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All reviews cheese grits dog run dog park home fries room was clean pet friendly hotel laminate flooring free shuttle hot breakfast free breakfast shuttle service across the street french toast great place to stay excellent breakfast stay there again close to downtown
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31 - 36 of 2,316 reviews
Reviewed May 8, 2021

This hotel really exceeded our expectations! The front desk guy who checked us in was super nice as was everyone else on the staff, they were extremely attentive. Breakfast was great, the shuttle service was very helpful given the lack of parking in the heart of St. Augustine, and the room was clean. Our only issue was that the shower leaked out onto the floor because the lip was so shallow and the curtain did not stop the water so if they could fix that issue this would be a perfect place to stay. And it's pet friendly so we would bring our dog next time!

Date of stay: May 2021
Thank Camper604092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather Antolak, Owner at Southern Oaks Inn, responded to this reviewResponded 2 weeks ago

Thank you for choosing our hotel for your recent visit to St. Augustine!

We are delighted to read how pleased you are with our staff, rooms and pet friendly accommodations.

We have noted the simple shower situation and hope to see you and your furry friend on your next visit!!

We hope to see you again soon!

- Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 7, 2021

Every one of the front desk employees was helpful and friendly when we had interaction with them.
We had arrived early and they were more than willing to let us use the pool while we waited for our room. As we were about to change - she said our room was ready and we could check-in - without the $25 fee.
Best of all was being able to text back and forth and not have to make a phone call if I had a question.
Loved being able to use the pool early in the morning for a quick swim - though it could have been cleaned more frequently.
The breakfast wasn't anything spectacular, but it was hot and there were plenty of choices. Most places we've been staying give you a paper bag with a less than mediocre bagel and piece of fruit.
The room was fine - needs some extra attention to cleaning in those neglected spots. Bed was horribly uncomfortable - but I am a little more picky than most. My dh said it was fine.
TV was a little small but not a deal breaker - I'm not there to watch TV.
The A/C vent needs to be cleaned more often and there was 1 small roach in the bathroom.
Overall I was very pleased with our stay and wouldn't hesitate to go back.

Date of stay: May 2021
Thank Connie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather Antolak, Owner at Southern Oaks Inn, responded to this reviewResponded 2 weeks ago

Thank you for choosing our hotel for your recent visit to St. Augustine!

We are delighted to read how pleased you are with our staff, rooms and general accommodations. We have noted all of your recommendations and sincerely hope to 'wow' you on your next visit with us!

We hope to see you again soon!

- Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 5, 2021

Nice, unassuming hotel/motel on the main drag, food within walking distance, and one of the cleanest rooms we've ever been in. Pet friendly, huge surrounds (pet area is nice and large, there's a dog run too, and a completely separate gazebo/hang area across the parking lot from that). All sanitary precautions were very much appreciated, as were the dining suggestions. There's a free trolley to downtown also. Rooms are on the small side but that's to be expected given the age of the hotel. Wifi worked great, bed was comfortable.
My one item of note would be that breakfast was pretty average, and there was no oatmeal - those of us with family members allergic to eggs and on diets would have loved that. But for the price, hard to beat, especially the cleanliness part! Their texts, both to confirm, remind, and follow up, were also unobtrusive and perfect. We are staying here again!

Room tip: End room by gazebo was nice
Date of stay: May 2021
    • Value
    • Sleep Quality
    • Service
Thank krashtestdummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather Antolak, Owner at Southern Oaks Inn, responded to this reviewResponded 2 weeks ago

Thank you for choosing our hotel for your recent visit to St. Augustine!

We are delighted to read how pleased you are with our staff, rooms and pet friendly accommodations.

We hope to see you again soon!

- Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 5, 2021

Hotel located across the street from The Carriage House event venue. Easy, free shuttle to St. Augustine shopping and historic sites.

Very dog-friendly. Has dog park and ample safe walking areas.

Breakfast was very good. A nice variety for adults and children.

Ample, free parking.

Friendly staff.

Date of stay: April 2021
    • Location
    • Cleanliness
    • Service
Thank WearyWanderer7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather Antolak, Owner at Southern Oaks Inn, responded to this reviewResponded 2 weeks ago

Thank you for choosing our hotel for your recent visit to St. Augustine!

We are delighted to read how pleased you are with our staff, rooms and pet friendly accommodations.

We hope to see you (and beast) again soon! ;-)

- Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 30, 2021

Stayed one night with our dogs and they had a dog bed and bowls waiting for our fufbabies in our room! Nice touch. The dog park is the absolute best park we have ever seen at a hotel. THe only thing was that the room was overwhelming with a bleach smell. IT was just too much so we aired out the room but couldn't open the window so just left the door open. I know it was cleaned but it was too much and we both got headcaches from the fumes. Other than that, great stay and great location for the price.

Date of stay: April 2021
Review collected in partnership with this hotel
Thank KerriL1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Oaks, Marketing at Southern Oaks Inn, responded to this reviewResponded April 30, 2021

Thank you for taking the time to leave feedback on your recent stay. We are so happy to hear that you and your dog enjoyed your stay. I do apologize for the issue you experienced with a strong smell in your room. I will be passing on your comments to our housekeeping team to prevent this from happening for future guests.

We hope to see you again soon!

- Guest Relations Department

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