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“comfy hotel”

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Sonesta ES Suites Orlando
Ranked #23 of 337 Hotels in Orlando
Certificate of Excellence
Wigan, United Kingdom
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“comfy hotel”
Reviewed 21 March 2012

its 2 yrs since we went as a family . we had 3 rooms for the family one of which was a double room was really good. all the staff were very friendly and helpful. its nice to help yourself breakfast for a change, the only problem was it was october and the sun didnt go allround the pool are and the pool was not heated. we used the taxi that was on contract to the hotel during daytime hours to go to the parks and also to return to saniford airport which we thought for 9 of us was reasonable. yes we would return if we got the oppertunity. the only thing we were not prpered for was the deposits per room. please accept my apology but will not allow me to put 2010 in so i have done 2011. do go and do the swimm with the dolphins

Room Tip: book th bigger rooms if you can
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  • Stayed October 2011, travelled with family
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Helpful?
2 Thank jbrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (348)
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Antrim, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 March 2012

I stayed at this hotel with my husband and 2 children for 16 nights in Feb/Mar 2012. We had a 2 bedroom suite which was very clean, well maintained and very spacious. As always the Staybridge Suites have the most comfortable beds I have experienced for a hotel. (Proper double beds and not 2 singles put together!). All the staff were very helpful and courteous especially the reception staff. I had to take a taxi at 3am to Epcot for the Disney Princess Half Marathon and was quite nervous being a female to take a taxi alone at that time of the morning in a strange place but the staff were very good at reassuring me. The pool was like getting into a hot bath - very pleasant. The breakfast was adequate and had everything we could possibly eat including cereals, bread, bagels, english muffins, fruit, yoghurts. My kids especially loved the waffle makers. Most mornings there were a few 'hot' items such as bacon, sausages and eggs but we didn't find these very appetising (just us!). There was always tea and coffee on the go throughout the day and was especially welcome after a long day in the parks. Very central location and our room was at the International Drive side and did not find it too noisy either. All in all I would stay here again and recommend to any family.

  • Stayed February 2012, travelled with family
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Helpful?
4 Thank shaluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 February 2012

stayed here from 13/02/2012 for 10 nights.This is our second time staying at this hotel and will be back for sure.Rooms are super clean and the beds are big and soooo comfortable. Great breakfast every morning and the kids love making the waffles with the waffle iron ! Free shuttle to the parks, free beer or wine at the bar every Tues, Weds and Thurs evenings and buffet food. Happy hours every other night with specials. Pool stays open till 10 pm and water temp really warm , nice for February !! Staff are really helpful and friendly...the I ride goes to the outlets and it's only $1.20 each way....you don't need a car here..loooovvvveee it here
Rose,Kailin and Sophie xxx

  • Stayed February 2012, travelled with family
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Helpful?
16 Thank Rose048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 February 2012

We didn't get into the room until 11:30 pm due to a day at Disney World. The room smelled moldy and was cold, due to a cool day. Called the front desk due to the heating system was only blowing cold air and the front desk clerk had no idea how the heating system worked and wasn't able to provide assistance. Opened the fridge and the previous person who occupied the room McDonalds meal was sitting inside. The vents were covered in dust. At night, there is a lot of outside noise such as racing engines and yelling. When checking out today 2/27, I advised the front desk of the mold smell and dust on the vents. No apology, the response from the manager was "I'll have it looked into and she turned away. The manager could use customer service training, due to a sincere response of caring and an apology would have made a difference. I would not recommend this hotel since I've stayed in Stay bridge suites and had an excellent experience, just not this one.

  • Stayed February 2012, travelled with family
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Helpful?
Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Sonesta ES Suites Orlando, responded to this review, 12 March 2012
Dear ScottT,

Thank you for your review regarding your recent stay at Staybridge Suites Orlando. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Regards,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomington, Indiana
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 February 2012

This hotel is very clean and nice. Continental breakfast was great!! Would definitely stay here again.

  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank jordy96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 February 2012

Stayed for a week and found the place fantastic. Excellent central location with plenty of bars, shops & restaurants within short walking distance. FREE BAR & daily food specials from 1730 to 1930 hrs Tues thru Thurs and great bartender Yasf. Heated pool ( like a hot bath I joke you not) open til 2200 hrs. Free breakfast was ok but could have been a bit more varied but big $ 3.99 buffet just across the road which kids loved.( I think unlimited cookies & ice cream & jelly helped )

Rooms are basic but big & very clean and ideal for families. We will defnitely return there and most other people we met there were repeaters too.

Room Tip: Join the Priority Club ( Free to join ) when booking on line to get a better room.
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  • Stayed February 2012, travelled with family
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Helpful?
6 Thank sanjoeireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 February 2012

This was our first stop after a long transit from Sydney Australia so we were hoping for a hassle free check in and a quiet, comfortable suite which is exactly what we got. The girl on the check in desk even upgraded us to a bigger suite upon seeing that we had travelled so far, which was a welcome surprise.

The room itself was just what we were after, 2 bedrooms and 2 bathrooms with plenty of space. The décor may have been a little on the dated side, but it was suitable for us.

The hotel had a relaxed vibe about it, and was a good mix of young families and couples. We sampled some of the lobby bar cocktails on our 2nd night in, and the barman was quite generous with the shots and even let us take the cocktails back to our room so we could drink while we got ready to head out, which was good. The included breakfast was good, a buffet style all you can eat with a decent variety of foods. Again, they seem to be pretty relaxed about you taking the breakfast back to your room to eat if you wish too.

The location was good, within walking distance to various bars and restaurants, and although not walking distance to the theme parks, they offer a free shuttle service which takes about 10-15mins. A good place to stay if you want a little more entertainment than just the theme parks. The nearby bars were a little quiet, although we were there in winter so I am not sure what the difference is in summer.

Overall we were happy with our stay.

  • Stayed January 2012, travelled with friends
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Helpful?
3 Thank travellergem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Orlando

Property: Sonesta ES Suites Orlando
Address: 8480 International Dr, Orlando, FL 32819-9329
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in Orlando
#47 Romantic Hotel in Orlando
#54 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta ES Suites Orlando 3.5*
Number of rooms: 146
Official Description (provided by the hotel):
Sonesta ES Suites Orlando offers a convenient International Drive location, across from the Orlando Eye, near the Walt Disney World Theme Parks, Universal Orlando, and Sea World Orlando. With a fresh modern appeal, all guest suites, public space and dining options have been completely reimagined. Offering brand new One and Two Bedroom Suites (sleeping up to 8 guests), a complimentary upgraded breakfast buffet each morning, a new take on Happy Hour, on-site Shoppe convenience store, and The Pour, our new lobby lounge. The hotel also offers complimentary WiFi, onsite fitness room, heated swimming pool, business services, laundry, a complimentary shuttle to Walt Disney World and Universal Orlando, and an adjacent I-Ride Trolley Stop which provides transportation to Sea World, Aquatica, and the Orlando Premium Outlets. Guests appreciate this contemporary hotel near restaurants, shops and attractions easily within walking distance. ... more   less 
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Also Known As:
Staybridge Suites Orlando Hotel Orlando
Orlando Staybridge Suites
Sonesta ES Suites Orlando Florida

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