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“Awful experience. ”
Review of Driftwood Resort

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Driftwood Resort
Ranked #8 of 26 Hotels in Vero Beach
Certificate of Excellence
Reviewed 4 October 2017 via mobile

I'm so surprised at the positive reviews. The doors hardly open and my room temp is 77 degrees due to air conditioning failure. On top of that, a band is playing at full volume directly beneath me. After calling the front desk, I was told there was no technician available and I would have to move to a different room. However, I was put on hold after being told the room type I booked is not available. This might be the worst experience I have ever had with a "resort" while traveling Florida. I'm gonna deal with paying $200 per night with no A/C and get out of here early tomorrow. Tack this one up as lesson learned. I will never return here despite my frequent travels to the area. I'm giving it 2 stars because the front desk staff was very friendly in spite of the horrendous condition of this "resort".

Stayed: October 2017, travelled on business
Thank Mgreg651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 6 October 2017

Thank you for your review. I'm certainly sorry that at 8PM at night there was not a technician available to fix the air conditioning in the pouring rain. We DID move you to another room with air conditioning, full kitchen, bedroom with king bed and one bath. We also had our security guard assist you in moving. There are only 4 rooms on the property like the one you originally reserved and none of them were available to move you to for the one night you were here. We also discounted your rate for the inconvenience. There is not much more we could have done and I'm sorry you found our solution to your problem unacceptable. Jeanne Radlet, General Manager

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7 - 13 of 296 reviews

Reviewed 19 September 2017

We came here for a planned short week visit. The visit was severely shortened by the impending arrival of hurricane Irma. Nevertheless, we liked our stay here. The room was neat. If you are looking for a modern look, go elsewhere. But for those who like a step back in time - this was perfect. To me, it was a great beach-side getaway. Our room made you feel like you were in an old ship from the 17th century with lots of dark wood. however, we had all the modern conveniences necessary to keep the teen kids happy. We will try to come back again when a hurricane is not headed this way.

Room Tip: 2nd Floor Corner facing the beach.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Radrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 20 September 2017

HI-
Thank you for your review and kind words about the Driftwood Resort. We are sorry you had to leave early because of Hurricane Irma but we are open again now so please come back soon!! Thank you again. Jeanne L. Radlet, General Manager

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Reviewed 15 September 2017

What a fantastic place, I just can't get over how laid back and relaxed this wonderful place makes me feel, trying to get back in in January 2018, got my airline tickets now it's up to the Driftwood! Great people work there, and if you want a Marriott then go get one, this is no for you, if you want old school, there is no other place but here.
The Spiro's

Room Tip: Ocean front room's, you don't need a car, a lot to do right at the hotel, Waldo's restau...
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  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Tgspiro54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 20 September 2017

Thank you for your kind words about the Driftwood. Hopefully something will open up for your next visit, we love all our return guests!! Thank you again. Jeanne Radlet, General Manager

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Reviewed 24 August 2017

The rooms are dated but it is a nice spot in town and on the beach. The furniture is quite old and the bed was very hard. There were many restaurants and shops nearby. Publix is less than 10 min. away.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 20 September 2017

Thank you for your review. Sorry you found the mattress hard, all of them at the resort have been replaced in the last couple of years. Hopefully you will return again one day. If you do please request an egg crate mattress for your bed, that should help if the mattress is too firm for you. Thank you again. Jeanne Radlet, General Manager

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Reviewed 22 August 2017

After reading other reviews we knew Driftwood would be a different sort of vacation. We checked in after 7pm and had no problems getting the information about the resort & amenities. We snagged the last parking spot on site but were encouraged to see our room was a very short distance from the car with a small deck, two chairs, no stairs and easy entry. This is a bonus to not have to carry our luggage & beach gear through hallways & up elevators . There are other rentals with multiple stories on the property but we chose the villa style & loved it! There are other villas right next to you so consider this is you need more privacy.

My pics are as the rental appeared before we unloaded - clean, old school, comfortable and enough space to spread out. The decor is dated but I personally found this helped me relax and feel more at home than an austere setting that I'm not accustomed to. Be advised, there are no closets for hanging clothes but enough drawers to unload your suitcases. There is an ironing board/iron available in the villa. The couch is a pull-out and can be squeeky when initially sitting but is plenty comfortable (we did not use it for sleeping). The king size bed has comfortable linen and they offer to change out the linen on Tuesdays. There were two bathrooms with the master having a large jetted tub. The shower was in the second bathroom near the kitchen. Plenty of bath towels were offered but be advised there was no hairdryer in either bathroom. There were two tvs for use and the air conditioning worked well.

The kitchen had just enough eating & cooking items to make simple meals. There was a blender, toaster & coffee pot. Our coffee pot was not an automatic-off after two hours & the "on" light was burned out so we burned some coffee in the bottom on the second day. They provided the dish soap but we purchased a scrub sponge to cean the skillet since it was not a non-stick type. There was a dishwasher which we did not use during our stay. The refrigerator was a smaller full-size with ice maker & ice machines were located throughout the property, too. Shopping for food was simple and close by. Laundry machines are on site but we hand washed our own items.

