If you don't care about customer service, air conditioning or cleanliness, stay here.
We had 4 different rooms and they all need serious updating and a good cleaning.
When one of our party ended up with a room with no working A/C the front desk was unwilling to move them. When the front desk sent housekeeping to the room, yes, housekeeping, to check out the A/C situation, the housekeeper proceeded to tell the guests "To calm the f word down" and left the guests with this wish "I hope you sweat all night B--ch."
The beds are old and the linens are too. Rust on appliances and things that did not work like lights, microwaves and faucets. We were in room 502 which was barely updated and the nicest of the 4 rooms our group got.
You get one parking spot per room and then you're on your own to find parking for any additional vehicles. Parking is not abundant.
Tables available outside consist of 5 small round tables with small benches. Only 2 have umbrellas. There is no other shade until the sun goes behind the building.
You get one towel, wash cloth and hand towel per guest and no pool towels. A couple of bars of soap, small dish soap, 1 tablet for the dishwasher and 1 roll of papers towels. Your room may or may not have the items you want in a kitchen.
Many of the TV's are flat screen except for the ones that are still the old tube style. You may or may not get the same cable channels in every room and no WIFI except in the common area.
The front office closes at 10:00 which is when they close the common area. If you have a large group like we did, you will have to cram into one room.
There is no one from the resort on premises after 10:00.
They take a $100 deposit and hold it until they check the room after you're gone. Then they decide if you get it back. We left our rooms in the same or better (cleaner) condition than when we checked in and I'll bet I don't get my deposit back because of this review.
Met an owner who admitted she did not like the staff or the management company which is why she will not rent her unit.
A stones throw away is Tony and Joes which is fun if you like the music played outside by the live band because you can hear every note, every word. They close early though, so it's not a problem at night.
Other than the pool and beach there is nothing else for kids except a pool table which you have to pay for and a couple of arcade games. These are in the common area, which again, closes at 10:00
The best thing about this place is the location. It's perfect, which is why I gave it a 2 rating, but I'd look elsewhere as there are lots of other options.
I've stayed at less expensive resorts that outshine this place!
I'd say keep looking or good luck!
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Oceania Beach Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Oceania Suite New Smyrna Beach Hotel New Smyrna Beach
- Oceania Beach Club New Smyrna Beach, Florida