From calling the front desk and speaking with Laura, I was properly informed on everything I needed to know from check in to check out. The other staff members when checking in were very kind and ALL had a smile on their faces! I have NEVER been to a hotel where you immediately felt like family! This group of women certainly went above and beyond any place I have ever stayed to make me feel welcome. I would NOT hesitate to stay at this hotel short term or long term. What a great environment and fun place to stay. Please don’t check in somewhere else… check in here! You won’t regret it. Thanks Samatha for all you did too! I am one happy camper!

My husband and I stayed at the Sebastian Hotel in St. Augustine, Florida for three nights. We chose this hotel because it was pet friendly and centrally located to many attractions. The hotel staff was extremely knowledgeable and professional. They advised us about the courtesy shuttle service from the hotel and answered our questions about purchasing tickets for the trolley tour.

We stayed in Tower B, room 417 which faced the rear of the building. The room was spacious and quiet, and we never hear any noise from the pool area which could be viewed from our room. From another window in our room we could see the top towers of Flagler College, the Sebastian Winery, and the canal leading to the Intercoastal waterway. Our hotel was clean and the beds were quite comfortable for sleeping. The windows had blackout curtains which enabled us to sleep later then expected.

The hotel provides complimentary coffee in the lobby daily. The front desk staff even gave our Pomeranian pup a doggy treat, which he eagerly accepted! We ate breakfast one morning at the hotel, which serves a hot buffet for hotel guests. There is a fee ($12.95 for adults, $8.95 for children). The breakfast is unremarkable and similar to what many other hotel chains offer on a complimentary basis.

In conclusion, we enjoyed our stay at the Sebastian Hotel and would certainly stay again.

After a long day of travel mishaps it was wonderful to walk in to the smiling faces of the hotel staff. Bird who checked us in was amazing and chose the perfect room for our family. I cannot say enough about the front desk staff.

The second day we realized we should have brought my dads wheelchair because he already started looking tired and the days activities included a lot of walking. Michelle and Laura not only looked up mobility assistance options, but went above and beyond to help us.

The hotel is beautiful, clean, we had coffee at the café and Laura made us delicious macchiatos (and I’ll be going back again for some morning mimosas and poinsettias!

We come to St Augustine often and have stayed at many hotels throughout the years, but the Sebastian Hotel Radisson is by far our favorite and will be our new go to place to stay.

Bonus: they are extremely dog friendly and we were able to bring them and include them in our family vacation :)