We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Chelsea V

Watch for toilets, water in the floor, and the bath drain.

3.0 of 5 bubblesReviewed 4 weeks ago
Got there and had to be moved the next morning because our room 220 was covered with water. They moved us to another room and that one was fine. Be careful when you go to take a bath, drain comes up. Get what you pay for I guess. The people were nice.
Date of stay: June 2024
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Norris, Sales at Quality Inn & Suites St Augustine Beach, responded to this review
Responded 5 days ago
Thank you for your review of the Quality Inn & Suites St Augustine Beach Area. As part of the management that has recently taken over the hotel, we appreciate the time you took to let us know your feedback and it appears your room failed to meet your expectations. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$188
  • Expedia.com
    C$206
  • Skyscanner.com
    C$160
  • Hotels.com
    C$206
0.8 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
C$345
C$313
Fully refundable
  • Hotels.com
  • Algotels
  • Skyscanner.com
0.9 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
Entrance
C$172
Book Now with Marriott Bonvoy
  • Booking.com
    C$172
  • Skyscanner.com
    C$160
  • Hotels.com
    C$172
1.7 km from Quality Inn & Suites St Augustine Beach
Free parking
Pool
2 Queen Oceanfront Guest Room
C$221
No prepayment needed
  • Priceline
  • Agoda.com
    C$202
  • Official Site
    C$222
0.5 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
C$151
  • BestWestern.com
    C$151
  • Skyscanner.com
    C$148
  • Expedia.com
    C$151
1.9 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
C$125
C$109
Fully refundable
  • Expedia.com
    C$109
  • Hotels.com
    C$109
  • Tripadvisor
    C$109
1.2 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
C$108
Fully refundable
No prepayment needed
  • Booking.com
  • Algotels
  • Expedia.com
    C$108
2.7 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
Save with Hilton Honours Rewards
  • Booking.com
    C$197
  • Algotels
    C$191
  • Priceline
2.3 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
  • Priceline
  • Agoda.com
1.3 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
Exterior
Save with Hilton Honours Rewards
  • Booking.com
    C$174
  • Algotels
    C$168
  • Hotels.com
    C$174
2.4 km from Quality Inn & Suites St Augustine Beach
Free Wifi
Free parking
View more hotels in Saint Augustine Beach
Reviews (505)
Filter reviews
505 results
Traveller rating
111
114
92
60
128
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
111
114
92
60
128
See what travellers are saying:
Selected filters
Filter
Updating list...
17 - 22 of 505 reviews
Reviewed 4 weeks ago

Very nice all get around from hotel stay to breakfast and the boardwalk was 10 minutes away from the beach will definitely stay here again staff was great 😃 site food cleanness, pool was very clean with new flowers and chairs tables set up with towels bend 🙂 people was very kind the whole trip of 4 days a birthday to remember ❤️

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Priscilla D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Norris, Sales at Quality Inn & Suites St Augustine Beach, responded to this reviewResponded 5 days ago

Thank you for your review of our Quality Inn & Suites St Augustine Beach Area. We do appreciate all reviews; especially from our satisfied guests. With comments such as yours, our entire staff can feel they are accomplishing the goal of making the Quality Inn & Suites St Augustine Beach Area as clean and comfortable as we feel it should be for our guests. We wish you a belated Happy Birthday!
Looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

After a disastrous encounter with another hotel, we called Quality Inn and was immediately booked in by Tisha. She (and all employees) were amazing, so helpful and friendly. The bed was like sleeping in a cloud. It's in a great location too. Great stay!

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stacey J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Norris, Sales at Quality Inn & Suites St Augustine Beach, responded to this reviewResponded 5 days ago

Thank you for your review of our Quality Inn & Suites St Augustine Beach Area. We do appreciate all reviews; especially from our satisfied guests. With comments such as yours, our entire staff can feel they are accomplishing the goal of making the Quality Inn & Suites St Augustine Beach Area as clean and comfortable as we feel it should be for our guests. Looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Rooms are clean, nice tile floors, beds clean, pillows and linens fresh and plentiful. It is an older motel so the exterior is not luxurious and the pool is small but it is fine for a short stay. Beach is a healthy walk away down the boardwalk or short drive to a few local parks. Staff is not the most friendly, they were on a bathroom break when I was trying to get checked in and the breakfast gal was in a big hurry at 9:30AM to take the food away. We got there at 9:20AM and there were no eggs and asked if she were going to make more and the answer was “no”.

Room tip: Don’t use the pool. Small and well used.
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tim Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Norris, Sales at Quality Inn & Suites St Augustine Beach, responded to this reviewResponded 5 days ago

Thank you for your review of the Quality Inn & Suites St Augustine Beach Area. As part of the management that has recently taken over the hotel, we appreciate the time you took to let us know your feedback and it appears our staff has failed to meet your expectations. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope you give us another opportunity soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 14, 2024 via mobile

Five day Mother/Daughter beach trip. Location is good. Nice park access. Staff was phenomenal! Couldn’t ask for a better experience. Average hotel room. Everything worked as it should. Linens were clean and not stained. Would definitely stay here again.

Date of stay: June 2024
Trip type: Travelled with family
Thank feliciah941
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Norris, Sales at Quality Inn & Suites St Augustine Beach, responded to this reviewResponded 5 days ago


Thank you for your review of our Quality Inn & Suites St Augustine Beach Area. We do appreciate all reviews; especially from our satisfied guests. With comments such as yours, our entire staff can feel they are accomplishing the goal of making the Quality Inn & Suites St Augustine Beach Area as clean and comfortable as we feel it should be for our guests. Looking forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2024

Good location, friendly staff, reasonable rate. The trouble is it desperately needs structural improvement. Grout around the sink is gross, some kind of shellac was poured on the sink and left undone. The floor under the refrigerator is unfinished and therefore has collected dirt. Of course there is the usual damp moldy smell when you enter the room, the one all hotels of a certain age seem to acquire. Come on, MR Corp, your staff is trying hard to give the Guests a pleasant stay, help them out!

Room tip: Make sure you cross the street to walk to the beach on the Ocean Hammock Walkway, great Beach.
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbie Norris, Sales at Quality Inn & Suites St Augustine Beach, responded to this reviewResponded 5 days ago

Thank you for your review of the Quality Inn & Suites St Augustine Beach Area. As part of the management team at the hotel, we appreciate the time you took to let us know your feedback. For our shortcomings, we sincerely apologize. We know we have a lot of work to do and with comments and feedback from our valued guests; we will work harder to improve and show we can meet and exceed all of your expectations. Please come back and let us show you the improvements.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews