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“Nasty, Old, Dirty, Stinky Hotel, both inside and outside. STAY AWAY!!!”

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Quality Inn & Suites Winter Park Village Area
Ranked #278 of 340 Hotels in Orlando
Reviewed 6 July 2017

I travel a lot, because of my son's AAU travel basketball team and this is the worst hotel I have ever encountered, in all my life. The hotel is old, in total disrepair. The housekeeping is horrible, dirty walls and flooring. Bathrooms need cleaning and upgrading, especially cleaning of the bathroom walls and baseboards. The whole hotel needs upgrading, even the outside side parking lot, is totally disgusting. Choice hotels should be ashamed of themselves. Thank God, it was only for one night and because of bad weather and traffic, I stayed. But believe, I went to the store and purchased Lysol, 90% Rubbing Alcohol and Febreeze, to disinfect and odorize. The hotel also had a GHETTO WEDDING event going on and the whole hotel eventually smelled of marijuana, which actually assisted the funky odor of the hotel itself. Oh yeah, the parking lot floods horrible. The staff is ok, nothing special. Do not stay here, it's awful. I promise you, take my sincere advice.

Room Tip: No such thing, the whole hotel is a total disaster.
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  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank sceteammom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 104 reviews

Reviewed 16 May 2017

4 of us stayed here for 1 night. We had adjoining rooms which was nice. The ceiling in our room was peeling off, the bathroom was not clean. If we had been staying more than 1 night, we would have gone somewhere else.

The front desk people were nice and friendly, but the hotel itself is old and in disrepair. There's not enough parking.

Would not recommend.

  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank married96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017 via mobile

We booked this hotel online through the Choice Hotels website. When we booked, we selected a king suite with a 2 person whirlpool tub.

When we got to the hotel, there was only one person at the front desk and a fairly large line (5 guests in front of us). It took about 10minutes for us to get to the front of the line. When it was our turn, the lady informed us that the room we had booked was not available. There were no suites with a whirlpool tub available. We were so sad and disappointed, as this was why we chose this hotel. She told us that she had a king suite available, and she would discount the price for us. We agreed, since we had a show we needed to get to and couldn't spend the time trying to find another hotel.

As we began making our way to the room, we began noticing how decrepit the hotel was, and the state of disrepair. The halls were also quite dirty.

We got to our room, and turned on the lights. Yikes. The bathroom had reddish brown stains on the wall, that looked like blood. The toilet was dirty and the inner bowl was flaking off. I have never seen a toilet flake before. The ceiling above the tub was covered in dark stains.

Even grosser than the blood stains though.... When we went into the sitting area of the suite, I looked beside the little wood table on the floor... And saw what looked like a puddle of male bodily fluids. It looked super slimy, wet, and frothy. Yuck. Disgusting. Was it really bodily fluids? I have no idea... But really didn't want/need to find out.

We gathered our bags, and promptly went down to the front desk. When she asked how she could help, I told her how we wanted a refund and to leave. She just said "ok, the room is unacceptable"... Like she knew what the condition of that room was before she sent us up there. I told her why we wanted the refund, and she just said "oh". That was it. "Oh".

I politely said thank you after she handed me the refund paperwork, and my husband and I left. When we got to the car we both used a lot of hand sanitizer all over ourselves.

Stayed: April 2017, travelled as a couple
2  Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017

We had to drive through 4 hours of I-4 traffic for what should of been an hour and forty minute trip. We got there at 2 to be told by a very unfriendly face that our room would not be ready until 3pm. No smile, no welcome, nothing. Found a little Mexican Restaurant near by that we were able to relax in for an hour. Went back to check-in. Different girl, smiles and friendly welcomes. (much better).

Our room was great. Ice cold A/C, soft I mean really soft pillows and a comfortable bed that gave us 2 nights of good sleep. They have free Wi-Fi and cable channels. The only downside was there was no Jacuzzi in the pool area.

They offer a free breakfast that is good. Can't get too picky, I mean it's free. Waffles, sausage, cereal, muffins and donuts. The girl keeping the breakfast area clean really hustles and restocks quickly. If management reads this - Give that woman a raise!

Even our cleaning lady was really friendly.

Check out brought me back to Ms. Not so friendly. I got the obligatory "How was your stay?" and a little chit chat. I hope that what ever is going on in her life gets resolved soon. Weary travelers want to feel welcomed. She is not mean, just could be a little more friendly. A smile maybe?

All in all, I feel like it was a good stay. I would not mind staying there again.

  • Stayed: March 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank R F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017 via mobile

I dont even need to make this a long review..all I gotta say is ROACHES, we saw 4 large and several babies all throughout room. broken air units, marijuana and cigerette smell constant in halls, nasty bathrooms, hoomers outside, loud, horrible location..

Stayed: March 2017, travelled with family
Thank scrabtree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

I spend a lot of nights in Choice Hotels and I have come to expect them to be hit-or-miss. This was a miss. A big miss.

The location is what it is. It's a semi-convenient location that's hard to get to without a U-turn. (It may be impossible to reach without a U-turn, but I didn't try to explore different approaches.)

There's no elevator on the ground floor. You have to take stairs, or a ramp to the elevator, which I guess is the first floor. Oh, well... we're not here to critique architecture.

The hotel was clean, but dated. The bathroom ceiling seemed to have been repaired or water-damaged and patched in a hurry. I couldn't help noticing a big pile of garbage outside one of the rooms which was still there when we checked in spite of there being housekeepers loitering in the hallway when we arrived. Seriously?

While sleep can sometimes be an escape from an unpleasant situation, it's impossible with paper-thin walls and noisy neighbors. The "forest" view helped. Kidding! It was a view of a construction site, but they called it a forest view. Imagination can be fun!

In my humble opinion, this hotel should not be inhabited by anyone. Ever.

  • Stayed: March 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Adolfo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017

We stayed at this hotel while attending a conference. While it fit our needs, it is not somewhere I would like to stay again. On the upside, the staff were friendly, our room received regular service, and the breakfast had lots of options. The building itself seemed tired and old. Obviously some things had been updated, but the bathroom was not pretty. There were splattered stains on the bathroom walls and the shower head looked like it had mold on it. The elevator also seemed old and made a lot of noises. The hotel is somewhat isolated and it felt just a little unsafe as a place for two women traveling alone.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Service
Thank nwtraveler15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Winter Park Village Area

Address: 626 Lee Rd, Orlando, FL 32810-5610 (Formerly Comfort Inn & Suites Winter Park Village Area)
Region: United States > Florida > Central Florida > Orlando
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #278 of 340 Hotels in Orlando
Price Range: $135 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Winter Park Village Area 2.5*
Number of rooms: 199
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Also Known As:
Comfort Hotel Orlando
Comfort Inn And Suites
La Quinta Orlando
La Quinta Hotel Orlando
Quality Inn & Suites Winter Park Village Area Orlando, Florida

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