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Reviewed June 23, 2018 via mobile

Visited beginning of June: a cozy stay. Convenient to shopping areas and restaurants. The swans are a great attraction. Some staff were not too nice but others were good. I would recommending at the evening reception to watch for those who are picking up items(i.e. crackers, cheese) with their bare hands. I would stay here again ,I always enjoy Embassy Suites!

Stayed: June 2018, travelled as a couple
1  Thank Quinton F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob A, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this reviewResponded July 23, 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bob Arndt
General Manager
Embassy Suites West Palm Beach
bob.arndt@hilton.com
561-689-6400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 22, 2018

Great Hotel and Staff. GIGI, Caroline, Maria, Lauri that work during the Manages Reception do an awesome job attending to everyone's needs. The folks at the front desk are always on top of the game. The morning staff at breakfast make sure you have what you need and has the best breakfast at any hotel hands down

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob A, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this reviewResponded July 23, 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bob Arndt
General Manager
Embassy Suites West Palm Beach
bob.arndt@hilton.com
561-689-6400

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2018

Very clean, staff are great and there are plenty of complementary services. Free shuttle to and from the airport. Complementary buffet breakfast and complementary evening reception. Great location if you do not need to be close to the beach.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank p0butsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob A, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this reviewResponded July 23, 2018

Thanks for taking the time to leave us the great feedback! We are very centrally located in West Palm Beach close to most major attractions. We look forward to having you back in the future.

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Reviewed June 14, 2018

We only stayed for one night but what a great place. The hotel is not only beautiful but to include a free happy hour, an awesome breakfast, and free local shuttle is the best. The only negative was that there really isnt anything within walking distance to the hotel and the pool needs an overhaul. Great bartender, she was awesome. Would definitely stay here again.

  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank gnmsanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob A, General Manager at Embassy Suites by Hilton West Palm Beach Central, responded to this reviewResponded July 23, 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bob Arndt
General Manager
Embassy Suites West Palm Beach
bob.arndt@hilton.com
561-689-6400

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2018

Rooms are fine, coffee is fine, internet access is fine. Nothing extraordinary stood out positively or negatively. Embassy Suites offers a complimentary evening reception with free beer, wine, mixed drinks, and snacks, but don't get too excited--there are 50+ guests with a single bartender, so you'll wait 10+ minutes for your free drink.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank annN9897SQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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