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Holiday Inn Orlando – Disney Springs Area
Ranked #31 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Jacksonville, Florida, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“CLEAN!!”
Reviewed 7 April 2012

My son and I spent last night at this hotel and were pleasantly surprised! Well-priced, CLEAN and everyone was very professional and happy to help. Beds super comfy, too!!! My only negative remark would be about the pool. The pool area itself was very nice, but the pool really needed to be skimmed. It was quite breezy and a lot of mulch, leaves and bees were floating in the pool.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Melody H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 28 March 2016
Dear Melody H,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you enjoyed your stay!

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (869)
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English first
Sherman, Connecticut
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 April 2012

If the Disney theme parks are your destination, stay in a hotel that is part of the Disney transportation system. The buses from this hotel were not always on schedule and at times, very over crowded. Some drivers were very friendly and others were down right rude. However, the hotel staff was very efficient and accommodating. The breakfast buffet is very reasonable, especially since your choices are limited in the area.
Easy walking access to Downtown Disney and it feels safe to go walking at night.
The bathrooms were poorly designed for 2 people. There isn't any place to put anything by the sink.
If you are given a room with a "view" ask what the view is.... ours over looked the parking lot. While there were 2 chairs on the balcony, you couldn't sit out there because all you would hear is highway noise.
There are lots of places to stay at Disney, so I would probably pass this one up.

Room Tip: Ask to have a room that is away from the highway.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 15 May 2012
Dear CTmsapple,

Thank you for leaving a review. I am deeply sorry you did not enjoy your stay with us. Your feedback is very important to us. We take all comments seriously and welcome any opportunity to improve. If there is any thing we can do to make your next stay more comfortable. Please do not hesitate to ask.

Katie J
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Webster City, Iowa
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 April 2012

Stayed here last week of March. My wife has a bad back and she picked this place based on previous reviews about the comfortable beds. She said she thought she was sleeping at home every night. Pool was heated and very warm. Water felt great. Rooms were clean and modern. The service staff was very friendly and really acted like they wanted to assist you in any way. The shuttle busses to Disney World ran every half hour and were very nice. We had a great relaxing stay and will definitely be back.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flipflops53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 6 April 2012
Dear Flipflops53,

Thank you for your Five Star review of our hotel.

We are so glad that our beds and room were so comfortable that you felt as if you were at home!! We strive to make our hotel feel as much like a home away from home as possible.

The pool is definitely one of our best features. It’s great for cool winter days yet still perfect for those hot summer ones.

We look forward to seeing you back soon!!!!


Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 April 2012

We recently stayed here, while my husband had a conference in the area. While we usually stay in Marriott hotels ( cuz we have the marriott visa), this Holiday Inn was more convienent. I was a bit skeptical, but was pleasantly surprised. IT was a lovely hotel - super good food in the restaurant downstairs. The pool was very nice - and super sunny. The only negative was the water was really warm, since it was such a warm spring. There is an outdoor shower though, to cool off if necessary. The staff was very hepful and the rooms were great. The Beds were VERY comfortable too. We would stay again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Rorysmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 6 April 2012
Dear Rorysmomma,

Thank you for your great review of our hotel.

It is truly wonderful to hear that our staff was so helpful and that the rooms and beds were so comfortable.

We look forward to seeing you soon!!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2012

We stayed at this hotel for 5 days in March and enjoyed it very much. The Hotel has undergone a renovation and it is very nice and the the rooms are clean and the beds comfortable. The pool area was also very nice and clean. The staff were great and I think it is an excellent value. The hotel has free shuttle to all the Disney attractions and you can even get a free shuttle to the local outlet stores for those who like to do a little shopping. I would have no hesitation to stay here again and would certainly recommend it to anyone visiting Orlando.

Room Tip: Get a room overlooking the pool. Its quieter and you have a nice view of Downtown Disney.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maureen04958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 6 April 2012
Dear Maureen04958,

Thank you for your glowing review of our hotel.

It is truly wonderful to hear that our staff was so helpful!!!!

The shuttles to the outlet malls are our little gem!!! If you love to shop the shuttle is a great and easy way to avoid spending your time looking for a parking spot, so you can get right to the shopping!

We look forward to welcoming you back soon!!

Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maumelle, Arkansas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2012

We stayed at this hotel for three nights for a quick Disney World trip. The hotel is very well kept. The rooms and common areas were clean and had a pleasant smell. The customer service was very good. Everyone was knowledgeable and attentive. We drove ourselves to Downtown Disney the first evening we were there - big mistake. It took us about 30 mintues to park. You can easily walk there in that amount of time. There is a sidewalk that you can use for this, and several people were seen using it during the weekend, especially at night. We had an early dining reservation at Chef Mickey's one morning and used a taxi. The valet was great in helping us get a taxi and everything went smoothly. We utilized the shuttle for everything else. The shuttle does have its downside: waiting, very full buses. But it beats all of the alternatives in my opinion.

Room Tip: Avoid the rooms near the elevators. It's a family resort and the older kids can congregate ther...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg7931767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 6 April 2012
Dear Greg7931767,

Thank you for your wonderful review of our hotel.

The Valet is definitely amazing when it comes to assisting our guests. The always seem to be able to make taxis appear out of no where even at the busiest of times.

Being within walking distance to Downtown Disney is a plus and with the well lit sidewalk it makes getting there super easy!!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canadians in paradise
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 April 2012

Overall, this was a good value hotel. However, I was not happy that you could not turn off the ventilation system. It is programmed to a specific temp and the fan runs continuously. It is annoying when you prefer no A/C or heat but just fresh air. There is no screen door to the balcony so we ended up with a few bugs flying into our room. Our deck had many spider webs and was obviously not cleaned regularly by housekeeping. Also, be aware that many of the bolt locks on the main room door do not work properly. According to the hotel engineer, we were informed that many of the doors are too heavy for the frame and require a major fix. The bed mattresses are very soft. The hotel pool area is amazing!!!!! The Mickey Waffles are awesome!!!!! The Disney Shuttle is good but be sure to ask the driver the time and locations for pick up from each park. The signage is not very clear, especially late at night at Animal Kingdom.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Flames97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudine B, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 28 March 2016
Dear Flames97,

Thank you for taking the time to write a review in regards to your recent stay with us. We appreciate your positive feedback and are delighted to hear you say "the hotel pool area is amazing!"

We look forward to welcoming you back real soon!

Thanks again,
Claudine Binz
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 8 different meeting rooms with space for up to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando – Disney Springs Area Florida
Orlando Holiday Inn

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