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Reviewed September 16, 2018

Our family LOVES Eden Roc. We have been coming to this amazing resort for many years, and have never been disappointed. The hotel and grounds are magnificent, and the staff is amazingly helpful. Make sure you get one of their Ocean View rooms. They are a little more expensive, but well worth it.

Room tip: Ocean view!
Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank 746PatrickH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon H, General Manager at Eden Roc Miami Beach Resort, responded to this reviewResponded September 18, 2018

Dear Patrick,

Thank you for your review on your recent stay! I'm glad to hear your family loves staying at Eden Roc Miami Beach. We're happy to know you were given great service from our staff and enjoyed your ocean view suite.

We look forward to welcoming you back again soon.

Warm regards,
Marlon Hirsh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2018

Stayed at the Eden Roc and had a wonderful time. The resort is clean and large with several pools to choose from. Plus you are just steps away from the ocean.

Our room was incredible with a balcony and an ocean view. The bed was also very comfortable.

Lunch outside at the Malibu Farm was special and there is even a Starbucks in the lobby! We noticed employees from other neighboring hotels even ordering at Starbucks!

Lastly we need to thank the following people who made our vacation special - Raul in the reservations group who upgraded our room and was also very thorough and detailed in helping us with our reservation (he even included a birthday cake for my girlfriend for her birthday!). Also want to thank John at the front desk for his help when we chceked in.

Overall a terrific resort - we definitely want to come back!

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank acoro13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon H, General Manager at Eden Roc Miami Beach Resort, responded to this reviewResponded September 18, 2018

Dear Acoro13,

It was our pleasure hosting you at Eden Roc Miami Beach. I'm glad to hear you had an awesome stay and enjoyed your lunch at Malibu Farm.

We look forward to your next visit soon.

Warm regards,
Marlon Hirsh

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Reviewed September 14, 2018

I stayed there this past weekend. We stayed in the 1 bedroom corner suite. Amazing view from bed. You look to your side and you see the blue ocean you look straight ahead and you see the ocean. Room is very well laid out and renovated with taste. Hotel staff are extremely friendly and respectful. Pool area was very chilled out and not too crowded. I would def stay again, and I have stayed at most Miami hotels prior.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Jonathan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon H, General Manager at Eden Roc Miami Beach Resort, responded to this reviewResponded September 18, 2018

Dear Jonathan,

We appreciate your kind review! It was our pleasure hosting you and we're glad to hear you enjoyed the oceanview from your suite.

We look forward to welcoming you back again soon!

Warm regards,
Marlon Hirsh

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Reviewed September 9, 2018

The hotel is set upon a cliff about 500 meters above the beach. The rooms are nice and the pool with adjacent eating areas are great. You’ll feel like an ancient Roman god peering over your dominion. My only regret was not being able to say “arrivaderci” to the dynamic Toni. He works the breakfast the Eden Roc and he makes you feel like royalty. Ciao Toni, I hope you are well.

Date of stay: August 2018
Trip type: Travelled with family
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon H, General Manager at Eden Roc Miami Beach Resort, responded to this reviewResponded September 11, 2018

Dear Peter,

Thank you for your review! I'm happy to learn you had a positive experience and we look forward to welcoming you back again soon.

Warm regards,
Marlon Hirsh

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Reviewed September 8, 2018 via mobile

We vacation often and have never had a better vacation thanks to these guys and gals at the pool - I think more resorts should spend some time at this resort to see how customer service should be done. From the moment we got there we were treated with a smile to the time we left. When the weather took a turn for the worst (thunder and lighting) they were swift in making sure everyone got inside for safety reasons. Seriously some Of the hardest working staff I have ever seen!! They should all be recognized for their work.
Kelby
Kambell
Jaleel
Stephen
Ariel
Amber
Jorge
Jae
Ben - Server
Will be back soon, Thank You, Lisa, Quinn, Emily and Savannah!

Date of stay: August 2018
Trip type: Travelled with family
Thank tinks407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlon H, General Manager at Eden Roc Miami Beach Resort, responded to this reviewResponded September 11, 2018

Dear Tinks407,

Thank you for your kind review. I'm very glad to hear you had an amazing family vacation staying with us. We hope to have the pleasure of hosting you again very soon.

Warm regards,
Marlon Hirsh

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