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Reviewed November 10, 2018

Just recently stayed at this hotel for our trip to Disney World. First, the service at this resort was impeccable and outstanding. My girlfriend and I checked in very late, Shannon Rich, the representative at the registration graciously greeted us and checked us in efficiently. She even offered to waive the parking fee for us because we were gonna return our car the next morning.

Additionally, the valet, Jonathan Johnson was wonderful and helped us with our luggage. Also, when our Uber Eats driver got lost, he quickly offered to provide the directions over the phone and helped the driver find the resort.

The resort has a great pool, great location with a view of the Disney fireworks and Bonnet Creek. There is a shuttle service to all the major theme parks, which is great. Overall, this resort has exceeded my expectations.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Nomad57686259402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa N, Executive Office at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded November 14, 2018

Hello!

Thank you so much for your review. I am glad to hear that our staff provided excellent guest service.

It was our pleasure to serve you and we hope to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2018 via mobile

Hotel had a lot to offer. Spacious room with a coffee machine and fridge. There was a safe and plenty room for storage. Best of all I could bring my Yorkie with me. Two large pools, hot tub, restaurant and fire pit. Surrounded by a walk way around the lake and some ply ground and swings near by. A gym and spa was in lower level. We stayed in the 8th floor, the view was nice and comfortable.

Date of stay: November 2018
Trip type: Travelled with family
1  Thank Travelinmouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa N, Executive Office at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded November 14, 2018

Hello,

We are so glad you and your Yorkie enjoyed your stay with us.

We hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2018

This hotel is amazing and very comfortable and accommodating. We wanted a room on the higher floor to view the fireworks and were placed on the fourth floor. When we arrived at our room the view was not that great, the bellman immediately called the front desk to see if a room on a higher floor was available (it was not due to construction) but, he tried. Then he went to get ice for us and advised he would keep checking for our room, which he did. The hotel is more expensive than others but the service from all staff was top notch, which eased the sting to the wallet.

Date of stay: August 2018
1  Thank n0mis02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa N, Executive Office at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded November 8, 2018

Hello!

Thank you so much for your review. I am pleased to hear that you found our bell staff to have provided excellent guest service.

We hope you enjoyed your stay and we hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2018

We really expected something different but what we got was good (not very good) but wasn't amazing. We stayed in the hotel which is part of a resort with holiday apartments. The resort is spread out over the entire property so if you want to use the arcade, you need to walk over to the rental area. If you want to play mini-golf, you need to walk to one tower and then walk all the way past a few towers to the mini-golf area which is not at the hotel but in the rental area. We were under the impression that all that was offered was part of the hotel - this is not the case - one pool, the spa, the breakfast area, the coffee shop, a gym, the bar and restaurant are all part of the hotel but the other pools, the lazy rivers etc. are part of the rental area that hotel guests can use. They are not too clear on this until after you check in. We ate in a few of the places. Breakfasts are lovely and the food in the bar is good but the pizza was inedible! We bought two different types and could not eat either... Our room was lovely - comfortable bed, lots of space for our belongings, a safe and mini-fridge but the bathroom was very small and very outdated. Both were very clean and the cleaning staff were friendly and helpful.

Date of stay: October 2018
1  Thank Carey Douglas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa N, Executive Office at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded November 8, 2018

Hello, Carey!

We greatly appreciate your review! I will share your feedback and comments with out Hotel Manager.

Thank you and we hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2018

This is one of the Best Resort I ever stood in, so close to all Parks, very clean and just Upgraded. we recommended to other Travelers. Nice Big Pool area, Great Restaurant, (Blue) everyone that works there has been Great .

Date of stay: October 2018
1  Thank Nelson M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa N, Executive Office at Wyndham Grand Orlando Resort Bonnet Creek, responded to this reviewResponded November 8, 2018

Hello, Nelson:

Thank you so much for your wonderful review.

We hope you enjoyed your stay and we hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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