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“Great deal ~ Wrong room for us”

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Wingate by Wyndham St Augustine
Ranked #30 of 79 Hotels in St. Augustine
Certificate of Excellence
Reviewed 17 January 2018 via mobile

Nice hotel just off the main freeway, very friendly staff. Clean room overlooking the pool and hot tub, refrigerator and microwave in room.
Tip ~ Do not get in one of the rooms over the lobby! The walls are super thin and you heard them checking in everyone and every phone call - it was not a good nights rest. There was also a sewage odor in the hallway upstairs and elevators both days we were there. We did not partake in the continental breakfast but could smell it in our room - another reason to not stay in the room over the lobby.

Stayed: January 2018, travelled as a couple
Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Wingate by Wyndham St Augustine, responded to this reviewResponded 19 January 2018

Your stay is the number one priority of our staff and we work very hard to provide the best possible experience.Your review has been sent to all departments and we will resolve
all the unfortunate issues you encountered.Thank you for staying with us and writing your review.

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17 - 23 of 906 reviews

Reviewed 17 January 2018

  • Stayed: January 2018, travelled solo
    • Value
    • Location
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Review collected in partnership with Wingate by Wyndham
Thank ritasL4432ZO
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gordon c, Guest Relations Manager at Wingate by Wyndham St Augustine, responded to this reviewResponded 19 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 January 2018

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Wingate by Wyndham
Thank YuriB2B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gordon c, Guest Relations Manager at Wingate by Wyndham St Augustine, responded to this reviewResponded 19 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 January 2018

The room was clean and the staff very friendly. the room that should have snacks and drinks was pretty much empty so I couldn't even get a bottle of water. The toilet was running and when I told her, she didn't even offer to switch me to another room. The main lobby was VERY hot and stuffy so it was near to impossible to have a nice breakfast.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank sherryl687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Wingate by Wyndham St Augustine, responded to this reviewResponded 15 January 2018

Thank you for your feedback.We do apologize for the inconveniences you encountered during your stay.We have instructed the relative departments to investigate and resolve these inconveniences.

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Reviewed 13 January 2018

Stayed at this hotel many times on our way south for the winter and have never been disappointed.

  • Stayed: January 2018, travelled as a couple
    • Value
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Review collected in partnership with Wingate by Wyndham
Thank Irwin52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Wingate by Wyndham St Augustine, responded to this reviewResponded 14 January 2018

Thank you for being a loyal guest and we are very happy to have never disappointed you.We do appreciate the ti me taken to write your feedback and look forward to serving you in the future.

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Reviewed 10 January 2018

Needed a place to sleep. Only room left for miles. Clean and comfortable. Woman at check-in was wonderful. Breakfast could be MUCH better.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Y5127WFleslieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gordon c, Guest Relations Manager at Wingate by Wyndham St Augustine, responded to this reviewResponded 11 January 2018

We are happy to have provided you with a clean and comfortable place to sleep after a wonderful check-in.Thank you for staying with us and posting your feedback.

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Reviewed 9 January 2018

The area for snacks was very depleted and appeared poorly managed. The staff was just fine and my room was well appointed and clean.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank 391brentr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wingate by Wyndham St Augustine

Address: 2465 State Road 16, St. Augustine, FL 32092-0701
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in St. Augustine
#12 Romantic Hotel in St. Augustine
#14 Family Hotel in St. Augustine
Price Range: $128 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham St Augustine 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Wingate By Wyndham St Augustine Hotel Saint Augustine
Wingate St Augustine
Wingate Saint Augustine

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