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Disney's Grand Floridian Resort & Spa
Ranked #22 of 337 Hotels in Orlando
Certificate of Excellence
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Worth the price”
Reviewed 22 April 2012 via mobile

Just returned from a 6 day stay on the concierge level with our family (including 2 teenagers and an 8 year old). This was our 4th trip to Disney with the kids, our previous stays were at wilderness lodge, contemporary, and boardwalk. We would definitely stay at grand Floridian again. The staff was wonderfully helpful and we felt they went "above and beyond" whenever possible - Jenna even went out of her way to get my son new swim goggles when she heard he'd forgotten his. The concierge level was great - especially the breakfast in the mornings and constant snacks. The rooms were large (we had two adjoining rooms) - I don't understand reviews that said otherwise (and we've stayed in many large rooms and suites). I do agree that the decor could be updated in the rooms. The pools were great and never crowded. It is so wonderful being one monorail stop away from the magic kingdom, and we were able to watch their fireworks every night from our balcony. Overall, staying at the Grand Floridian made us feel like we were special. It is worth the "splurge"!!

Stayed April 2012
Helpful?
1 Thank Rubesgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Atlanta, Georgia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2012

Ok.... so Disney is all about the kid’s right? It's a good thing because if you are looking for a high end hotel experience like the Ritz don’t stay here. We did 4 nights club level in the main building for about $800 a night. We decided to do club level (see fireworks every night) so we could let our young children snack on and off without having to do the meal plan and have them waste a bunch of fried food..My kids are not the best eaters. The club level food and drink was nice and they also usually had healthy choices available. 2 big gripes about club level..Why are there cans of soda etc available but no bottled water and why is there only beer and wine available for 3 hours a day? Hint-by any adult beverages you would like for your room or poolside from the gift shop not the bar. We stayed in the main building club level which is kinda weird. They figured out after the place was built that you could see the castle from this area. It was originally supposed to be offices so there is a separate entrance and elevator. The rooms are fine I guess. You can tell they are in constant use and a bit run down by any ordinary higher end hotel standard but hey you are on property right? The main areas of the hotel are a big step up from the actual rooms. Pools are nice and music at night in the very large main lobby is nice to relax and listen. I would also say the staff was very friendly and offered to help at all times with any requests we had. My wife did use the club level concierge quite a bit ahead of time and while we were there to get us in places to eat and activities for our kids that we would normally have had trouble getting into-Princess Breakfast anyone? It is convenient being on the monorail and the boat back to the hotel was also very nice. Friends went 3 weeks before us and stayed at the contemporary and said it was just dreadful compared to when they visited the GF for a day. So I would say if staying on the property is your goal (there are benefits, magic hours etc.) this is the place to stay. Yes the GF was more expensive than the other properties but I couldn’t see spending all this money at Disney in general and being in a lower level hotel.
One big thing I’d like to mention. They give you a card to charge all your stuff on during your stay anywhere at Disney what they don’t tell you is they set some arbitrary limit not based on the credit card you give them limit etc. We charged everything on it and we basically hit the limit the night before we left at dinner. Not that big a deal but it would have been nice to know-suppose we were not carrying other forms of payment when the dinner bill arrived? My feelings about the whole Disney experience is best left to another review but hey it’s all about the kids. Next time we go in a few years we will be staying off site so as to enjoy more of the resorts amenities. By then at least my kids will be older than 2½ and 5½.

  • Stayed April 2012, travelled with family
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Helpful?
3 Thank duggifresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
302 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 18 April 2012

We have stayed at this hotel twice and it is perfectly situated for an amazing time in Disney. The hotel itself is absolutely amazing, the staff, rooms, pool area and location make it the must stay place in a visit to Disney. We found that you could visit one of the parks, come back to the hotel to eat and laze by the pool and then freshen up before visiting another park, everything was so convenient and the staff were fantastic and couldn't do enough for you...

