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“Great Time.....”
Review of Hotel Shelley

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Hotel Shelley
Ranked #81 of 214 Hotels in Miami Beach
Reviewed 28 October 2010

My wife and i are really happy with our trip to South Beach. The Shelley Hotel has a great location....everything was a walking distance from the hotel.The staff was friendly,specially Beatriz who make us feel like family and recommended excellent restaurants and shoppings spots and Miguel Angelo who also was really helpful .The only sugestion i may have is to add complementary coffee in the lobby.
We are definately recommend this hotel and look forward to come back next year.

  • Stayed: October 2010, travelled as a couple
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Thank PV04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 October 2010

I had the pleasure of staying at the Hotel Shelley with my Boyfriend on a planned trip to Miami. When we arrived at the Hotel the first thing that I noticed was the beautifully decorated lobby.. I knew then that we were going to have a great time! Our room was great and very comfortable and the location was central enough for us to walk to all the major attractions. The yound lady at the Front desk was soooo helpful and nice ... she gave us the inside information on all the HOT SPOTS to visit and was very attentive to our needs. As a matter of fact, she would even ask us how we enjoyed ourselves once we returned to the hotel and took delight in our details. I don't usually write good reviews.. partly because GOOD SERVICE has become so scarce these days.. when I come across friendly service and employees that go above and beyond their call for my benefit I HAVE TO LET OTHERS KNOW! Because of the Service Lina provided to us, our trip went from being just another vacation to one that will last in our memory forever.. she truly saved us time and money with her suggestions and ideas.. SHELLEY HOTEL you have yourself a winner in that employee.. I've suggested to many of my friends and family that they should visit your hotel.... guilty pleasure.. she also told me where to buy the most smoking hot pair of pumas that I've EVER owned!!!! Thanks Lina, see you next year!!!

  • Stayed: October 2010, travelled as a couple
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Thank TeresaKerpestien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2010

One of the best hotels ever, every clean, and friendly workers, their front desk rep Lina was very nice and professional. I will definitely stay again.

  • Stayed: October 2010, travelled on business
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Thank spadesmygame2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelangeloSBG, General Manager at Hotel Shelley, responded to this reviewResponded 8 November 2010

Dear spadesmygame2002

Thank you very much for staying with us! We appreciate very much every compliment we get.
We are so happy to hear that Lina went out of her way to make your stay most enjoyable.
We will farword your kind words to her, and every member of our team.
Hurry back we would like to see you soon.

Best regards,
Miguelangelo Hinojosa
General Manager
Chesterfield Hotel & Hotel Shelley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2010

This hotel was NOT a good experience. The room was nice enough bc I like the simple, minimalist decor. The bathroom, however, was DISGUSTING! Too unsanitary to shower there...there were bugs flying around in the shower in addition to the unclean nature of the bathroom! We had to shower over a friend's house...most of the hotel staff was nice to us. However, the night clerk (Chris) was AWFUL! He was VISIBLY intoxicated, slurring his words and lied about me owing the entire balance and I told him I had already paid. He asked for my credit card and I gave it to him, but requested he show me my bill! He said the printer wasn't working & he couldn't give me a copy of my bill or tell me what was on it! He then gave me back my credit card and offered me a copy of my manually scanned credit card. I inquired that didn't I need to sign it and he said no bc the charges hadn't been finalized!!! WHAT? He was obviously lying and had called his crooked taxi driver friend who STOLE my friend's cell phone. When we called back to get the number for the taxi company, he gave me a bogus number. I called the company and they said they never spoke to him, didn't have a taxi driver named Carlos, and have GPS systems in all their taxis and none was in our area, nor had been! When I called him back, he said he called them & the guy was lying...WTF?! He had actually called a personal friend, not a taxi company! I called to cancel my credit card and put a fraud alert on my credit report...this is unacceptable! When I called my card company, they told me $386 had already been charged to my card previously, so I had further evidence that he was trying to scam me. This clerk is sketchy & tried to steal my identity...PLEASE BEWARE & steer clear of this hotel. He pairs up with taxi drivers, so travellers please be careful! They run tag team scams down there & we lucked out because it was 5am & I cancelled within an hour, so they didn't have an opportunity to use it! Please, young ladies especially, go elsewhere bc this place is unsafe for single ladies or anyone really. Glad all this happened on the last day, otherwise our weekend getaway would have been ruined :( I may pursue legal action

  • Stayed: October 2010, travelled with friends
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2  Thank jinez1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2010

If one likes the smell of rotten carpets together with the noise and the vibration of the aircon, please feel free to stay there.
Once you check out a double charge to your credit card is included and after six weeks even with the banks intervention it will not be refunded.
All that bad quality for some 130USD ofcourse without breakfast. I do not understand why Amercans think Europe is expensive. Even in high season you find proper, clean rooms with breakfast in Austria or Italy for example for 30 Euros.

  • Stayed: August 2010, travelled solo
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2  Thank OskarBa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2010

This hotel is very modern and up to date. However, I wish someone would have told me parking is limited. Do not book this or any other hotel with Priceline. There are a few hidden fees with this hotel. Expect a $15 per day fee for hotel surcharges. Valet parking is $30 per night. The tow trucks in Miami are predatory. So , if you are smart just forget the rental car all together. The location of this hotel is great. Hotel Shelley is in the middle of everything you want to see. It's within walking distance to the beach and decent restaurants. My trip started out as a disaster but thanks to Josue and a few other staffers it ended on a good note. I can't wait to go back.

  • Stayed: September 2010, travelled as a couple
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Thank Attiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

If you are looking for a decent place to stay while partying in South Beach this place is for you. I was a little hesitant about booking at this hotel after reading other comments, however, I am glad I did. The service was great! The rooms are small in comparison to others however, I was not there to stay in the room. It provided what I needed a bed and a shower. The hallways are dark and poor lighting in the rooms but I never felt unsafe. There was no elevator and we were on the 3rd floor but our bags were carried up and I could use the exercise. This hotel is definitely for those people who came to party. My friends and I had a great time at the Shelley and will be coming back.

  • Stayed: September 2010, travelled with friends
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Thank atraveldiva1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Shelley

Address: 844 Collins Ave, Miami Beach, FL 33139-5808
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #81 of 214 Hotels in Miami Beach
Price Range: $167 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Shelley 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
The Hotel Shelley is product of a flawless marriage between comfort and affordability. Located just steps from the ocean, the Shelley is a favorite to travelers who enjoy an unpretentious atmosphere and prime location at a good price. Our vibe is chill. We're talking bathing suits and flip flops...all day long. The laid-back ambiance and gracious staff of the Shelley prove ideal to the casual traveler who's looking for a place where anything goes. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 
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Also Known As:
Shelley Hotel Miami Beach
Shelley Miami Beach
Hotel Shellys
Hotel Shelley Miami Beach, Florida

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