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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Certificate of Excellence
Bay Shore, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Stop”
Reviewed 20 February 2012

What a nice hotel. The staff was so friendly and helpful. I would stay here again. Close to some great restaurants, not far from the beach, the pool is lovely. Plenty of room to move around.
They did need more lounge chairs at the pool but when we asked they are on order and should be in shortly.
The specialty stores, bars, and restaurants in the area are so convenient.
Easy trip from the airport.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bblongisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 21 February 2012
Thanks for taking the time to share your experience while staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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909 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Lerum, Sweden
Level Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 8 February 2012

Good size room (but a little dated), really nice gym and breakfast. Managers reception was nice but the snacks were a little on the "cheap side". Good location with Publix, CVS, restaurant and a nice irish pub within walking distance. Right on the PGA Boulevard with a close drive to malls, restaurants, etc. Everything looked really clean until it took a look underneath the bed...

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SwedenDennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 21 February 2012
Thanks so much for taking the time to share your experience. It really helps us to know our emphasis on customer service is coming through in a positive way.

thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MASS
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 February 2012

stayed here for a week in january. the help here did all they could to make sure everyone
had the best stay.the staff at this location is the best i have encountered anywhere.
breakfast each morning was great, the cooked to order omelets are to die for.
the managers reception each evening was a nice added touch also
i have not stayed at en embassy in the past but i will now
the only probelm i had was at the pool
there were only 2 loungers and we were told more were on order
would have made more sense to keep the old ones until new arrived

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GOPATSMASS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connorysh, Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 21 February 2012
Thanks for taking the time to say so many nice things. Glad you had an exceptional stay with us. We strive for consistently positive great customer service and don't always reach our high goals , but when we do its great to hear about it and be able to share it.

thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 February 2012

We stayed in this hotel on our way from terrible Miami to Orlando, and one more night, back to Florida Keys. What can I say. First of all, after a loud, overrated and rude Miami, the whole town of Palm Beach Gardens is lovely, lovely, lovely. People are nice. Hotel staff is great. It's a bit business-oriented hotel (it's a conference place), so you will meet people in suits and ties here and there. Rooms are clean and large, with lots of appliences (mini-fridge, coffe-maker, microwave). Awesome glass elevator. Breakfasts - especially on a weekend - are 10 out of 10 for hotel breakfasts and it's included (please ask for breakfast time though! On weekdays it's up by 10AM). Personal thank you to an Afro-American chief, cooking and serving food on Jan 01 - not only he's cooking well, but he's the friendliest person ever.

I would definitely recommend this hotel to everyone, we were very pleased. Especially after Miami attitude.

Room Tip: Ask for breakfast time
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank BlondieLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
Reviewed 28 January 2012

I spent 4 days in this hotel and I really enjoyed the experience. all staff were so friendly and helpful. I travelled on my own and since I have Asthma I informed them in advance about my condition so the suite was very clean and spacious. reception staff Diana, Ruby,... were great. this hotel offers manager's reception in the evenings which is essentially complimentary drinks and snacks and an order to cook breakfast with a good quality. Their cab service I-Limo also was very helpful and had good fares. lovely experience!!!!

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiliN-6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 January 2012

First, my compliments to the exceptional staff for doing the best they can with a hotel that desperately needs a facelift. Yes, the staff is very friendly and professional! However, amidst the pretty interior with swans and such, are a number of not so lovely concerns including: excessive fruit flies in the eating area & fighting for sips of free wine, poor coffee quality (only available until 9am), a not-very-hot [hot] tub and sauna, old carpet and 1980's designed rooms. So don't expect to be wow'ed by nothing more than friendliness, and swans, of course. I hope ES executives realize this hotel still has great potential.

  • Stayed January 2012
    • Value
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    • Service
Helpful?
2 Thank CoastE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 January 2012

This hotel does everything right. It is clean, everyone, I mean everyone greets you. The staff is very knowledgable, and the manager seemed to be everywhere. I would absolutely go out of my way to stay here again, exempt that the location is so good I don't even have to that. Very happy I chose to stay there!

  • Stayed January 2012
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank Micfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Property: Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Address: 4350 Pga Blvd, Palm Beach Gardens, FL 33410-6524
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Palm Beach Gardens
#4 Business Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast. ... more   less 
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites
Embassy Suites By Hilton Palm Beach Gardens PGA Boulevard Florida

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