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Hyatt Regency Orlando International Airport
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Reviews (4,576)
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2,814
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Reviewed April 17, 2012

Booked here after cancelling at a different hotel with several issues. WOW what a great find. We were traveling with a 15 month old and this was a life saver in the morning to make our flight. Clean, spacious rooms and lovely bathrooms with a huge tub. Sturdy cribs for the baby with clean sheets and a blanket. In room fridge for milk storage and snacks. Wonderful front desk clerk, super friendly, happy and genuinely concerned for our needs. Take the elevator downstairs into the airport for a full food court (open at 0430), a 24 hour Starbucks and lots of shops to browse through.

We will be staying here with every trip in and out of Florida.

Room Tip: Stay in the atrium room that looks into the airport. Has a small balcony with neat views. Good sturdy locks on the doors if you have little ones.
  • Stayed: April 2012, travelled with family
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Thank sweetonme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Orlando International Airport, responded to this reviewResponded April 24, 2012

Thank you for providing feedback on your recent stay at our property. I am excited you had such a great stay. I am pleased you found the rooms to be well appointed and very comfortable. We want to make sure that all of our guests needs are met. I will let the staff at the front desk know you found them to very personable and helpful. We look forward to your next visit to Orlando!

Brock S. – A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 17, 2012

Nice hotel, conveniently located at the airport terminal. Rooms are quite standard in size, nicelly decorated but no luxury. Quiet despite close location to a busy terminal. Bathroom was nice, quite modern not too big but just enough in size. Some of the rooms have shower/bath and some are only fitted with a shower. Service is really nice and they definitely understand tired travellers. We arrived there at midnight on a delayed flight with no reservation and they made the check in process really fast and smooth.

  • Stayed: April 2012, travelled as a couple
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Thank Ania K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 15, 2012

Stayed overnite prior to traval the next day. Told the clerk at check in this was the first time at a Hyatt hotel. Normally stay at the JW Marriott. Was given a room far from the elevator overlooking a parking lot. Room was clean with the exception of the bed skirt on the window side of the bed. Appeared to be a stain of some sort. The room was large with a large bathroom, however the room and bathroom could have cleaner. There were water stains on the counter in the bathroom and bits of lint on the carpet. With the price of the room (159.00 plus tax) I would have expected more.
It was quiet but no wireless Internet available.
We dined in the hemisphere restaurant that evening with the food being top notch. The server Sherry was also on top of her game. The meal with wine for myself and my wife well exceeded the hotel room bill, but was worth it. We traval extensively and stay at a variety of hotels. The Hyatt was a disappointment, but the restaurant would have been with the trip itself. Good food, good service. I don't know if I would stay here agin with so many other hotels with shuttles to the airport nearby, but would certainly go back to the restaurant.

Room Tip: Room closer to elevator,make sure room is clean prior to unpacking etc.
  • Stayed: April 2012, travelled on business
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Thank fox4ster25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa C, Guest Relations at Hyatt Regency Orlando International Airport, responded to this reviewResponded April 16, 2012

Dear fox4ster25,

Thank you for taking the time to provide valuable feedback about your recent stay. I would like to apologize that we did not exceed your expectations with regards to your guest room cleanliness and view. I can assure you that I have brought this to the attention of our Executive Housekeeper so that it can be addressed accordingly.

I am delighted to hear that your experience in Hemisphere was wonderful. I will be sure to pass along your kind comments to Sherry, as it is sure to make her smile.

I hope that this does not deter you from staying with us in the future, as we look forward to welcoming your back.

Sincerely,
Alyssa C.
Guest Relations

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Reviewed April 14, 2012

Have now stayed at this hotel 3 times, each time being the night before an early flight. Despite the hotel being located within the airport, the rooms are quiet (even those with a runway view) and comfortable so ideal when you know you need to get a good night's sleep. This time, the only negative things I would mention is that the housekeeping seemed to have slipped a little - the room was quite dusty, particularly around the TV and bedside units also the glass panel in the bathroom door was covered in child size handprints of what looked like shower gel/suncream - really obvious so not just an easy oversight. Also no matter when you turn up there always seems to be a wait at the receiption desk. The pool is also very cold!

  • Stayed: March 2012, travelled with family
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1  Thank Annbam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa C, Guest Relations at Hyatt Regency Orlando International Airport, responded to this reviewResponded April 16, 2012

Dear Annbam,

Thank you for continuing to choose our hotel when traveling, as we truly value your business. I would like to apologize that your guest room was not up to par, as this should not have happened. I can assure you that I have taken your comments to our Executive Housekeeper so that this issue can be rectified.

I hope that this does not deter you from staying with us in the future, as we would appreciate the opportunity to exceed your expectations again.

Sincerely,
Alyssa C.
Guest Relations

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Reviewed April 14, 2012

We stayed here for a night after flying in to Orlando and starting our vacation the next day. The rooms are nice and reasonably clean with large balconies. Even though it is an airport hotel we found it quiet. The pool was nice with no crowds and it was fun to watch the planes take off from the pool area. Lots of food choices nearby. The gym was good but the treadmill did not seem as good as the one I have at home. Front desk staff was friendly. The location was very convenient and a big plus. The hotel is expensive but worth it for the convenience. Would stay here again and recommend to friends.

Room Tip: Liked the outside view of the runway to see planes come and go.
  • Stayed: March 2012, travelled with family
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Thank frozenathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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