  • Stayed August 2011, travelled with family
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Helpful?
3 Thank DAVID H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Forest, Illinois
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 16 April 2012

My husband and I traveled with our son, his wife and our two young grandchildren to Disney World this April. We chose to stay at the Grand Floridian because of its close proximity to the Magic Kingdom. We had adjoining rooms - which was perfect for us because the parents could be in our room while the children napped. The rooms were clean, well-appointed and spacious enough for our needs. A small refrigerator in the room was a big plus for us. The climate control and shower were great - and we loved having double sinks. The hotel and property itself was lovely - many nice amenities, including two pools. The spa is being rebuilt, so that was not available. All staff was exceptionally friendly and helpful. We visited three of the restaurants at the Grand Floridian - Park Faire (for a buffet character breakfast - characters get an "A", food was a "C"); Gasparilla (a cafeteria-style eatery with snacks, sandwiches, fresh fruit, ice cream, drinks, including beer & wine, available - very handy; perfect for an easy, quick breakfast); and the Floridian Cafe (table service, good salads, sandwiches, drinks - in my opinion, the best lunch spot on the property). Easy one-stop to get to the Magic Kingdom on the monorail (which stops at the front door). Especially nice was a great view of the Magic Kingdom fireworks at 10pm from a table in front of the Gasparilla Grille. We've stayed at the Yacht Club, Beach Club, Polynesian and Grand Floridian - in our opinion, this is the nicest of those four Disney properties...but if you will mostly visit Epcot, stay at the Beach or Yacht Club because those are nice, and you can walk into Epcot from those hotels. If you are with young ones who will spend most of the time at the Magic Kingdom, then the Polynesian, Contemporary or Grand Floridian are the best choices...once you are there and staying on property, you really want to minimize the time it takes to travel from your hotel to the theme park of your choice...because it can consume a lot of time, especially during crowded times.

  • Stayed April 2012, travelled with family
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Helpful?
4 Thank IllinoisLovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
145 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 14 April 2012

Return visit. Great location, BOOK ALL RESTAURANTS IN ADVANCE!!!! 3 nights plenty. Needs updating. Beds are on the small side. Sleep 4, 5 is a push!

Room Tip: Ask for magic kingdom view
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  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank travel-happy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pueblo
2 reviews
Reviewed 14 April 2012

all i can say is anyone that says this resorts furniture and rooms are outdated and the service is anything but impectable was trying to get something free and when they didnt get it wantes to complain......the service was increditable...the furnishing is all new as they just a complete facelift last year....and the location is fanstastic.....

Room Tip: the theme park view put us facing the beach and in a great location to catch the boat to magic kingd...
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  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank jasmine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2012

Went here for my wife's birthday and parents anniversary ... Had to change rooms twice ... Very grand but not worth the money ... Went to beach club last time will return there again ..

  • Stayed May 2011
    • Value
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Helpful?
1 Thank disney43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disney's Grand Floridian Resort & Spa

Property: Disney's Grand Floridian Resort & Spa
Address: 4401 Floridian Way, Lake Buena Vista, Orlando, FL 32830-8451
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Orlando
#4 Luxury Hotel in Orlando
#5 Spa Hotel in Orlando
#23 Family Hotel in Orlando
#27 Romantic Hotel in Orlando
#32 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Disney's Grand Floridian Resort & Spa 4.5*
Number of rooms: 867
Official Description (provided by the hotel):
Victorian elegance meets modern sophistication at this lavish bayside Resort hotel. Relax in the sumptuous lobby as the live orchestra plays ragtime, jazz and popular Disney tunes. Bask on the white-sand beach, indulge in a luxurious massage and watch the fireworks light up the sky over Cinderella Castle. Just one stop to Magic Kingdom park on the complimentary Resort Monorail, this timeless Victorian-style marvel evokes Palm Beach's golden era. ... more   less 
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Also Known As:
Disney Grand Floridian Resort
Grand Floridian Resort
Grand Floridian Disney
Disneys Grand Floridian Hotel
Grand Floridian Orlando
Disney Grand Floridian Hotel
Grand Floridian Hotel Orlando
Disney's Grand Floridian Resort & Spa Orlando, Florida

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