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All reviewsparking garagesectional sofawithin walking distanceheart of downtownlobby barmile radiusdesk areaclematis streetwest palmhot tubfree breakfastsleeping areamini fridgeroom was spaciousoatmealhot breakfastfree shuttle
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Reviewed June 25, 2018

Great place to stay near all in WPB. The staff was friendly and very professional It was very clean and the breakfast had quality and variety. I reccomend this hotel to anyone visiting West Palm Beach.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Walfrido R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidG_AGM, Manager at Hyatt Place West Palm Beach Downtown, responded to this reviewResponded June 27, 2018

Thank you for being our guest and sharing in your Hyatt Place experience. We appreciate your acknowledgement and recommendation and will share your review with our team. We wish you our very best in all your travels and look forward to your next visit to our city of West Palm Beach. .

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Reviewed June 21, 2018

This was our first stay and a Hyatt and it was wonderful! That was a result of both Duy Tran and Melvin! Their customer service was outstanding! They made us feel very welcomed! They gave great recommendations of restaurants! Duy makes great lattes and Melvin makes great drinks at the bar! They both worked a ton of hours and their attitudes never waivered! Please give them both high fives and a raise :-)

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank elizabethwY4533KW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidG_AGM, Manager at Hyatt Place West Palm Beach Downtown, responded to this reviewResponded June 22, 2018

Thank you for being our guest and sharing in your Hyatt Place experience. Duy and Melvin are a true representation of our company's culture and we are very grateful to have both of them on our Hyatt Place team. We will certainly be celebrating your compliments with them and with our entire team. We look forward to your next visit and wish you all the best in all your travels.

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Reviewed June 18, 2018

Excellent condition of room. We had 2 queens and full size sectional couch. Room also had a small refrigerator. Everything worked, no issues. Friendly staff. Good breakfast buffet each morning. Only downside is $20/day for parking.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Sightsee694139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidG_AGM, Manager at Hyatt Place West Palm Beach Downtown, responded to this reviewResponded June 19, 2018

Thank you for being our guest and sharing in your Hyatt Place experience. We appreciate you for choosing us as your destination of choice and for allowing us the opportunity to be of thoughtful service during your stay. We wish you our very best in all your travels and look forward to your next visit.

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Reviewed June 16, 2018

Only stayed here one night but it was more pleasant than the place I stayed at for 6 nights in the Bahamas (Island Seas Resort - stay away!). The room was big and very clean. Checked at 11am and was able to switch from a 1 king bed to 2 queen beds. Lots of towels and space and the shower was amazing. Free shuttle took us to the beach, Taco Bell :), and the airport. Also an ATM and a Starbucks in the lobby.

No pharmacy in the area but that was the only con. The shuttle takes you anywhere within 2 miles. Definitely recommend if you are in WPB.

  • Stayed: June 2018, travelled with friends
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Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidG_AGM, Manager at Hyatt Place West Palm Beach Downtown, responded to this reviewResponded June 19, 2018

Thank you for being our guest and sharing in your Hyatt Place experience. Better than an Island Seas Resort... Wow! your sentiments are humblings and the accolade will certainly be celebrated by our team. We hope to be of kind service again in the future and hope to be of service again very soon. Our best to you always in all your travels.

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Reviewed June 14, 2018

I stayed one night for a business meeting. Check in was easy. Room was very spacious & comfortable. The shower was probably one of the better ones I've experienced in a while.

The downside: 1) I felt the AC was super loud and woke me up a few times as I thought we were in a rainstorm. 2) At the coffee bar I paid $3.21 for a lousy cup up coffee that was supposed to be Starbucks 3) A few minutes after checking in to the room I had a male employee attempt to open my door---no knock or anything. I heard the key go in & was startled. Thank goodness I had the latch on the door, but I still was uneasy. He apologized and left.

  • Stayed: June 2018, travelled on business
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Thank Luv2travel32738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidG_AGM, Manager at Hyatt Place West Palm Beach Downtown, responded to this reviewResponded June 16, 2018

Thank you for being our guest and sharing in your Hyatt Place experience.Your experience matters greatly to us and the details shared will be addressed with all our team members. It is always our focus to provide a comfortable stay with engaged service. Thank you again for your patience and for the opportunity your feedback presents.Our best to you always in all your travels.

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