After 7 horrible nights, I am finally leaving this dump! This has been the worst week in a hotel EVER!
1. bath tub would not drain and tv did not work upon arrival.
2. no pool towels at pool EVER. had to ask at reception, and wait 1-10 minutes for a towel.
3. key cards for room did not work 5 out of 7 days of our stay. this is totally unacceptable!!!!!!!!!!!! each new receptionist would suggest that we were doing something wrong or that the door's magnetic battery was dead. not until 5 days into our stay did they correct the problem.
4. breakfast was totally disgusting! Almost inedible eggs. Extremely GREASY bacon and sausage.
5. monday: pool was filled with bees, flies and bugs. unsafe for my daughter to swim.
6. monday: housekeeping did not service room until I asked. front desk said it was too late. housekeeping manager serviced it.
7. rude front desk staff. their favorite thing to say, "i don't know." rude breakfast lady. she is always huffing around and never friendly, smiling, or helpful.
8. the only exceptional thing is the excellent housekeeping staff. our room was always serviced wonderfully.
I am totally dissatisfied with my stay. It was by far the worst week in a hotel in my entire life!
- Official Description (provided by the hotel):
- NEWLY RENOVATED!! The Best Western Southside Hotel & Suites is newly renovated inside and out! We have a new upscale dining area, new furniture, wallpaper, paint, furniture, carpet and bedding! We are conveniently located to I-295 and a large portion of Orange Park's entertainment area. Less than one mile to Orange Park Kennel Club and Poker Room, Orange Park Mall with a variety of restaurants, stores and movie theater. A huge selection of dining options are also nearby. A free HOT breakfast is available every morning! Our staff has the "can do" attitude to meet almost any request! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Orange Park
- Orange Park Best Western
- Best Western Hotel Southside