Traveled on 2/21, arrived before noon but early check-in was not available. They stored are luggage and we end up checking in after Corp. dinner at around 8:30. The male manager (didn't get his name, about 5'10", 170 lbs; brown hair) was very short & rude to me when I asked for a different room, stating they were sold out. The gal was VERY nice and seemed embarrassed about his behavior.
Room #103 was horrible....had peeling wallpaper in several areas in the bathroom (which was large and spacious, handicap room) and it look like someone had spit up on the wall next to the garbage can.
This was definitely not up to Hilton standards and I told my travel department to never book our Corp travelers and guests at this hotel!!!
- Official Description (provided by the hotel):
- Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more less
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- Also Known As:
- Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton
- Hilton Garden Inn West Palm Beach Airport Florida