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“Business trip” 3 of 5 bubbles
Review of BEST WESTERN Southside Hotel & Suites

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BEST WESTERN Southside Hotel & Suites
Ranked #2 of 12 Hotels in Orange Park
Certificate of Excellence
lafayette, la
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Business trip”
3 of 5 bubbles Reviewed 11 May 2012

I did not feel welcomed upon my arrival. The male desk clerk act as if I was bothering hum and he really did not want to be there. I asked for extra towels and a blanket, which I did not receive. The room smelled like mildew, I bought carpet and air fresheners, which did not kill the awful smell. The breakfast was decent and the (evening) Pizza was a surprise, which I enjoyed.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank chana75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

Traveller rating
    148
    62
    40
    27
    14
See reviews for
112
53
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72
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 April 2012 via mobile

Stayed here for 5 days in April while visiting my boyfriend who is stationed at NAS Jax. It's one mile from base and the best deal by far! ~50/night so no complaints there. The room was clean and perfect for our needs. Bed was on the firmer side but actually ended up being comforrable (which is saying something since I'm basically the princess & the pea). Missed breakfast every morning so I cannot comment on it, but it'd be nice if it was extended to at least 10am. If you're looking for a clean, easy stay -- don't think twice, this place will do the job! :)

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Melissannk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 3 April 2012 via mobile

I am a little surprised to read how much people hated the hotel. I thought the breakfast offered had a large variety and was better than I expected considering how inexpensive the room was. The staff was really friendly and my room was clean. It's close to the base and there were quite a few military folks staying there. If you are looking for a clean place to stay at a low rate this place is great. It's not at all resort like but suits it's purpose and is a great value.

Stayed March 2012
Helpful?
Thank Jfreakingw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 August 2011

I have stayed here without complaint many times before but not recently. This was my first stay in a about 18 months. I woke up to get ready for work and noticed a 'tick-like' bug in the bedding. I managed to snag a few and put them in a cup. I took them down to the reception desk and the housekeeping manager took one look and said "Uh oh, that's not good. Those are bed bugs." Gee, do you think?

Travelers beware...

  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank floridatraveler369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freehold, New Jersey
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 July 2011

This hotel is wonderful, the entire hotel and grounds are amazing well kept and the breakfast is amazing far above most hotels with continental breakfasts. I have stayed here many times and plan to do the same in the near future. Close to major points of interest!! Can't wait to go back!!!

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JanetPowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everywhere
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 15 June 2011

After 7 horrible nights, I am finally leaving this dump! This has been the worst week in a hotel EVER!
Here's why:
1. bath tub would not drain and tv did not work upon arrival.
2. no pool towels at pool EVER. had to ask at reception, and wait 1-10 minutes for a towel.
3. key cards for room did not work 5 out of 7 days of our stay. this is totally unacceptable!!!!!!!!!!!! each new receptionist would suggest that we were doing something wrong or that the door's magnetic battery was dead. not until 5 days into our stay did they correct the problem.
4. breakfast was totally disgusting! Almost inedible eggs. Extremely GREASY bacon and sausage.
5. monday: pool was filled with bees, flies and bugs. unsafe for my daughter to swim.
6. monday: housekeeping did not service room until I asked. front desk said it was too late. housekeeping manager serviced it.
7. rude front desk staff. their favorite thing to say, "i don't know." rude breakfast lady. she is always huffing around and never friendly, smiling, or helpful.
8. the only exceptional thing is the excellent housekeeping staff. our room was always serviced wonderfully.

I am totally dissatisfied with my stay. It was by far the worst week in a hotel in my entire life!

  • Stayed June 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank angelacherip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
charleston
1 review
2 of 5 bubbles Reviewed 3 October 2009

We stopped here on our way to orlando. This was one of the nastiest places we have ever stayed at. Upon seeing the room we asked for a different one, only to find out that it was the last room. It was late so we just stayed. The room actually had cobwebs in it. The tub had a clog which made showers quite exciting. The "free" breakfast was non-existant at 8am there was a piece of bread and a donut left. My advice to anyone thinking about stopping at this hotel is to drive on.

  • Stayed September 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank dgack1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Southside Hotel & Suites

Property: BEST WESTERN Southside Hotel & Suites
Address: 4580 Collins Road, Orange Park, FL 32073
Phone Number:
Region: United States > Florida > Orange Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Orange Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Southside Hotel & Suites 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
NEWLY RENOVATED!! The Best Western Southside Hotel & Suites is newly renovated inside and out! We have a new upscale dining area, new furniture, wallpaper, paint, furniture, carpet and bedding! We are conveniently located to I-295 and a large portion of Orange Park's entertainment area. Less than one mile to Orange Park Kennel Club and Poker Room, Orange Park Mall with a variety of restaurants, stores and movie theater. A huge selection of dining options are also nearby. A free HOT breakfast is available every morning! Our staff has the "can do" attitude to meet almost any request! ... more   less 
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Also Known As:
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside

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