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Reviewed January 17, 2018

Date of stay: January 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gordon c, Guest Relations Manager at Best Western Plus St. Augustine I-95, responded to this reviewResponded January 19, 2018

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Reviewed January 16, 2018

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gordon c, Guest Relations Manager at Best Western Plus St. Augustine I-95, responded to this reviewResponded January 19, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 14, 2018

The room was clean and the staff very friendly. the room that should have snacks and drinks was pretty much empty so I couldn't even get a bottle of water. The toilet was running and when I told her, she didn't even offer to switch me to another room. The main lobby was VERY hot and stuffy so it was near to impossible to have a nice breakfast.

Date of stay: January 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank sherryl687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Best Western Plus St. Augustine I-95, responded to this reviewResponded January 15, 2018

Thank you for your feedback.We do apologize for the inconveniences you encountered during your stay.We have instructed the relative departments to investigate and resolve these inconveniences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 13, 2018

Stayed at this hotel many times on our way south for the winter and have never been disappointed.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Irwin52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Best Western Plus St. Augustine I-95, responded to this reviewResponded January 14, 2018

Thank you for being a loyal guest and we are very happy to have never disappointed you.We do appreciate the ti me taken to write your feedback and look forward to serving you in the future.

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Reviewed January 10, 2018

Needed a place to sleep. Only room left for miles. Clean and comfortable. Woman at check-in was wonderful. Breakfast could be MUCH better.

Date of stay: January 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Y5127WFleslieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Best Western Plus St. Augustine I-95, responded to this reviewResponded January 11, 2018

We are happy to have provided you with a clean and comfortable place to sleep after a wonderful check-in.Thank you for staying with us and posting your feedback.

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