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Reviewed January 14, 2016

I reserved a suite with a king bed two weeks prior to arrival and when I get there LAST MINUTE the gentleman who checked me in told me "oh by te way sorry we don't have the king bed you reserved your gonna have to be in a room with two queen beds instead." What's the point of reserving a room then?

  • Stayed: January 2016, travelled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
3  Thank U6855EGjonathans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded January 18, 2016

I'm apologize for the issue with your room request. We are often filled to capacity, and I will share your comments with our Guest Services Manager.

Sincerely,
Julanne Howard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2016

  • Stayed: January 2016, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded January 18, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 14, 2016

We arrived early for our weeklong stay at the Wyndham Bonnet Creek condo, so we booked a night at this upscale resort on the same property. The room was spacious and immaculate with very comfortable beds. I appreciated the Starbucks coffee shop in the lobby that also offered breakfast, sandwiches, snacks and ice cream. Loved the pool area and poolside restaurant, plus it was convenient to all the amenities of the full resort. The full Bonnet Creek property includes several themed pools (in addition to the main pool at this hotel, their is one with a lazy river & splash area, one with a pirate ship slide and zero degree entry area, and one near the *free* putt putt course and playground with a large slide for young kids with lifeguard). This resort is close to EPCOT so you can see the fireworks from the top of the resort. We were given instructions when we arrived as to what floor to go to for fireworks viewing.

Room Tip: Ask for a waterview room
  • Stayed: December 2015, travelled with family
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Thank deborahj350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded January 18, 2016

We greatly appreciate your review. Thank you for taking the time to share your comments, and it would be our pleasure to serve you again.

Kind Regards,
Julanne Howard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2016

  • Stayed: January 2016, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded January 18, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 13, 2016

the room was clean and beds were comfortable. I would stay again and recommend it to my friends.

  • Stayed: December 2015, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank 947karan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded January 15, 2016

Thank you for your positive review. We appreciate the time you took to share your feedback. It would be our pleasure to serve you again.

Sincerely,
Julanne Howard

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