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“Great Choice For Visiting Saint Augustine Florida”

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World Golf Village Renaissance St. Augustine Resort
Ranked #36 of 78 Hotels in St. Augustine
Certificate of Excellence
Reviewed 5 March 2012

Saint Augustine Florida is a great place to spend a few days and staying st the Renaissance resort turned out to be a great choice as well. This property ihas a great layout and since Marriott took over and renovated it, it is a first class choice.
Our room was very nice, very clean and the balcony view was outstanding. We really enjoyed the spacious feel of the King Suite.
The staff was very helpful and gracious. We also enjoyed the free shuttle service to downtown St. Augustine since parking can be difficult to find, especially on the weekends. A very nice bonus!
We enjoyed room service breakfast which was served exactly at the time requested and it was even better quality that we expected. How often does that happen?
It is simply a beautiful place to stay surrounded by beaufiul golf courses, which we didn't play by the way, but added a lot of scenic beauty just the same. This was a very good choice.

Room Tip: King Suite is worth a few dollars more.
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  • Stayed: March 2012, travelled as a couple
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1  Thank travelingbart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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858 - 864 of 1,028 reviews

Reviewed 5 March 2012

We had a problem with a reservation at the Casa Monica and were able to get into Renaissance at the last minute. Staff was very helpful and the hotel was very nice. Hotel is right on I95 and very convenient to St. Augustine. Golf lovers will find this to be a paradise.

  • Stayed: February 2012, travelled as a couple
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Thank paradisefoundDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

We were at this hotel for a three-day cat show, which included a banquet. Because of a last-minute change in plans, my business partner couldn't attend the banquet. The banquet staff (thanks to "Gabor") was happy to take the entire dinner to her as if it were room service, rather than have me lose the $56 paid for her dinner. That was the good experience.

The hotel charged us a "deep cleaning" for our room three days after we checked out because of the "smell." We had NO cats spraying or having accidents, we cleaned several times a day, did not leave a spot of litter anywhere, and got an after-the-fact $200 charge for "deep cleaning." Will dispute the fee.... Guess I should've made a "stink" about the cigarette smell that was in the room when we arrived.

I've since read other reviews about this "resort" nickel-and-diming guests, but this is one nickel too far.

  • Stayed: February 2012, travelled on business
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Thank BoutiqueBengals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harden P, Front Office Manager at World Golf Village Renaissance St. Augustine Resort, responded to this reviewResponded 3 March 2012

Dear Guest,

I am very sorry that you disagreed with our "deep cleaning" fee. I totally understand having additional fees tacked on to a visit, yet this was part of the contract with the Group if there were any challenges with the room. We do try our best to not have to charge for such a fee, however we do find at times that it is necessary as we lose business in that we can not rent the room for future guest. We did make sure to contact you prior to the actual charge hitting your account to discuss with you the reason and explaination. However, I would be more than happy to discuss the charge again in greater detail should you like. Nonetheless, I am glad that you had a great experience with Gabe in our banque department. As you noted our levels of service are on the high end and our associates strive to model that at all times. We do look forward to seeing you again in July at your groups next function.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2012

This is one of the best hotels I have ever experienced. The best feature is that the air conditioner/heater is a mini-split, I think, so you don't have that annoying hum all night long. It was very quite. I slept soundly. That alone gives it five stars.
Everything else was great as well. The breakfast was excellent and the building and grounds were exceptional. This hotel is normally out of my price range for travelling, but if I'm attending an event, then I would definitely stay there again.

  • Stayed: February 2012
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Thank smp8589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Very relaxing hotel with very good food. golf was wonderful and the course was in great shape.

Room Tip: Ask for room in the back for a better view.
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  • Stayed: February 2012, travelled with friends
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Thank stanrrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

This hotel is nice and clean. The gym was really nice with several different types of cardio machines, free weights, medicine balls, and nice weight machines. My only complaint is the restaurant.....overpriced and not that good. It's a 20 min. drive to downtown but they do have a shuttle service. We had a rental car so we just drove. It would be nice to stay at a hotel downtown, but this place was much nicer than the Holiday Inn close to downtown.

  • Stayed: February 2012, travelled with family
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Thank sstephanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

We spent two days here for Valentines Day and were very pleased. The rooms are large, clean and quiet. It is well furnished and appears to have been completely refurbished recently. The facillities are excellent and the staff was very attentive. A large pool area and a well equiped fitness room. And great for golfers. This hotel is part of the World of Golf and is a large golf resort. It also appears that you can rent condos as well here but not from the hotel. We ate lunch at the hotel and the food was good and well presented. This is a great place to get away to. And you are about 10 miles from downtown St Augustine and all is historic venues.

Room Tip: Always request a high floor away from the interstate highway.
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  • Stayed: February 2012, travelled as a couple
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Thank ramblinwreck59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trl, St. Augustine, FL 32092-2719 (Formerly The Renaissance World Golf Village Resort)
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in St. Augustine
Price Range: $161 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance

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