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“Another Excellent Stay”

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Homewood Suites by Hilton Orlando - UCF Area
Ranked #27 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed 25 January 2012

Try to stay at Homewood when I can and this one was just as impressive as most. Staff was friendly and helpful. Everything was clean, spacious, fresh, and inviting. Always enjoy the free breakfast and appreciate the free wifi. They even allowed me a late check out which was greatly appreciated. Thanks, Homewood, for another great stay! Would definately recommend to others and stay again!

  • Stayed: January 2012
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1  Thank bondtk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 13 February 2012

Dear Bondtk,

Thank you for your very nice comments and your continued loyalty to Homewood. It is always good to hear that we were able to provide you with everything you needed during your stay with us.

We will see you soon, take care.

Sincerely,

Steffi Snelling,
General Manager

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462 - 468 of 582 reviews

Reviewed 22 January 2012

Our stay at this hotel was very pleasant. The staff were consistently courteous and went out of their way to meet all our requests. They were very friendly! The evening reception was wonderful. The breakfast was very good and provided several tasty alternatives. The pool was lovely, large and the enjoyable. Our family traveled with a 12 year old and a 15 month old, and we were very comfortable all around. Our only complaint had to do with cigarette smoke. We stayed on the 4th floor, and every time we approached the elevators, we thought we smelled cigarette smoke. When we asked the front desk, she explained that some rooms on the 4th floor were smoking. We were surprised that such a nice, up to date property would even allow smoking on site? Why are they not a smoke free property, like so many other health conscious hotels these days? So, if you don't like cigarette smoke, stay away from the 4th floor. Otherwise a wonderful stay.

Room Tip: Avoid the 4th floor if you don't like cigarette smoke.
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  • Stayed: December 2011, travelled with family
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2  Thank kalirisin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 13 February 2012

Dear Kalirisin,

Thank you so much for your review. It is fantastic to hear that your family enjoyed their stay with us. I would also like to thank you for letting us know about the smoke odor near the 4th floor elevators during your stay. We do have a select number of smoking rooms on the 4th floor which we need to keep in order to remain competitive in the market and accommodate some of our valued guests. Especially our guests that stay with us for an extended period of time appreciate the fact the we still offer smoking rooms for their convenience. We have however decided it might be best to inform non-smoking guests who will be staying on the 4th floor that there may be some odor when walking through the hallways. This way, if anyone finds this objectionable we can be more proactive in accommodating them.

Again, I thank you for bringing this matter to my attention and I hope to welcome you and your family again soon.

Sincerely,

Steffi Snelling,
General Manager

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Reviewed 8 January 2012

I first stayed at this Homewood Suites in Nov 2010 and was immediately impressed with the friendly staff and cleanliness of the property. I ended staying three nights on two different occasions in 2010. Now I stayed there again in Dec 2011 and there is just something special about this property.
I have not stayed at a finer facility at any price point.

  • Stayed: December 2011, travelled on business
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2  Thank pipatton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 15 January 2012

Dear Pipatton,

Thank you so much for your glowing review. It is our pleasure to have welcomed you once again. We truly appreciate your kind words and will continue to provide our guests with the service you have come to know from us.

Again, thank you for taking the time out of your busy day to write about your visits to our hotel. We hope to see you again soon.

Sincerely,

Steffi Snelling

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Reviewed 5 January 2012

We stayed at the Homewood Suites for a recent government meeting at Lockheed Martin in East Orlando. As a UCF alumni, I was very happy to return to the area and we had great accommodations at the Homewood Suites. Joey, the group sales manager made the registration process simple for everyone and was nice to work with. The hotel staff was very friendly and both the breakfast and the evening managers reception offered a good variety of food. This is a very nice area of Orlando and offers a variety of restaurants and new businesses. I highly recommend the East Orlando area, much less expensive and less traffic than downtown and I recommend this hotel highly for a business trip or for families. We brought the kids and having the managers reception in the evening really helps with meal costs, although I there are many other great restaurants in the area. Homewood Suites is one of my favorite hotel chains and this one is very nice and appears to be a new hotel.

