I was told arrive 15 minutes before my appointment which was in the morning. The door was unlocked but there was no one there to great me. I walked around and opened and shut the door a few times to make my presence known. After 15 minutes, the massage therapist arrived. The receptionist had been in the back and never checked if the scheduled appt (me) had arrived. The massage was fine, but nothing different from a normal massage although I paid extra for a personalized upgrade. The therapist talked a lot about her personal physical problems. The facial that followed was also fine but was a 50 minute informercial about the benefits of the products that she sold. The bathrooms were not attended to. I was in both as the first one was out of toilet paper. Both had wastebaskets that were overflowing. I will not return.
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