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“I love this place...” 4 of 5 bubbles
Review of Delano South Beach Hotel

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Delano South Beach Hotel
Ranked #43 of 206 Hotels in Miami Beach
Certificate of Excellence
Palm Beach, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“I love this place...”
4 of 5 bubbles Reviewed 11 March 2012

This is my kind of place !
Clean
Stylish
Cool
Atmosphere
Great Service
and much more...The restaurant very good -- of the breakfast, lunch and dinner we had the lunch was our most preferred. And the highlight was just sitting around the pool and lounging the day away, stealing off to the beach for a walk and just generally relaxing.
Who loves design can't miss it!
I'm always back when I'm in Miami

  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexa_Rotschild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,499 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
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English first
Miami Beach, Florida
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 March 2012

I have been a frequent traveler to Miami and the Delano is fading a bit. Certainly the room service quality and restaurant quality is declining. They seem to be focusing on new decor in the restaurant and not food quality. Room Service kept bringing the wrong items. Service is not attentive or focused. There seems to be inconsistency with who is serving and no evidence of a team. The Concierge team seems to be less than adequate falling from a very lofty team on previous visits. I hope attitude doesn't trump good service...which in this case I mean warm and inviting.

  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MiamiTraveler33139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

I cannot say enough about this hotel or the staff.... from management to cabana staff to housekeeping staff... Just amazing! From the minute you walk in you feel special ... and that feeling stays until they put you in a cab to go home. I would recommend this to anyone who's looking for an elegant get-a-way..and definitely go with the cabana if possible. So top of my list!!! Thank you Delano...Special thanks to Mariano, Stacey and Nicholas!

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
107 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 5 March 2012

I have stayed at the Delano twice and the last time I was not impressed. The standard rooms are small and the bathrooms are cramped. Certainly, not worth $600 when you have other options in South Beach. However, the service, restaurants and pool, as always were first class. If I paid up for a bigger room then maybe my attitude would change.

Room Tip: Don't get the standard rooms.
See more room tips
  • Stayed July 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nevels2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

The Delano is perfectly located for South Beach and Ocean Drive.
A great 15 minute stroll along the promenade takes you to Ocean Drive - close enough to walk, far enough to escape the madness.
The service is very good - the staff remember you by name and greet you with a smile morning noon and night.
I got upgraded to a loft room which is probably one of the best hotel rooms that I have ever stayed in - beautifully white with fantastic ocean and city views.
The restaurant and bar are on the expensive side but that's what you would expect from a top class hotel - the beach bar gets very busy on a weekend night with a great vibe.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sarfas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee G, Public Relations Manager at Delano South Beach Hotel, responded to this review, 4 March 2012
Thank you for the great review! I'm happy to see that we were able to upgrade you to our Loft Suite. It looks as if you were able to enjoy a number of offerings here and it's good to see that all aspects exceeded your expectations. Please feel free to reach out to me directly for your next visit. I'll certainly work hard to get you a comparable room and deliver the service Delano prides itself on.

Many Thanks,

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Aurora, New York
1 review
5 of 5 bubbles Reviewed 29 February 2012

After my recent stay as a frequent business traveler all over the world, the Delano is now at the top of my list for hotels to return to. Last week, the 3 days of my stay in February was the most pleasant and rewarding experience for both my son and I. From the smiles entering the Delano, to the impeccable service and the standard of which I've become accustomed to made me feel pampered and important with no stress. I plan to return in April because of this experience. The room was very pleasant, the food was excellent and the management and service was extremely accommodating.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chuck D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee G, Public Relations Manager at Delano South Beach Hotel, responded to this review, 2 March 2012
Thank you Chuck! You basically said it all. Stress free environment, luxurious surroundings and world class service are some of the ingredients you can expect from Delano! I'm glad you had the opportunity to experience it. Please feel free to reach out to me directly for your April stay. I'm happy to add a little personal touch to the accommodations.

Many Thanks,

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

I've been to the Delano three times now within the last 18 months. Really a tremendous experience. The room is very inviting, bathroom a little small but everything spotless and comfortable. Absolutely love the pool - if you get there first thing in the morning it's peaceful and relaxing, then transitions into a more fun scene later in the day (especially on Saturdays). Staff extremely helpful and friendly at the front desk and pool. Everything worth the money including the poolside burger - one of the best burgers I've had! Also recommend the guacamole and the berry mojitos.

Room Tip: Spend less on your room choice so you have more dough for snacks at the pool!
See more room tips
  • Stayed November 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Entrecote99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this review, 4 March 2012
Thank you for detailing some guest favorites! I have to agree.. the burger, guacamole and berry mojitos make for a perfect day at the pool here!
It's nice to see that you enjoyed the improvements that were recently finished.. we will continue to work hard to make Delano a must see in Miami Beach.

Looking forward to seeing you again soon!

Best,

Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delano South Beach Hotel

Property: Delano South Beach Hotel
Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#21 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#32 Luxury Hotel in Miami Beach
#35 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Delano South Beach Hotel Miami Beach, Florida

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