Room Tip: All of the rooms seemed nice. We were on the third floor and it was very quiet.
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  • Stayed: December 2011, travelled on business
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Thank JASONR123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 22 January 2012

Dear JasonR123,

Thank you for taking the time to share your feedback with us! I am happy to hear that you had such a positive experience with our hotel. It is wonderful that our staff including Joey was able to assist your group with all their needs and you were able to use the personalized online group booking feature for the reservation process. I hope you'll be our guest again the next time you visit Orlando.

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Reviewed 27 December 2011

Pros: Cheaper than other Hilton chain locations, quiet neighborhood not so congested like other Orland areas, good hot breakfast.
Cons: Small rooms (we had queen suite, which is kind of like a studio apt--no separate rooms), non of the fluffy white comfortable premium bedding I'm used to with Hilton hotels, noisy pool and volleyball court next to the pool--people playing loudly between 9-10pm when the kids are trying to sleep. Also breakfast is only till 9am, a bit of a stretch when you are on vacation.

  • Stayed: December 2011, travelled with family
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2  Thank yunshii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 15 January 2012

Dear Yunshii,

Thank you for your review. I apologize that you were not happy with your room assignment and size. We strive to make sure all guests receive the room they are expecting. Please try our Suite Selection tool the next time you stay with Homewood Suites to reserve exactly the suite you want. This could help reduce the amount of noise you experience during your stay. Also, we offer both studio and one-bedroom suites, which might afford you the additional space you wanted. Once again, I apologize we were not able to accommodate your room choice on this trip. I hope you’ll consider staying with us the next time you return to the area.

Sincerely,

Steffi Snelling

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Reviewed 22 December 2011

... nice suites with kitchenette, living room, bed room each with a TV and bathroom.

We stayed there with a small child for 2 weeks during this summer. There was reason for complaint.
The hotel and the room was absolutely clean. The staff was really ambitious to help with any issue or concern. WiFi in the room and also a business room with printer and fax. The pool was also very nice.

As a German, the breakfast you get in a hotels are very unsuall as they are unhealthy (lack of fruits and real bred) and often poor in their variety.
This hotel had the best breakfast from all hotels we stayed in.

Beside that, the room price is very good.

Room Tip: Each one should be perfect.
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  • Stayed: July 2011, travelled with family
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Thank C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 15 January 2012

Dear C G,

I would like to thank you for taking the time to review your stay with us. I am honored to hear that you have choosen the Homewood Suites UCF during your travels in the US. It is great to hear how much you enjoyed our rooms and amenities as well as the service we offer to our guests. I sure hope to welcome you and your family during your next trip to Orlando.

Vielen Dank und weiterhin gute Reise. Sincerely,

Steffi Snelling

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Reviewed 2 December 2011

My family and I stayed a week across Thanksgiving and it was wonderful. Unobtrusive staff, but very helpful when needed. We'll be back everytime we are in the UCF area.

  • Stayed: November 2011, travelled with family
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4  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded 11 December 2011

Dear Robert S,

Thank you very much for taking the time to write about your stay at the Homewood Suites UCF here on Tripadvisors. I am happy to hear that you and your family enjoyed your Thanksgiving weekend along with your stay. Thank you for achknowledging our team members that work very hard to ensure a comfortable stay for all our guests. We hope to welcome you again soon.

Sincerely,

Steffi Snelling

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Orlando - UCF Area

Address: 3028 N Alafaya Trl, Orlando, FL 32826-3206
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Orlando
#25 Family Hotel in Orlando
#76 Romantic Hotel in Orlando
Price Range: $179 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Orlando - UCF Area 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homewood Suites Orlando-Ucf Area Hotel Orlando
Homewood Orlando
Orlando Homewood Suites
Homewood Suites By Hilton Orlando - UCF Area Florida

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