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Holiday Inn Orlando – Disney Springs Area
Ranked #25 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Reviewed 31 January 2012

Nice place, very nice employees. Near Disney Downtown.

  • Stayed: January 2012, travelled on business
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Thank mauro p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 28 March 2016

Dear mauro p,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your time with us!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,727 - 2,733 of 3,683 reviews

Reviewed 31 January 2012

My husband and I enjoyed a quick weekend trip to Orlando and wanted to stay near Downtown Disney to enjoy the restaurants and shops. This was perfect; newly renovated with modern updates, within walking distance to the Marketplace, and Disney park shuttle service every hour and half hour had we gone. Upon checking in, we were upgraded to a room with view of pool at no extra charge. The cost was very reasonable. We were impressed with our clean, updated room and with the renovations, the hotel looked brand new. Our room had a nice-sized balcony with chairs, LG tv, safe, refrigerator, and free wi-fi. I could definitely see us staying here again, especially when we bring our kids. They will enjoy the huge pool for sure.

Room Tip: Join their rewards program for late check out at no charge and reward miles if that's useful.
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  • Stayed: January 2012, travelled as a couple
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Thank TRVLSWLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 28 March 2016

Dear TRVLSWLL,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "this was perfect."

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

We searched high and low for a hotel within Disney resort that would not break the bank, accommodate my husband's business, and offered good food and friendly service. We got much more than we bargained for!

If you don't like mega hotels that break the bank this hotel is for you. The rooms were very clean and bright. I am a frequent traveler for business as well, so one of the first things I check is the bath tub. It passed the test...no gross soap scum, but shiny clean :).
We were so tired after long days at Disney that we ate at the restaurant three times. Twice for dinner, once for lunch.
The pool is great and perfect for the little ones. The Disney shuttle picks you up and drops you off right at the door.....downtown Disney is a 5 minute walk.
You can even buy your Disney tickets right there in the hotel because Disney employees work there and sell them.
My husband could work and I could take my kids to Disney, no problem. We will stay here again if in the area.

  • Stayed: January 2012, travelled with family
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12  Thank cinnamongirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 28 March 2016

Dear cinnamongirl2,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your time with us!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

My organization recently held a conference at the HI Walt Disney World Resort and could not have been happier with the service we received. The staff was always pleasant and accommodating, timely and efficient... and they were patient and flexible with last-minute changes. They went above and beyond to serve those who had dietary concerns. The food was good, the rooms were very comfortable and clean. The only (minor) complaint was that it was a bit too cold in the meeting space.

  • Stayed: January 2012, travelled on business
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1  Thank MP1133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 2 February 2012

Dear MP1133,

We are very pleased to know that you could not have been happier with our service and it is wonderful to hear that you found our staff so pleasant, accommodating, timely and efficient. It is always nice to know when our guests feel that we have gone above & beyond - but the truth is that we always strive to exceed expectations!!!

We are very much humbled by your amazing review & hope that you get the opportunity to visit us again (perhaps for leisure!!) very soon!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquiries.

Once more, thank you very much for your outstanding review!

Sincerely,

Chrystel Mattli
Guest Services Supervisor

Holiday Inn in the WALT DISNEY WORLD® Resort

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Reviewed 30 January 2012

I booked this hotel through expedia after reading the excellent reviews for the hotel. Although the reviews were all positive, part of my mind was thinking "its a holiday inn, how great can it be?" When I pulled into the parking lot I was very surprised. The only word I can think of to describe the hotel is "elegant." The hotel was very clean. The all glass reception area was beautiful, the decor was very modern and clean. In the center of the hotel was the very modern looking restaurant. The rooms were very clean and nicely sized. The bathroom was beautiful with its marble countertop. For the price I paid for this hotel I got a very magical surprise that made my disney vacation even better!

Room Tip: All of the rooms are great!
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  • Stayed: December 2011, travelled with family
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5  Thank codygude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 2 February 2012

Dear codygude,

Your 5 star review is truly humbling!! Thank you very much for your amazing feedback. We are glad to know that we played a part in making your Disney vacation even better!!

Our staff sincerely enjoys knowing that we may have exceeded your expectations.

We truly hope you come to visit again!

Please feel free to contact me or any member from our Management team should you have any future requests.

Once more, thank you for your feedback!

Chrystel Mattli
Guest Services Supervisor

Holiday Inn in the WALT DISNEY WORLD® Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2012

On arrival the Valet was very pleasant and informative. Reception staff were great and check in was quick and easy. The car park is designed so that you are never far away from the hotel so parking was quick also.

The rooms were well fitted with a nice bath, fridge, safe, coffee machine and LCD tv. Our balcony overlooked the pool.

The pool was very clean and is open til 11pm. Perfect for some relaxation after the parks.

Breakfast was good and there was a generous selection including a cooking station for eggs, omelettes and waffles. The staff were pleasant at breakfast but not over friendly which I would expect within a hotel that is in the Disney resort. They seemed more business than pleasure.

The shuttle bus to Disney is great and runs on the dot, no messing around. We would definitely return.

Try get a rate that includes taxes, parking and breakfast. That's where the value is.

We will return.

  • Stayed: January 2012
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12  Thank millenial_explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 27 January 2012

Dear dunk21,

We are so happy to hear that you are looking to return to our property!!

It is wonderful to know that you had such a pleasant stay and had the opportunity to enjoy our amenities.

We always look forward to make our guest's stay as memorable as possible and we are truly humbled by your amazing review!

Can't wait to see you soon!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquiries.

We truly appreciate your review & feedback!!

Sincerely,

Chrystel Mattli
Guest Services Supervisor

Holiday Inn in the WALT DISNEY WORLD® Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2012

Great hotel in a great location,10 minutes walk from Downtown Disney. Buses to the the Disney parks on a regular basis made getting around the parks easy. Very friendly staff and a clean room, you can't ask for too much more. There was an error in our bill where we were charged $50 too much for one of our nights. However, I emailed them when we got home and they fixed it up quick.

  • Stayed: January 2012, travelled with family
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5  Thank BagmanNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this reviewResponded 27 January 2012

Dear BagmanNZ,

Your amazing 5 star review is very much humbling!! We truly appreciate your kind words and feedback!!

I do apologize that there seemed to be an error in your bill, but am very happy to hear that this was resolved in a quick and swift way.

We hope that you get the opportunity to come and stay with us again.

Once more, thank you very much for taking the time to write up such an excellent review.

Please feel free to contact me directly or any of our Management Staff for any future requests or inquiries.

Sincerely,

Chrystel Mattli
Guest Services Supervisor

Holiday Inn in the WALT DISNEY WORLD® Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range: $171 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Beginning January 1, guests of the hotel will have access to Walt Disney World theme park Extra Magic Hours benefit! Theme park admission and special voucher received at check-in will be required. Valid for stays through December 31, 2018. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando – Disney Springs Area Florida
Orlando Holiday Inn

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