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CaptainTCB
Key West, Florida

Rude, Rude, Rude!

1.0 of 5 bubblesReviewed May 23, 2024
My wife and I are planning a large family reunion in August and were out looking for nice hotels in the area for places for our family to stay. We had our cameras with us to show our family where they might be staying. We were on on the pool deck when this lady with dark hair and glasses comes out screaming and very rudely screams it is private and it was not appreciated that we were there. Other people sitting there looked shocked at her tone of voice and rudeness. Needless to say we marked this Hotel off our list.
Date of stay: May 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Virginia Maguire, Owner at Marker 8 Hotel & Marina, responded to this review
Responded May 29, 2024
This man and his wife were not guests of the hotel. They sneaked onto the property avoiding entry at the lobby, blatantly took their high powered cameras with telephoto lens to take pictures unauthorized by the hotel. When approached they ignored the front desk staff three times who inquired if they were guests of the hotel. When finally they responded that they were taking pictures, they were told that it is against hotel policy for non-guests to photograph from the property. They were asked to stop and exit the property. They got angry and did not like it and told the staff on duty they were rude. It is this couple who was rude and violated private property. Our hotel policy is no commercial photography is allowed by anyone and only personal photographs are allowed to be taken by hotel guests.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews bridge of lions across the bridge nautical theme cooked to order breakfast short walk over the bridge overlooking the marina hors d oeuvres fire pit happy hour social hour overlooking the water downtown st watch the boats old town perfect location breakfast room included breakfast
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24 - 29 of 930 reviews
Reviewed May 22, 2024

The private balcony was perfect.. great view of water way and the city of St.Augustine…. Breakfast was great also.. the staff was very polite and friendly..
the rooms were clean and very comfortable..
We will definitely be coming back for our next Getaway..

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anthony S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Guest Services / Front Office at Marker 8 Hotel & Marina, responded to this reviewResponded May 28, 2024

Thank you for your great review. We are glad you and your wife enjoyed your stay. We look forward for your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 20, 2024 via mobile

Belinda, Gina, and Jennifer are so great, loved talking with them. Loved sitting on our porch watching the ships and birds and jumping fish. So clean, bed so comfy and the breakfast was made by a chef, so delicious and every days menu was different, and plentiful. THIS is the place to stay, better than perfect. We stayed 5 nights.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank EvyDel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Guest Services / Front Office at Marker 8 Hotel & Marina, responded to this reviewResponded May 28, 2024

Thank you for your great review. We are glad that we were able to make your stay fabulous and enjoyable. We look forward for you to return and stay with again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 4, 2024

We came here by boat for a birthday getaway and used the marina. Very nice floating docks are located right in front of the hotel with plenty of water depth.
The hotel is impeccably clean and the staff is super friendly. The breakfast was delicious. Nothing but praise for this little gem. We’ll be back.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jim L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Guest Services / Front Office at Marker 8 Hotel & Marina, responded to this reviewResponded May 10, 2024

Thank you for the fabulous review of our Hotel and Marina! We are happy that we will get to see y'all again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2024

Excellent experience from check in to check out! I will definitely be staying here again on a special occasion. The breakfast was delicious, get the blitz.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank leah h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Guest Services / Front Office at Marker 8 Hotel & Marina, responded to this reviewResponded May 10, 2024

Thank you for the wonderful review! We are happy that you enjoyed your stay with us and are excited to see you again in the future!

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Reviewed May 1, 2024 via mobile

My wife and I visited St Augustine Florida for the first time at the end of April and chose to stay at the Marker 8. What a great choice this was. First it's located at the base of the bridge that leads into St Augustine with beautiful views of the marina and St Augustine both during the day and at night. It's an extremely clean place and very modern. We had a second floor balcony room with great views of the marina and St augustine. They have a happy hour every day from 5:00 to 6:00 with great hors d'oeuvres and reasonably priced wines. They also have a daily breakfast that's included in the cost of your stay with the ability to buy up if you want to. Men use change on both the happy hour and breakfast lists daily which is really nice for diversity. The staff is great especially Jessica. They are so friendly and attentive. It's an easy walk over the bridge if you want to do that into downtown St Augustine proper or you can call for an Uber too. There's also great restaurants on that side of the bridge like the Odd Bird and you're only about 5 minutes from the beach towns of St Augustine Beach which were wonderful. I would highly recommend the Marker 8 it's a great place to stay, quiet and Serene, if you're in St Augustine

Room tip: Book a second floor balcony room what a fantastic view of the marina and St Augustine
Date of stay: April 2024
Trip type: Travelled as a couple
Thank FreeholdNewJersey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Desk, Guest Services / Front Office at Marker 8 Hotel & Marina, responded to this reviewResponded May 10, 2024

Thank you for the Amazing review! We are always happy to hear that our guest enjoyed their stay. We hope that we get to see y'all again in the future!

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