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“Mixed reviews” 2 of 5 bubbles
Review of BEST WESTERN Wesley Chapel

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BEST WESTERN Wesley Chapel
Ranked #3 of 8 Hotels in Wesley Chapel
Certificate of Excellence
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Mixed reviews”
2 of 5 bubbles Reviewed 7 August 2011

We booked this hotel over the internet and expected the standard cookie cutter hotel as most chains are. We were right. While the hotel is clean and presentable on the outside, the inside is just OK. The lobby has dated fruniture that is less than clean. The whole hotel is damp. Coming in from a very hot Florida day do not expect a breath of cool fresh air. it is muggy in the lobby and the hall ways. Our room was adequate and for the most part just OK. Looking out the back window we discovered that the hotel is built on some wet land. You could see the standing water all over the back of the hotel. i now understood why i felt wet the whole time I was there. I understand Floria and the humidity but it seems that the AC in the whole hotel could not remove that damp feeling. I felt like I was in a basement and needed to go out and buy some Damp Rid. I would not recommend this hotel to anyone. be glad to get back to some dry ground

Stayed August 2011, travelled with friends
Helpful?
1 Thank Seeingmyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gwendysuethurman, Public Relations Manager at BEST WESTERN Wesley Chapel, responded to this review, 15 August 2011
Thank you for choosing the Best Western Summer Crest on your recent stay. We are pleased you found our Hotel Clean. It is guest like you that help us to continue to improve our product so that our guest needs are met. Thank you again for choosing the Best Western Summer Crest Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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225 reviews from our community

Traveller rating
    126
    60
    21
    10
    8
See reviews for
94
42
17
51
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Florida
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

Pros: Quiet room, very clean, new property, staff was as friendly as any place I've ever stayed no matter how many stars or diamonds! Breakfast was basic but very fresh. Bed was comfortable, Good water pressure. They had a walk-in price $5 less than the AARP or AAA rates.

Con: Pillow was somewhat lumpy

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jackandsuetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gwendysuethurman, Guest Relations Manager at BEST WESTERN Wesley Chapel, responded to this review, 15 August 2011
Thank you for choosing the Best Western Summer Crest on your recent stay, we thank you for your comments and are pleased you enjoyed your stay and our GREAT customer service and Friendly staff. Thank you again for choosing the Best West Summer Crest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 22 April 2011

I'd like to believe our rooms were the exception to the standard there. Based on other reviews it maybe the case. However I would never stay there again. Dirty stained sheets in both rooms,p#Boc hard in the shower,actual toe nail clippers. Left behind on the floor,musty ac. Greeted by a feral car running by with a rat in it's mouth as we loaded the car.

  • Stayed April 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Dave_Livingstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, Pennsylvania
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 22 March 2011

Room was clean, breakfast was great, pool was clean, workout room was clean,tv wireked well, shower water was nice and hot with great pressure!

  • Stayed February 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beans40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 January 2011

My wife and I stayed here from December 14-18, 2010. As with the Best Western Hotels we have stayed at, we enjoyed our stay very much. The staff was excellent and the total ambience was great. When we come back, we will stay again.

  • Stayed December 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jim107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocala, Florida
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 8 October 2010

For the price, this hotel was great. The hotel is very clean and so are the rooms. Plenty of amenities in the room. Room & Bathroom is a little small but this isn't the Ritz. The beds although new where very springy and not too comfortable. The location is great and parking is very safe.

  • Stayed October 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ric T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
1 review
2 of 5 bubbles Reviewed 30 September 2010

We were very dissapointed. I've stayed in Best Western hotels in the past and have had much better experiences. The room was extremely musty and also smelled of stale ciggarettes. Other than that, the room seemed to be pretty clean. Was just hard to get past the smell.

  • Stayed September 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MMillerDenver_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Wesley Chapel

Property: BEST WESTERN Wesley Chapel
Address: 5639 Oakley Blvd, Wesley Chapel, FL 33544-5305 (Formerly Summer Crest)
Phone Number:
Region: United States > Florida > Wesley Chapel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Wesley Chapel
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Wesley Chapel 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The BEST WESTERN Wesley Chapel invites you to stay in our newly renovated, 100% smoke-free hotel as you experience all Wesley Chapel has to offer. The BEST WESTERN Wesley Chapel hotel is conveniently located off Interstate 75 at Exit 279 and minutes away from Tampa and Tampa International Airport. Other nearby attractions of interest include The University of South Florida, Saint Leo University, the Shops at Wiregrass, The Grove and Cobb Theater. We are a short distance from Busch Gardens Tampa Bay and challenging golf courses like Saddlebrook, Lexington Oaks, Quail Hollow, Plantation Palms Golf Club, and the Tampa Bay Golf and Country Club. You are invited to enjoy our many amenities which include free 24 hour coffee in the lobby, free wireless high-speed Internet, an outdoor pool, free weekday newspaper, free full hot breakfast and a fitness center. Your morning breakfast is full of hot and delicious options, making breakfast at the BEST WESTERN Wesley Chapel hotel the perfect way to start your day. Our free hot breakfast features eggs, hot breakfast meat, yogurt, fresh fruits, cereal and more, including your choice of hot waffle flavors! Travelers can use the on-site business center with a computer and access copy and fax services. Whether traveling to Wesley Chapel for business or pleasure, the BEST WESTERN Wesley Chapel is the perfect location for any guest. ... more   less 
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Also Known As:
Best Western Summer Crest Hotel Wesley Chapel
Wesley Chapel Best Western
BEST WESTERN Wesley Chapel Florida

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