came home and I saw that I had had a further amount taken from my bank card. After trying to get a response from the hotel direct, my bank took over and finally found out that this charge was for drinks. The water, we had drunk, thinking it was complimentary,but the alcohol we had not had. It is now June and this still isn't resolved. It isn't much money but if they are taking extra dollars off of everyones cards, then the hotel is making a nice little earner.
The fact that the hotel will not communicate with me, let alone refund this money is so frustrating and so I would seriously not recomment this hotel to anyone.More
- Free Wifi