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All reviews gordon river omelette bar made to order omelets omelette station river view tin city flight path zero entry fire pit overlooking the water beautiful hotel parking garage boat rentals pool area beautiful pool shuttle service full kitchen
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Reviewed September 12, 2018

Awesome Hotel and wonderful staff throughout the facility. Enjoy a standup paddle board rental behind the hotel and enjoy the breakfast buffet with a various of fresh egg omelette. We will make it a point to return.

Room tip: make sure you will get a room with pool view or/and water view
Date of stay: September 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank UPFISCHER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay S, General Manager at Hyatt House Naples, responded to this reviewResponded September 14, 2018

Good Afternoon UPFISCHER:

We are so glad to hear that you enjoyed the paddle board rental located on our property. Thank you for your kind remarks regarding our complimentary breakfast buffet, and our wonderful staff!! Thank you for choosing us, and are anxiously awaiting your return.

Best Regards,



Jay Slaboch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2018

When you see the pool and get a suite for this price, you think it's great but this place is not all that.

They seem to be confused about what they are.

Reception staff were not pleasant but the bar staff were.
There is no restaurant to speak of and the breakfast was one of the lowest quality and congested I have seen.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay S, General Manager at Hyatt House Naples, responded to this reviewResponded September 14, 2018

Good Afternoon Ian R:

Thank you for your valued feedback. So sorry to hear that you found our reception staff not up to your standards. However, we appreciate your comments regarding the “bar” staff. Our restaurant, Latitude 26 is located in and around the bar area, and we also offer outdoor seating as well. Our breakfast buffet offers many options, including eggs, potatoes, fresh fruit, yogurt, cottage cheese, many different options of bread, and a “made to order” omelet station. There is also cereal, milk choices, juice choices, and a coffee station. We hope to welcome you back.

Best Regards,


Jay Slaboch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2018

First time staying at this Hotel location. Very convenient to many places. As we were advised the hotel was full it never seemed crowded at the pool or the restaurant. Service was excellent. We will make it a point to return.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Gene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay S, General Manager at Hyatt House Naples, responded to this reviewResponded September 14, 2018

Good Afternoon Gene N:

Thank you so much for taking the time to highlight your experience. We loved your comments regarding our convenient location, as well as our excellent service. We truly appreciate your kind words, and cannot wait to welcome you back!

Best Regards,

Jay Slaboch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2018

Wonderful staff throughout the facility. From the time we pull up to the valet till we went to sleep at night everyone was so welcoming and always available to meet any Need that was requested. Your made to feel like you belong there! It was a awesome R&R vacation

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank deosinfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay S, General Manager at Hyatt House Naples, responded to this reviewResponded September 14, 2018

Good Afternoon deosinfl:

Thank you so much for your comments regarding our “wonderful” staff! Our staff prides themselves on delivering exceptional service, and it appears that we hit the mark yet again. We definitely cannot wait to welcome you back, and experience the same quality of service!

Best Regards,

Jay Slaboch

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Reviewed September 4, 2018

I had a few different reasons for booking here, but, primarily, it was the access to fifth avenue. The rooms are well organized and designed simply with the casual/business traveler in mind. This is a very well designed, all around, great value hotel for the money that is also run very well.

Courtesy van to fifth avenue, a really nice pool and a really good breakfast make it a great value any time.

Also, let me say this about the staff, from the front desk to the maid service, it was warm and friendly and I felt very comfortable with this Hyatt brand. I travel quite a bit and this staff was SOLID. It also has inclined me to look more into Hyatt hotels.

And just so you know, I booked here twice within (4) months and will do it again soon.

Date of stay: August 2018
Thank Peter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay S, General Manager at Hyatt House Naples, responded to this reviewResponded September 9, 2018

Good Afternoon Peter O:

We are so happy to hear you enjoyed everything from our great location and complimentary shuttle, to the nice pool, and great breakfast! Also, thank you for your compliments regarding our entire warm and friendly staff! We are so honored that you have booked our hotel twice within 4 months, and we absolutely cannot wait to welcome you back again!

Best Regards,

Jay Slaboch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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