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Nilsa V

Birthday weekend

Review of Sebastian Hotel
5.0 of 5 bubblesReviewed Jul 3, 2022via mobile
After a long day of travel mishaps it was wonderful to walk in to the smiling faces of the hotel staff. Bird who checked us in was amazing and chose the perfect room for our family. I cannot say enough about the front desk staff.

The second day we realized we should have brought my dads wheelchair because he already started looking tired and the days activities included a lot of walking. Michelle and Laura not only looked up mobility assistance options, but went above and beyond to help us.

The hotel is beautiful, clean, we had coffee at the café and Laura made us delicious macchiatos (and I’ll be going back again for some morning mimosas and poinsettias!

We come to St Augustine often and have stayed at many hotels throughout the years, but the Sebastian Hotel Radisson is by far our favorite and will be our new go to place to stay.

Bonus: they are extremely dog friendly and we were able to bring them and include them in our family vacation :)
Date of stay: July 2022
Trip type: Travelled with family
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Reviewed June 28, 2022 via mobile

We decided to make a stop in St. Augustine on our way back to North Georgia from attending a funeral of a very good friend in South Florida. It was a very difficult week for us and we wanted to just relax a little before heading home. I cannot say enough good things about this hotel and it's staff. Laura and Russell was working the front desk when I was checking in and they were both so kind, friendly and considerate! Our room was incredibly clean and spacious. (There was even glass doors in the shower...no gross shower curtain. ) The beds were comfy and we slept well. The coffee and tea in the room was very good. We thoughly enjoyed our stay with them that we will be staying with them again...which will be in the near future. The location is just a few minutes from old Town plus they have a complimentary shuttle if you don't want to drive. The front lobby is very pleasant and the pool area very inviting. They do have a breakfast but since we don't eat breakfast, we did not try it but it sounded delicious. Again, Laura and Russell were great, as well as the other staff members. If I could give them 10 stars I would!! Thank you again, Laura and Russell...you made a difficult time very special to us.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank pamelatE3746JV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 24, 2022

Stayed here one night while in town on business. Rooms are very big and spacious, with a small fridge, microwave, complimentary waters and coffee/coffee pot (single serve). They also offer vouchers for 2 free drinks from noon to 10pm which includes both alcoholic and non-alcoholic which is a nice perk. Bathrooms are a bit small, but I guess the large living space makes up for it. They have a small pool and some rooms face the water. No complimentary breakfast - only paid options. Biggest issue was with the noise from the main road (Ponce De Leon) that went on ALL night long. Surprising since St. Augustine is not a very "nightlife" kind of place, and especially where this hotel is located. If you do stay here, definitely ask for a room no where near the street (I wasn't facing the street but it was close enough that I could easily hear the traffic all night).

Room tip: Avoid anything in proximity to the main road.
Date of stay: June 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank HeritageSoftail14843
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 18, 2022

The hotel was clean and the staff was friendly and accommodating. They were not cleaning the rooms during the stay at the time of our visit. I think a cleaning, upon request, should be available. I understand many hotels are short-staffed right now. Everyone was very nice and helpful. I recommend that you request the water side of the hotel because traffic on the other side can be noisy. I did make a request for the water side during my reservation, and they were able to accommodate me. They do provide a free shuttle service which is awesome and so easy to use! We used it a lot!

Room tip: Request a room on the water side.
Date of stay: April 2022
    • Value
    • Rooms
    • Service
Thank Connie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 13, 2022

We so enjoyed the Sebastian mostly because of the great staff! From check in to check out they accommodated our every need (with a smile)!! Russel actually went that extra mile! Would definitely return!

Date of stay: April 2022
Trip type: Travelled with family
Thank pamcole4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 12, 2022 via mobile

Beautiful, spacious & clean room. My husband & I enjoyed 5 nights there. The staff are very friendly and helpful. They can arrange transportation for you to visit the old town & your trolley tickets. You can get a shuttle or walk there. It’s at great location!

Date of stay: April 2022
Trip type: Travelled as a couple
Thank levanap2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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