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Holiday Inn Express Hotel & Suites Saint Augustine North
Ranked #6 of 79 Hotels in Saint Augustine
Certificate of Excellence
Lake City, FL
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great stay”
5 of 5 bubbles Reviewed 27 March 2012

Our stay was wonderful at this hotel. We stayed there while at a baseball tournament with lots of teams staying there also. The pool was nice and they were very accomodating to our boys. The breakfast was great and there was plenty of it. The staff made the comment that because they knew the baseball teams were there, they had prepared extra food. There was not a shortage and the breakfast staff went out of their way to make sure everything stayed stocked up. The front desk was so kind as to let us have a late check out without even a hesitation. The beds were very comfy and clean. All and all, I would definately stay there again!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank the4ofus95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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685 reviews from our community

Traveller rating
    457
    178
    32
    8
    10
See reviews for
243
259
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57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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  • English first
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English first
Orlando, Florida
1 review
4 of 5 bubbles Reviewed 26 March 2012

I made my reservation about 10-12 days ahead of our scheduled stay. My husband has a difficult time riding elevators so I requested a ground floor room, if possible. Check-in is at 2:00 and we arrived just before 3:00 and was told the only room available was on the 4th floor, which is their top floor! I know that special request can't always be honored, but I find it very hard to believe that there was not one single room available on any of the other three floors, especially when I saw people still checking in after 9:00 pm and heard another family checking in (on the 4th floor) after midnight!

The rooms were very nice and breakfast was good, but very crowded.

I'm not sure if we will stay here again because of the room location problem.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 4849Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 26 April 2012
Dear 4849Traveler,

Thank you for taking the time to let us have your feedback via Tripadvisor following your recent stay at the Holiday Inn Express Hotel & Suites Saint Augustine North. Unfortunately, there are times when an IHG property is unable to accommodate a request due to unexpected stayovers or other situations which may arise. Our Hotels always try to honor requests such as ground floor, adjoining rooms but they are by request only and are not guaranteed. I apologize the hotel was unable to accommodate your requests. I have forwarded your comments to the General Manager and ownership of this hotel. I am confident they will take the necessary steps to hopefully prevent a similar situation from occurring again in the future. Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your future travel needs.

Sincerely,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 24 March 2012

This was our first visit to this spot after many trips to the area using other facilities. We found the room clean and neat. Our room was street side ground floor and we found the traffic noise a bit unnerving at times. Like most newer facilities this establishment uses energy saving devices on the AC unit. The fan kept shutting on and off during the night, we were unable to make the fan, at least, run all the time. We found it quite disturbing to our sleep patterns. We probably will not stay here again because of this on our next trip.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CanonShooter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 25 April 2012
Dear CanonShooter1,

Thank you for staying with us and taking the time to leave a review. I am grateful that you liked your room and gave us a high cleanliness score.
I do apologize that you were not happy with the AC unit. Some of our units will turn off if movement is not detected in the room. It part of our go-green initiative. Your comments have been documented and shared with the appropriate department.

Thanks again,

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
204 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

Room was spotless, room decor was very nice and even the towels smelled good. Breakfast included was the standard hot and cold HI Express options and well stocked, very good. In room wireless worked fine, fast and was free. Microwave and fridge included in the room. Easy access to historic St. Augustine.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lola2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Addison, Texas
Level Contributor
108 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

This is a very new hotel. Rooms are good sized and very clean. There is a microwave and fridge in each room. The maid, however, did not clean out the fridge from the previous guest. There was a laundry bag with a few bottles of water in the fridge when I checked in. Other than that, the hotel was great. Typical breakfast in the mornings. Close to the outlet malls and convenient to I-95. This hotel is my first preference (unless I can get a decent rate at the Hilton Downtown St. Augustine).

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lesley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seymour, Tennessee
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

The rooms were very clean and inviting. This Hotel is relatively new with modern touches and the staff was very friendly, outgoing and accommodating. I would recommend this Hotel to anyone and will stay here again if in the area.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

I stayed at the Holiday Inn Express for a business trip recently and was overall very impressed with this location. This has to be one of the cleanest hotels I have stayed in. The hotel has spacious rooms with large bathrooms and large, cozy beds. The internet speed was fast and reliable. It is a newer property so this certainly had to do with the cleanliness. The staff was generally friendly and polite but not exceptional. They had a fairly good breakfast that goes beyond your standard “Continental” Breakfast with bagels, toast, eggs, bacon, and granola. The coffee was somewhat bland but not bad.

As far as location, this property is very close to Interstate 95 but far removed from the center of St Augustine. It is a long drive to the beach area as well as most of the central attractions in the area. I was attending an event at the University of St Augustine and it was of a drive.

Overall, I very much enjoyed my stay at this property. The cleanliness of the property and the spacious, comfy rooms are really what impressed me in the end.

Room Tip: Best to stay here if you need easy access to Interstate 95 rather than downtown St Augustine.
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Saint Augustine North

Property: Holiday Inn Express Hotel & Suites Saint Augustine North
Address: 2300 State Road 16, Saint Augustine, FL 32084-0550
Phone Number:
Region: United States > Florida > Saint Augustine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Augustine
#2 Family Hotel in Saint Augustine
#4 Romantic Hotel in Saint Augustine
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Saint Augustine North 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
St. Augustine Hotel's Old City Charm Delights GuestsWith breathtaking beaches, thrilling attractions, historic sites, booming businesses and more, St. Augustine is an unforgettable place. You can easily experience all the "Ancient City" has to offer at the Holiday Inn Express® Hotel & Suites Saint Augustine North. Located off I-95, the hotel's guests in St. Augustine, FL are close to St. Augustine Airport and downtown.Whatever your definition of fun, you're sure to find it here in the nation's oldest city. The hotel's address in St. Augustine, FL is just six miles from the charming historic district. Beach lovers can delight in Anastasia State Park with gorgeous beaches and fishing. The hotel's location near Flagler College also gives guests the ability to tour this amazing hotel-turned-college. From Ripley's Believe It or Not! to the Fountain of Youth, our patrons can enjoy it all.Corporate guests appreciate our location off I-95 and six miles from St. Johns County Convention Center. The hotel's location near Flagler College, the Florida National Guard and many major companies makes business travel simple, too. The free high-speed, wireless Internet access , 24 hour Business Center and spacious meeting rooms also help you work with ease.You'll love unwinding in the heated, indoor pool, working out in the 24-hour Fitness Center and enjoying our shopping package with St. Augustine Premium Outlets. You'll also enjoy our complementary hot Breakfast Buffet every morning. Book now for modern fun and comfort in the "Ancient City." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Saint Augustine North

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