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“Very nice but you pay the price! Check out Ritz Kids and JW Activity Center”

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JW Marriott Orlando, Grande Lakes
Ranked #70 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Reviewed 10 May 2012

I agree with the other reviews that it is one of the nicest places I've stayed at. It was very pricey in my opinion though especially for a family with small children. They do provide a refrigerator upon request and did not charge us for it, which helped keep breakfast costs down. They do not have microwaves though. We wished we would have requested a balcony since our room did not have one.

I loved the pool area and we went in early May, so it was not crowded at all. They have a lazy river, but you have to pay for the round pool floats and other pool related floats and toys averaging $5 to $10. We did find that many guests leave them in the pool at night at the end of their stay so they don't have to take it on the plane. You may be able to find an abandoned one or someone giving theirs away if it's not during peak season.

Since we had kids, there was only one restaurant that was really kid friendly and somewhat affordable, (Citron). It still averaged $20+ adult and $10+ child for dinner not including drinks, tax, and gratuity. There is an automatic gratuity on all food purchased in the pool area regardless of if you're at a table or lounge chair. I ordered a diet coke and it was $4 before the automatic tip. We were told there is a Chinese restaurant (Pearls?) that delivers but it was at the end of our stay. There really aren't any restaurants in walking distance other than those on the property.

Our kids loved the JW Activity Center located in the building behind the pool and playground area. They also have kids activities planned throughout the day and early evening. You can drop off kids over 5yrs old at Ritz Kids and have a date night too for a fee of course. Unfortunately, our kids were too young, but it is a nice idea. I just wished they would lower the age to 3yrs old.

They have a spa at the Ritz. A 50 minute regular massage is $130 and they add a automatic 20% gratuity as well, so it was over $150. If you forget a makeup item, they have a gift shop that sells makeup. It actually was affordable.

  • Stayed: May 2012, travelled with family
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3  Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,338 - 2,344 of 3,261 reviews

Reviewed 10 May 2012

Stayed there with our grandchildren. It is a bit out of the way, but a nice hotel.
Pool was beautiful & enjoyable for the kids. It was a lazy river. I do not thin I have ever seen such a big hotel pool

  • Stayed: February 2012
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1  Thank loranfa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012

There is no doubt that the JW Marriott is among the most luxurious hotels in Central Florida.

I stayed in this facility for two nights to attend a conference. While Orlando has a plethora of convention hotels, the JW stands out as a luxury option. Nearby locations, such as the Rosen Shingle Creek, are also outstanding and in many ways similar, but seem to lack some of the style of the JW.

The only downsides to the hotel that I noticed were: 1) the sheer size of the facility, it was an extremely long walk from the room to the conference area, but again, it seemed to be less of a distance than at the Shingle Creek. 2) the non-valet self-parking lot was not free. While it is common for Orlando resorts to charge for parking, on a piece of land as large as the JW takes up it seems absurd to charge for self-parking.

  • Stayed: February 2012, travelled on business
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Thank Ben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2012

This is a fantastic property, located somewhat in between the airport and Disney. It's an oasis because once you drive through the gates and park, you really don't have to leave. Beautiful grounds with a river pool, plenty of chairs, short walk to the golf course and restaurants galore. Yes, it's pricey, but it's a resort, what did you expect? The Primo restaurant was awesome. We went there 2 nights in a row for dinner. Great wine list and wonderfully prepared cuisine. This particular week there were several conferences going on in their conference center so there were people milling about with badges on. But that didn't affect our experience. Starbucks is conveniently located in the lobby for breakfast but if you want the full breakfast buffet, the Citron Brassiere had an excellent one. Had lunch by the pool twice was good. We stayed on the 18th floor which had a beautiful view of the surrounding area. My only complaint was that the beds were a bit soft for my taste but I would definitely go back to this property.

  • Stayed: May 2012, travelled as a couple
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Thank DeanJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

We checked in and were very tired because, it was in the middle of the night. The manager was very helpful and gave us a credit on our account for breakfast the next day at $25 a person x 6. We loved the pool and the rooms were large and clean. We stayed in a top floor that overlooked the pool and had a great view of the Disney fireworks. Our kids loved the place because, they were kid friendly despite the expense on the hotel.

  • Stayed: May 2012, travelled with family
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Thank mtvick11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

I recently went to Orlando with my Husband as he was attending a conference. The stay at the JW Marriott was good. The room was very clean, large bathroom, great amenities and great service. The only negative for the hotel was the noise level - this would have to be the worst experience I have ever experienced at a hotel. If I had my children with me I would have been furious.

We booked this hotel as we like the idea of the balcony, albeit very small - but this allowed us to have fresh air at night (or so we thought!). The building has a curve to it, and the rooms at the back of the hotel overlooked the pool, also overlooked the outdoor restaurant. This restaurant/bar seems to be open until the very early hours of the morning. Every night that we were there, there was a significant amount of noise from this area - so bad that we had to shut the door every night. The shape of the building acted like an amphitheater, therefore the noise just echoed straight up the building. I would have thought that this area would have been shut down by a reasonable time - and those wanting to "party on" should have done so inside. One night it went on well past 1am! So are week away from the children ended up with terrible night sleeps every night.

The other tip I would give is that you need to hire a car in Orlando - the area is so spread out, you cannot walk anywhere, and the shuttles from the hotel do not run regularly. We spent nearly $100 per day on taxis.

Room Tip: Choose a room overlooking the entrance, whilst there may be no view - I imagine the noise would be a...
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  • Stayed: April 2012, travelled on business
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2  Thank Natasha053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012

The JW is a sick hotel!! It is connected to the Ritz as well. You can walk to it via a walkwa bridge. There is also a nice golf course on location too.

The rooms are all very large and very nice. Some rooms have balconies but not all so request one and enjoy the view!

The pool is huge with a lazy river, bar and food. There are plenty of lounges and spaces for you to relax. Your better renting a car though bc it's far from a lot of places and a cab from airport is very expensive

There are a lot of food options on resort to. The fitness center is huge with tons of machines and equipment. More like a real gym

You will def be pleased w this resort!

Room Tip: Request balcony
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Stayed: June 2011, travelled on business
1  Thank chris c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Orlando, Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Orlando
#16 Green Hotel in Orlando
#20 Business Hotel in Orlando
#29 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
Price Range: $253 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Enjoy a truly memorable luxury experience at JW Marriott Orlando, Grande Lakes. We welcome you to our resort in Orlando, Florida, which sits in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to Walt Disney World and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott
JW Marriott Orlando, Grande Lakes Florida

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