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Reviewed October 18, 2017 via mobile

Gorgeous resort with a ton of amenities!! They have several pools and lazy rivers! It’s inside Disney gates but way more affordable than a Disney hotel! I loved that we were so close to everything! It was nice to get a break from all the Disney crowds and also have a ton of space ( two bedroom) for way less than a double hotel room. We were in tower 2 and saw fireworks from the second bedroom every night! We will stay here again!

Stayed: September 2017, travelled with family
Thank Christopher-Chr... W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded October 19, 2017

Dear Christopher-Chr...W,

Thank you for sharing this review. I will pass along your comments to the Bonnet Creek Resort Leadership Team. We're very happy you enjoyed the many pools that the hotel Vacation Ownership property share.

Sincerely,
Julanne Howard
juhoward@wyndham.com
(407) 390-2331

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded October 18, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 15, 2017

Comfortable beds, nice hotel, clean and updated. Our check in concierge was sick and blowing his nose non stop as he checked us in, we washed the key cards right away...

The customer service people gave out our room information to other guests, and
Moved their room right next to ours without our permission. We had to have our room moved to a less desirable location to avoid this. When I addressed this with the front desk, I was told this is normal for them and that it was my fault for not requesting a better room. Nothing better than having a concern met with defensive passive aggressive responses.

The bus to Disney is all it unusable. Very unreliable and infrequent. Just take a cab.

Pool was nice.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank mrprotoplasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded October 16, 2017

Dear mrprotoplasm,

I apologize that you had some issues with your stay here, and I will address your comments with the Front Desk Management Team. Please contact me as I would like to hear more about your personal information shared with other guests. This is against company policy, and I would like to address it with our Management Team.

Sincerely,
Julanne Howard
juhoward@wyndham.com
(407) 390-2331

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2017 via mobile

Very nice stay. A warning that timeshare touts lurk at the theme park ticketing desk. If you do not want your day disrupting by 2-3 hours of false empathy to the family hiding high pressure sales steer well clear; however tempting their discount park tickets.

Stayed: October 2017, travelled as a couple
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded October 16, 2017

Dear Steve T,

Thank you for taking the time to share this with us. I will pass along your comments to the Bonnet Creek Resort Vacation Ownership Management Team. We greatly appreciate your business and hope to see you again.

Sincerely,
Julanne Howard
juhoward@wyndham.com
(407) 390-2331

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Julanne H, Manager at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded October 12, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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