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Joyce Eastridge

Wonderful Experience

Review of Sebastian Hotel
5.0 of 5 bubblesReviewed Oct 2, 2022
My husband, adult daughter and I stayed here when we evacuated from Tampa due to hurrican Ian. The entire staff were wonderful, accomodating, and fantastic. As it turned out, the hotel was in an evacuation zone almost by the time we got there. Since we had a reservation, they honored it, along with about 10 other rooms. They feed us meals (not included in the cost) every day and made us as comfortable as possible. It was like staying with family. The room was very clean and the beds very comfortable. The location would have been fantastic if the weather was good and it was great for our circumstances as well. We parked our car in a nearby parking garage to ensure safety and they offered us rides to get provisions (liquor store). Couldn't have been nicer and more accomodating. I would definitely stay here again.
Date of stay: September 2022
Room Tip: We had a room with two queen beds and a living area. Made for lots of space for the 3 of us...
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviewed September 10, 2022

We were traveling with our dog and this hotel was a last minute choice. There was a restaurant on site so I was happy I wouldn’t have to go out to get dinner. This is right on US 1 and difficult to get to. The restaurant was closed however…only open for breakfast and cost $13.00. They are very security conscious with signs everywhere so I was concerned about that. The room was fine, it appeared clean but the corridor had a horrible smell. The staff were all very nice but it took me several days to get a copy of my hotel bill and I think I have been overcharged. I would not stay here again.

Date of stay: September 2022
    • Sleep Quality
    • Rooms
    • Service
Thank Ariel0320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 4, 2022 via mobile

I am only giving this a 2 due to the beds. They were so uncomfortable that one night I slept on the couch. We left a day early only due to the uncomfortable beds. The staff were great. Place was clean. The pool and whirlpool were nice. We didn’t eat breakfast or take advantage of the coffee bar. There are some good restaurants near.

Room tip: Avoid sleeping here
Date of stay: September 2022
Trip type: Travelled as a couple
1  Thank lchambers7476
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 31, 2022

So gross! I found blood spots and a bed bug on our 5th room fold out couch mattress, then when we asked for a room change, and got a second floor room there were still spots on the mattress cover on the pull out , a tell tale sign of bed bug infestation. The front desk told us “ We’re not the kind of place that has bed bugs” and refused to give us a refund without a manager when we left late at night with our young child. I can assure you that there are. I wish I had taken photos m, but we wanted to get everything put as soon as possible. I will never stay at this disgusting place again and am highly suspect of any Radison property at this point. I am very disappointed since it seemed like such a lovely property otherwise. I would give 0 if could based on the experience of not getting an refund after 2 bad rooms.

Date of stay: July 2022
Trip type: Travelled with family
Thank 794jeannep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 24, 2022

This was a perfect property for a weekend stay. The room was extremely spacious and meticulously cleaned. The location is fantastic, easily accessible to many of St Augustine's attractions. Most noticeably, the staff here was just amazing. Each front desk agent, every time we passed by, was so outgoing and friendly, it just made for an excellent stay. The woman that checked us in during the evening shift was so welcoming, and extremely helpful and informative. The woman in the mornings was equally friendly, and greeted us every time we walked by the front desk. I highly recommend this property!!

Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank Paul G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 4, 2022 via mobile

From calling the front desk and speaking with Laura, I was properly informed on everything I needed to know from check in to check out. The other staff members when checking in were very kind and ALL had a smile on their faces! I have NEVER been to a hotel where you immediately felt like family! This group of women certainly went above and beyond any place I have ever stayed to make me feel welcome. I would NOT hesitate to stay at this hotel short term or long term. What a great environment and fun place to stay. Please don’t check in somewhere else… check in here! You won’t regret it. Thanks Samatha for all you did too! I am one happy camper!

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Stay673570
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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