The property office has a computer & printer available for use without a fee. We were able to purchase a Groupon for dinner and print it out for a local establishment. They also offer a book exchange that guests may use during their stay.

Waldo's is the onsite restaurant/bar located beside the main pool. It offers eating inside or outside and seems to do a nice business & offers plenty of staff. We even met a few locals that came just to hang out and enjoy the lovely venue which overlooks the beach. The main pool is right there so guests desiring a quiet dinner may find this too busy for their taste. It's requested that if you visit the beach in front of Waldo's that you do not bring your own cooler/drinks. However, there is plenty of space outside the lines of the restaurant for you to set up with your own stuff. Or, just head to Waldo's for a beverage of your choice!

Beach access is very easy and there are multiple shower stations to rinse off before heading to your room. You may get clean beach towels for use from the office. The second pool is more secluded and quiet and has shuffleboard. It is located on the other end of the property closer to the hotel style accommodations. There were two gas grilling stations and the property has grilling utensils at the main office for use. All property amenities are within easy walking distance and we never had to wait for their use.

I'm not sure if this is normal or not but there was a huge amount of seaweed in the surf during our stay in Vero Beach. It was hurricane season so this might have been due to recent storms. There were roped off turtle egg nests and buoys in the water marking the establishment of new sea habitats. There was a raised flagged area right out front of the resort which a local told me was the marker for a sunken ship for snorkelers & scuba divers. We did see many kayaks & paddle boarders around the area (available for rent on property as well as umbrellas and chairs). Speaking of the water I did not see one jellyfish!

I forgot to mention that there is specialty shopping within walking distance in addition to the multiple restaurants. On Saturday morning there is a small farmers market two block from the resort with live music. We met some lovely retirees who've taken up second businesses selling their wares - mix media stained glass (a retired business woman from the north) and a made from scratch specialty baker (retired schoolteacher turned caterer). Of course, we had to indulge......

We loved this venue for the style and convenience and definitely plan to return. This would be an ideal spot to bring a family, extended family or have a reunion.

Room Tip: Book early to get beach view rooms. I would not recommend getting a room over the restaurant if you...
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank KimMcDougall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 24 August 2017

Thank you so much for your review. I appreciate the great detail you provided of the property. Just one comment about the lack of a closet in your unit, you happened to be in the only unit on the property without a traditional closet, all others have at least one and many have two. We are very happy that you enjoyed your stay so much and hope that you will return again one day. Jeanne Radlet, GM

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Reviewed 16 August 2017 via mobile

We and another couple stayed for two nights in adjoining rooms. The place is a throwback to another time but still fun. The pools were fun and one right by the bar was very convenient. The location being close to some very good restaurants make for easy walks to meals. The place itself is quirky and fun to explore. If you want to take a step back in time give it a try.

Stayed: August 2017, travelled with friends
Thank edgemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 20 September 2017

Thank you for your review and kind words about the Driftwood Resort. We appreciate your taking the time to write the review. "Throwback" is a great way of describing the property, we like to think of the Driftwood as "Old Florida" and are very happy that appealed to you too. Thank you again for your review. Jeanne Radlet, General Manager

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Reviewed 25 July 2017 via mobile

We weren't that sure what to expect as we walked to our room after checking in with some really friendly people. The lift that took us up
to the fourth floor looked old, but everything looked clean, so we hoped for the best.
As we turned the corner and walked to our room the only thing that we could say was WOW. The view out across the water was breathtaking.
The room was quaint, dated some may say, but it was clean, quirky and located perfectly. Sitting on the seats outside drinking beer as the sun set was perfect. What a find.
The next morning watching the sun rise from the same seat drinking coffee was just as perfect.
If you want to relax, remind yourself how small you are in the grand scheme of things and have a reason to smile come here. Oh, and get there on a Harley, that bit also made this trip perfect in every way.

Stayed: July 2017, travelled with family
2  Thank Mch2105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanne_GenMgr, General Manager at Driftwood Resort, responded to this reviewResponded 27 July 2017

Thank you so much for your review and very kind words. We are so glad you enjoyed your stay and hope that you will return again soon!! Jeanne Radlet, GM

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Additional Information about Driftwood Resort

Address: 3150 Ocean Dr, Vero Beach, FL 32963-1954
Region: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Vero Beach
#6 On the Beach Hotel in Vero Beach
#11 Family Hotel in Vero Beach
#12 Romantic Hotel in Vero Beach
Price Range: $184 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Driftwood Resort 3*
Number of rooms: 100
Official Description (provided by the hotel):
Funky, eclectic oceanfront resort with two of its buildings listed on the National Registry of Historic Places. 100 rooms and suites of varying sizes all with some kitchen facilities. Old Florida at its best, rocking chairs in front of every unit to gaze at the ocean while enjoying a beverage from the on site restaurant, Waldo's, the last of the Great American Hangouts! With 9 buildings on the property, there is something to please nearly every taste. Located right in the heart of the beach business district there are more than a dozen restaurants and lounges within walking distance and a newly renovated city park right next door with wonderful playground equipment for the kids. Join us for fun and relaxation. ... more   less 
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Also Known As:
Driftwood Hotel Vero Beach
Driftwood Resort Vero Beach, Florida

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