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“Pleasant week long stay...”

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Crowne Plaza Orlando - Universal Blvd
Ranked #134 of 337 Hotels in Orlando
Jacksonville, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasant week long stay...”
Reviewed 12 April 2012

I was pleasantly surprised by this hotel. I have never stayed at a Crowne Plaza. The front desk staff are professional and pleasant. The rooms are very spacious, and there are in-house and nearby dining options.

Room Tip: Try to get a room away from the elevator (the walls are a little thin).
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  • Stayed March 2012, travelled on business
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Thank feedbacktraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Baltimore
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 April 2012

Stayed for abut 4 days. The staff were very welcoming on our arrival and thereafter. They were very eager to share information when we had questions. The rooms were clean, the bed comfy.
The cocktails in the bar were really good as was the ambiance.
The pool was nice and clean as were the surroundings.
The food in the restaurant was just okay, but I would recommend the seafood and steak place around the corner (within walking distance). There's also a breakfast spot around the corner too, a little further from the hotel, but still in walking distance.

  • Stayed July 2011, travelled with friends
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Helpful?
3 Thank banavon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenwood, South Carolina
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 April 2012

My husband recently worked at the NPE Trade Show at the Convention Center. We stayed at the Crown Plaza Universal and were treated liked royalty. We were staying on the Executive Level which had very spacious rooms and a very nice free continental breakfast and a happy hour in the evening with beer and appetizers. If you want to go out to restaurants to eat, it is conveinetly located near Sand Lake Road which has a mecca of restaurants to choose from. We also ate at the hotel and the food was really good not typical of hotel food. The hotel is well maintained and the pool area was adequate for sunning and cooling off in the pool. I could find no real fault with the hotel itself. Try it, you'll like it!

Room Tip: Try to stay on the executive level. Rooms are larger and the bathrooms are big as well, even has a...
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  • Stayed April 2012, travelled on business
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Helpful?
Thank stthomasfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montoursville, Pennsylvania
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 April 2012

I recently stayed at the Crowne Plaza Orlando for four nights. The hotel was very clean and the employees went out of their way to make you feel welcome. We were on the executive level where they offer a free continental breakfast every morning and appetizers and beer in the evenings, this was a very nice feature and the attendents in the room were very pleasant. The tiki bar out by the pool is great, the food is better than average for a poolside bar, the only problem with the bar is the price of the drinks, they are quite pricey and if you find yourself having a really good time you may find yourself with a large bar tab. Overall this is a great place to stay, would definately stay here again.

Room Tip: We had a room on the 14th floor overlooking the pool and you could see downtown Orlando. have no ide...
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  • Stayed March 2012, travelled with friends
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Helpful?
1 Thank beachloversPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 April 2012

A reasonably big hotel which follows the same standards and design of many Crowne Plaza hotels. It is ~13 floors high where I believe the views are great, however my room was on floor 2 so I can’t comment.
My room was a standard exec room with king sized bed. It was perfectly adequate and everything was clean and worked as it should. The TV was a flat screen of ~37" but the selection of channels available was quite limited.
It felt like the hotel was built circa 1990 and with the exception of the TV's hasn't been updated since and the bathrooms are a little tierd. Don't get me wrong here, it's anything but shabby, but it doesn't have some of the wow of newer hotels.
The Breakfast is a standard buffet affair but for some strange reason they do not put bread out with the breakfast? no rolls or toast etc. there are the std pastries and fruit, and a specialist egg cook - which is a nice touch. If you want bread - or toast, these are available, but you have to ask.
The staff during my stay were all very helpful polite and the concierge was very knowledgeable.

Room Tip: Ask for a high room in the main tower. The atrium if quite impressive.
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  • Stayed March 2012, travelled on business
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Helpful?
1 Thank jason s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, IL
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 April 2012

Took my wife and 9 year-old grandson to Orlando for Spring Break. Two days at Disney, two days at Universal Studios and one day at Legoland. This is a great hotel property and the people treat you like kings and queens. Excellent service from front desk, although I did find the concierge somewhat lacking in knowledge. Pool and bar area are very nice...much needed after 12 hours at a theme park. Marta and Leslie are great ambassadors for the hotel.
I'd recommend it for that type of vacation to anyone.

Room Tip: If you're a member of IHG's Preferred program, ask to be housed on the 14th or 15th exectuiv...
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  • Stayed March 2012, travelled with family
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Helpful?
1 Thank DoubleEagleDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naperville, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 April 2012

Booked 2 rooms on Priceline last week for our group of 6. We called in advance and requested 2 queen beds in each room. The desk informed us that room specifications were based on a first come first serve basis. We arrived at 8:00 a.m. the morning of our stay only to be told that we would have to pay an additional $20 per room per day for the double bed room. When I questionned the manager (Ms. Nada) she told me that "I didn't read the fine print". I explained to her that we travel frequently and have stayed at many Crown Plaza's throughout the U.S. and have never experienced having to pay for a 2 bed room. She toldgo to me I needed to take it up with Priceline. Overall, this is s 3 star hotel not 4. When booking, I would look up price of hotel on their website. Then go to Priceline and apply 60% discount.

Room Tip: Use Priceline. This hotel isn't worth paying retail. Ask about their policy on rooms booked thro...
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  • Stayed March 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank asfakroddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 3 May 2012
Dear asfakroddin,

Thank you for staying with us and leaving a review. I am deeply sorry you did not enjoy your stay with us. If you need a guaranteed room type it is best to book directly with us. We do our best to accommodate all requests. Your feed back is greatly appreciated and will be shared with the appropriate departments.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Orlando - Universal Blvd

Property: Crowne Plaza Orlando - Universal Blvd
Address: 7800 Universal Blvd, Orlando, FL 32819-8950
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in Orlando
#72 Business Hotel in Orlando
#96 Romantic Hotel in Orlando
#124 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Orlando - Universal Blvd 4*
Number of rooms: 400
Official Description (provided by the hotel):
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. ... more   less 
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Also Known As:
Crowne Plaza Orlando Universal Hotel Orlando
Orlando Crowne Plaza
Crown Plaza Orlando
Crowne Plaza Universal Orlando
Crowne Plaza Orlando - Universal Blvd Florida

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