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Comfort Suites
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Reviews (683)
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All reviewsuniversal studiosmajor blvdfront deskfree breakfastroom was cleanthe holiday inn expressthe breakfast areafree shuttleeach morningyogurtgolden corralwould stay here againpool and hot tubother hotelspull out couchmicrowave and fridgehot breakfast
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Reviewed March 20, 2012

Had a horrible experience this past weekend with another Choice hotel, which has really encouraged me to write this review about the Comfort Suites! May I say first and foremost that Eric Krakowski and Sandy are both great managers and very helpful and accomodating! Eric was unfortunately not in this past weekend when we had our horrible experience with the Quality Suites on Turkey Lake, but Sandy stepped right up and helped us out greatly in his absence! Normally our first choice is this hotel, but unfortunately they were all booked up for the two nights we were planning our stay this past weekend. Needless to say, several hundred dollars later and a lot of inconvenience, we ended up having to leave the hotel we booked at and stay at two seperate hotels (the first night of which, might I add, cost us well over $200!). This hotel was booked solid on Friday night, but we did end up staying there on Saturday. Sandy welcomed us and had our room ready bright and early so that we could leave our luggage in the room before heading to the park, and without needing to come back at the normal check-in time later in the day...which would have disturbed our plans for the day (mind you, they were booked solid the night before, so to have gotten a room ready for us that early was really great in my book!). We were greated with a smile and were so happy to come to what was familiar and what we KNEW was clean, etc. This hotel is a GREAT value for the price you pay. Their rates are just slightly above "lower end" hotels, yet they are very clean, staff is very friendly and accomodating (if ANYTHING is not "up to your liking", they make sure to make it right!) and they have an excellent free breakfast with even hot items in the mornings! This is also one of very few hotels that can also accomodate a family of 5 or more, as they are an all-suite hotel. They also happen to be literally down the road from Universal, and also very close to all the other parks. Stay here on your next visit, I assure you that you will NOT be disappointed!

Room Tip: There are specific suites that are somewhat in the middle of the hotel floors, which are a bit larger than the other suites. They are not always available, but if you want a little more "elbow room", you could try to request on of them when you book your stay. Otherwise though, all the rooms are great!
  • Stayed: March 2012, travelled with family
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Thank Pocketfullasunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites, responded to this reviewResponded April 2, 2012

pocketfullasunshine, WOW, thank you for the fantastic review of your stay with us! I'm so happy you decided to stay with us and appreciate you mentioning myself and Sandy, my trusted Front Office Manager, in the review. We always try to exceed our guests expectations! We look forward to serving you again!!

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Reviewed March 17, 2012

This was a very clean hotel, and also had a friendly and helpful staff. The manager was very knowledgable, and concered to help us with everything we needed. The breakfast they provide is very good as well. It's within walking distance to some food places, and Starbucks.

  • Stayed: March 2012, travelled with family
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Thank stringbean_69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites, responded to this reviewResponded April 2, 2012

stringbean69, Thank you very much for the nice review of our hotel. We strive, every day, to provide top notch service and a clean/comfortable room! We will look forward to serving you again in the future!

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Reviewed March 17, 2012

Since I have a special discount to stay at any choice hotel, I always pick Comfort Suites because the quality is amazing. From NY to Chicago, every comfort suites I've stayed is leaves me with a great smile at the end.

The front desk clerks as well as the maids were great at this location. We were allowed to check in at 9AM instead of the 3 PM or whatever time it is normally. The free breakfast is fantastic, hot filling food.

The location is within a 5 minute walk to Universal Orlando!!

We will be back to this location again next time we come back.

  • Stayed: March 2012, travelled with friends
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1  Thank Jvbargains1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites, responded to this reviewResponded March 21, 2012

Jvbargains1,

We appreciate the generous review of our hotel! it makes my day to see happy guests. We hope you will visit us again in the future!

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Reviewed March 12, 2012

The room was lovely and spacious with a lot of nice touches. I appreciated having a large mini fridge to put pop and leftovers in, and the teenagers in the family enjoyed having the sofa bed so that they didn't have to share a bed. The pool was nice although it was a little cold when we were there. Breakfast was typical continental with eggs and bacon on the side, i didn't try the eggs because they looked like pancakes, however SO said they were edible and the bacon was very good. If eggs and bacon are not your thing there were many other options, cereal, yogurt, english muffins, toast, donuts, danishes and waffles. We didn't use the shuttle to the park because the schedule was to limited for our needs and we had early admission to IOA, so we drove ourselves. The location was very convenient for the parks just a few minutes down the road.

  • Stayed: March 2012, travelled with family
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1  Thank RachealF_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites, responded to this reviewResponded March 21, 2012

RachealF_12,

Thank you for the great review of our hotel! I'm so glad you and your family had a good time visiting Orlando. Please keep us in mind for your future lodging needs!

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Reviewed March 1, 2012

We had an enjoyable stay at this property fro 3 nights prior to catching a Panama Canal Cruise out of Tampa. While here we visited Universal Studios which is very close by and drove to Epcot which is fairly easy to drive to from here.

We had a renovated room that was in very good condition and clean. The staff was very attentive and helpful. Breakfast was nothing spactacular but hit the right spot with standard choice hotel breakfast fare - eating area was well maintained and clean.

Parking area was spacious and not crowded.

Room Tip: Ask for a renovated room.
  • Stayed: November 2011, travelled as a couple
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1  Thank swarthout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites, responded to this reviewResponded March 9, 2012

Swarthout, We appreciate the nice review of our hotel. We definitely take pride in delivering top notch guest service along with a clean and comfortable suite. We hope to see you again!

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